Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY! They fraudulently make out they in Australia (kangaroo and all)but they are based in China. Their goods are cheap and of extremely poor quality. They advertise good serv... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

There was a problem. My order didn’t arrive via Aust Post in due time. I waited until the recommended time from Aust Post, then emailed Modern Aussies. I received an immediate email response. The orde... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have purchased 2 magnetic power banks. Very pleased with magnetic connections, less stress on phone charging terminal due to the magnetic connection. It also came in handy with our last trip to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Most pathetic individuals my underwater M made in china like a size 6 way to small complained they offered a full refund and replacement good then nil refund came through i called them up no u don’t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wyposażeniem domowym

Napisane przez firmę

Sells Home Decor & Other Household items


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

242 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 95% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Modern Aussies Mens polarised water sports sunglasses

I had been looking for some new water-sports sunglasses for sailing, looked at the technical reviews of type, colour, coating, buoyancy, wear, etc and found the Modern Aussies offer. I purchased two initially – brown and yellow, then after they arrived within a week and I experienced the clarity, and because of the good price, I purchased another two, this time green and blue. The prices were good, the delivery bot informed me at each stage and they arrived on-time as advised within a week of the order in good protective packaging. While the bright-coloured frames might be a little gaudy for some, it is not unexpected for water sports. The lenses are very clear and polarised. There was no information about visible light transmission rates, the green lenses are subjectively the darkest, blue and brown about the same and yellow best for overcast or lower light conditions. The brown lens appears to give the brightest emphasis to yellow marker buoys in the distance which is important for sailors. I can’t comment on their differences in visibility of fish underwater, as some brands advertise. They don’t appear to float but have a good head strap and the frames have a reasonable head grip so they are difficult to dislodge unexpectedly. The frames don’t look expensive but do the job. All up I’m happy with the purchase, quality and delivery service.

1 lipca 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Thanks for the detailed review! It’s great to hear the sunglasses met your sailing needs across multiple lens types and lighting conditions. We appreciate your thoughtful feedback and are glad you're happy with the quality, price, and service.⛵😎

Oceniono na 4 z 5

Thank You

There was an issue with the pressure washer brush but the support team were prompt and helpful with their replies, even at the weekend, and offered ways to solve the problem.
The issue was resolved to my satisfaction.
Thank you to Lee and the Support Team

16 czerwca 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Thanks so much for your kind feedback! 😊 We're thrilled to hear Lee and the Support Team could help resolve the issue quickly, even over the weekend! 🛠️🙌 Your satisfaction means a lot to us! 💙

Oceniono na 5 z 5

Dear Modern Aussies,

I want to apologise for my earlier frustration — I’ve now received the Modern Aussies retro gaming console and it’s honestly a great little device. The HD screen looks sharp, it runs smoothly, and the game selection is packed with classics.

I was worried at first due to the wait and limited replies, but the product arrived safely and works as advertised. Definitely happy with it now. Thanks again!

11 lipca 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Thank you so much for the update! 😊 We're really glad to hear the console arrived safely and you're enjoying it now 🎮✨ Totally understand the earlier concerns, and we appreciate your patience. Enjoy the nostalgia! 🙌💛

Oceniono na 1 z 5

Terrible quality and customer service

Terrible quality and customer service. Sizes are not true to size and they will not refund you for the product even though it is sent not as described. If you want to buy their products just go to Alibaba and find the same product for less than half the price.

11 lipca 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Matilda,
We’re really sorry to hear about your experience and completely understand your frustration. This is not the standard we aim to provide, and we genuinely want to make things right. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team

Oceniono na 1 z 5

Tried to return a product because it…

Tried to return a product because it wasn’t what was expected. Offered a credit note for 50% of value and had to pay for return. Return policy is misleading.
Don’t waste your money. I followed up twice with them and they said “sorry their policy is misleading”. Taking it to the ACCC.

9 lipca 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Rebecca,
We’d like to look into this further and make things right for you.

Could you please provide your **order number** so we can review the details and assist you accordingly? We’re here to help and will do our best to resolve this fairly.
Cheers,
Sara

Oceniono na 5 z 5

Outstanding Customer Service

This Company goes way and beyond the best customer service I've ever had.
My mistake of ordering the incorrect size sandals, they exchanged them for the smaller size, no questions asked.
I would recommend this company to everyone who wants good old fashioned customer service.

1 czerwca 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Thank you so much for your kind words! 😊 We're thrilled we could help with the exchange and truly appreciate your recommendation. Here's to more comfy sandals and great experiences! 👣✨

Oceniono na 1 z 5

BUYER BEWARE

BUYER BEWARE
Their products are of poor quality. They are an Australian company that does not stand by their products and provide warranty which is in breach of Australian Consumer Law. I will be taking this up further with Department of Fair Trading! Doesn't even deserve one star!

12 czerwca 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Hi Ani,
Thank you for your feedback. We’re genuinely sorry to hear about your experience — this is not the standard we aim to provide.
Customer satisfaction is our top priority, and we’d like to make this right. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team

Oceniono na 1 z 5

Two faulty products from this place and…

*Edit* Have contacted me saying they would give me the full refund only if I delete the review. And they contacted me months ago before they replied to this review. They also spam called every day on different numbers until I had to tell them to not call me. Do not use this website, please for the love of god. Save yourself some sanity and your money. Go anywhere else.

Two faulty products from this place and they did not honour the 30 Day Money Back guarantee. Absolute bullshit they offered $59 plus shipping on a $200 order. Scammers, liars and thieves is all they are. Don’t buy anything from them, don’t learn the hard way like me. Rip off Temu with shitter products that are more expensive and no empathy at all.

