Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY! They fraudulently make out they in Australia (kangaroo and all)but they are based in China. Their goods are cheap and of extremely poor quality. They advertise good serv... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

There was a problem. My order didn’t arrive via Aust Post in due time. I waited until the recommended time from Aust Post, then emailed Modern Aussies. I received an immediate email response. The orde... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I have purchased 2 magnetic power banks. Very pleased with magnetic connections, less stress on phone charging terminal due to the magnetic connection. It also came in handy with our last trip to... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Most pathetic individuals my underwater M made in china like a size 6 way to small complained they offered a full refund and replacement good then nil refund came through i called them up no u don’t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z wyposażeniem domowym

Napisane przez firmę

Sells Home Decor & Other Household items


Dane kontaktowe

2,9

Średnia

Wynik TrustScore: 3 na 5

242 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 95% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

standard k mart shoes higher price

the add stated they were orthopedic shoes they are just standard runners that you can buy in k mart for $25, dont waste ya money, i tried to leave a review on there website but they give you no option to do it , makes me wonder if the review's that they have posted on there website are false on the website

22 stycznia 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Hello Paul,
Thank you for sharing your feedback. We’re really sorry to hear that the shoes didn’t meet your expectations, and we completely understand your frustration. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team

Oceniono na 5 z 5

Good item

Good item

Pls ask them if any issues they resolve

Not good idea to put Negetive feedback to company.

I feel frustrated but finally they reshipment done and resolved.

Highly recommended

27 stycznia 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear,
Thank you for your feedback! 😊 We appreciate your patience and are glad we could resolve the issue for you. Your support and recommendation mean a lot to us! 🙌✨
-MA Team

Oceniono na 5 z 5

Excellent customer service

Great customer service! I recently purchased the Universal Car Screen and rear view camera but on opening it, the camera was missing. I contacted Modern Aussies and received a reply promptly, along with them agreeing to send the missing camera. This exceeded my expectations because they didn't hesitate to correct the issue.
Thankyou. I will be back to repurchase. 😊

18 lutego 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Linda,
Thank you for your kind words! 😊 We're so glad we could quickly resolve the issue and exceed your expectations. Your support means a lot, and we look forward to serving you again! 🚗✨
-MA Team

Oceniono na 1 z 5

Terrible product and service

Terrible product and service, don't waste your money. I ordered the 3-in-1 wireless turf trimmer. Delivery came with no assembly guidance. I emailed the support team, with multiple prompts for a response, taking over a week to receive any guidance on assembling the trimmer. When i did receive a response it was a generic video in which assembling with bare hands for certain screws did not keep the cutter on properly, feeling unsafe when attempting to use (turned the trimmer on for 30 seconds for the blade to fall off).
Bottom line, over a month later, there is a lack of care and time regarding responding to any help and support. The product is very flimsy and feels faulty.
No support with refunding or returning also (lacking responses in regards to the 30 day return policy too).

22 stycznia 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Hello Graham,
Thank you for sharing your experience. We’re truly sorry to hear about the difficulties you’ve faced with your grass trimmer. This is certainly not the level of service or product quality we aim to provide, and we completely understand your frustration. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team

Oceniono na 5 z 5

Great product, great service - will buy from Modern Aussies again

Great product, great service - thanks
Really happy with my 2 in 1 cleaning floor scrub brush. I have a large shower so this long handled brush means I don't have to get on my hands and knees to scrub floor tiles. A great product, excellent customer service and fast delivery - thank you

2 stycznia 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear T,
Thank you for your fantastic feedback! 😊 We're so happy to hear you love your 2-in-1 cleaning brush and that it’s making cleaning easier for you. Appreciate your support—happy scrubbing! 🧼✨🚿
-MA Team

Oceniono na 5 z 5

Tough and reliable watch.

My product arrived fast. Couldn’t wait to charge it up and put it on very happy with the product will definitely recommend it to anyone.

6 lutego 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Jerrod,
Thank you for your great feedback! 😊 We're so glad you're loving your product and appreciate your recommendation. Enjoy, and happy using! ⚡✨
-MA Team

Oceniono na 5 z 5

Excellent product

Excellent product, fantastic customer service. Definitely recommend to everyone i know

28 grudnia 2024
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Dom,

Thank you for your kind words! We're so glad you're happy with the product and our customer service. We truly appreciate your recommendation! 😊🎉

Cheers,
Sara

Oceniono na