13 czerwca 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Madi,
Good day! We’ve been trying to get in touch to resolve this for you. We’re truly sorry for the experience you’ve had — this is not the standard we aim to provide. Your satisfaction is our top priority. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team

Oceniono na 4 z 5

Really love the colour of the tyre pen…

Really love the colour of the tyre pen that I purchased. Would have put 5* but the pen paint was very thin and poured out at times making an incredible mess on my tyres.

30 maja 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Thanks for the feedback! We're glad you loved the colour 🎨 but sorry to hear about the mess. We'll definitely pass this on to help improve the pen's design. Appreciate your honesty! 🙏 -- MA Team

Oceniono na 1 z 5

Absolutely unacceptable customer…

Absolutely unacceptable customer service offered $15 refund on a $55 item. Alternatively, a $30 credit which of course wasn't wanted once I saw the quality of their product. Don't bother with these guys and learn your lesson... stick to a reputable company

6 czerwca 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Shelley,
Thank you for sharing your feedback — we truly appreciate it. We’re always working to improve, and we’re sorry to hear that your experience didn’t meet expectations. We want to make things right for you. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team

Oceniono na 5 z 5

Outstanding customer service

Staff were exceptional about a minor problem and kept me updated at all times in rectifying the issue. Grand daughter loved Stitch and would not hesitate in dealing with this company. Customer Service was outstanding.

27 maja 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Thank you for the kind words! 😊 We're so glad your granddaughter loved Stitch 🧸💙 and that our team could help quickly. We really appreciate your support 🌟

Cheers,
Sara

Oceniono na 5 z 5

They always deliver fast and keep you…

They always deliver fast and keep you updated where the parcel is.

27 maja 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Hi Mary! 😊

Thanks so much for your lovely feedback! We’re glad to hear that our fast delivery and tracking updates made your experience smooth and stress-free. 🚚✨

We truly appreciate your support and look forward to serving you again!

— Cindy

Oceniono na 5 z 5

Great Service

The service and helpfulness of the staff to ensure correct lights were redelivered. Lights packed well to avoid damage and kept informed of their progress along the way.

8 maja 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Hi there Diane😊

Thank you so much for your lovely review! We’re delighted to hear that our team was able to assist with getting the correct lights to you quickly and safely. It’s great to know the packaging and updates along the way helped make the experience smooth and stress-free. 💡✨

We truly appreciate your support and look forward to helping you again in the future!

--Cindy

Oceniono na 5 z 5

Fantastic Carrier!

A fantastic product! The carrier is super easy to put on solo and really comfy for me and bub. It arrived days before I expected and was exactly as the photos. Couldn't be happier!

27 maja 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

That's wonderful to hear! 😊 So glad the carrier is comfy for both you and bub and arriving early is always a bonus! Thanks for sharing your lovely feedback 👶💛
--MA Team

Oceniono na 5 z 5

Really easy to purchase

Really easy to purchase, quick delivery after purchase, will definitely recommend to friends and family

25 kwietnia 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Hi Matthew! 😊

Thank you so much for your wonderful review! We’re thrilled to hear the purchase process was easy and that your order arrived quickly. Your recommendation truly means a lot to us! 💛

If you ever need anything in the future, we’re always here to help.

Have an amazing day! ✨

— Cindy

Oceniono na 1 z 5

I ordered a product from modern Aussie…

I ordered a product from modern Aussie on the 10th may they couldnt supply me with a tracking number or delivery date then I get an email saying tracking through aramex they apparently have had my parcel on board for delivery 2 days now I think I've done my money scam

22 maja 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Wendy,
This is Cindy — thank you for sharing your concern.
We’ve been trying to get in touch because we genuinely want to support you and ensure your order is delivered or resolved to your complete satisfaction. I’m very sorry for the delay with the delivery of your order. We want to turn this experience around for you. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team

Oceniono na 1 z 5

Have been waiting 2 weeks for my parcel…

Have been waiting 2 weeks for my parcel then got an email yesterday from them saying my parcel hasn’t arrived after been shipped. What a joke this company is. My advice is to stay clear of them.

5 maja 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Dave,
This is Cindy. Thank you for your review, and I’m very sorry for the frustration caused. I understand there was an issue with the delivery, and upon checking, I can see the parcel was marked as successfully delivered. We sincerely apologize for the inconvenience and for the confusion this has caused. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team

Oceniono na 1 z 5

Ruined Mothers Day

Boxing kit ordered as mothers day gift - quality is absolutely terrible - feels like it would break on first punch. Contacted customer service for a refund and only offered a credit for a future order saying that it isn't refundable even though there is a massive 30 day money back guarantee on the item.

Don't buy from here - it is a scam!

19 maja 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Dan,
Thank you for sharing your feedback, and I’m truly sorry to hear that the boxing kit didn’t meet expectations. This is not typical of the quality or service we aim to provide, and I completely understand how disappointing this must have been especially when it was intended as a Mother’s Day gift. We want to make this right for you. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team

Oceniono na 1 z 5

Just another illegal merchant in breach…

Just another illegal merchant in breach of Australian consumer law. They don't actually honour their 30-day guarantee and just waste your time. If you read their refund policy, it doesn't actually offer any promises.

Sure, you'll probably get your item but you have absolutely no guarantees around quality or compliance with Australian safety regulations.

8 maja 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Joel,

Thank you for taking the time to share your feedback. I’m truly sorry to hear about your experience.

We take compliance and customer satisfaction very seriously, and we’d really like the opportunity to fix this for you as quickly as possible. Could you please provide your order number and contact details so we can look into this right away and offer the best resolution for you?

We’re here to help and will do everything we can to turn this around for you.

Warm regards,
Cindy

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej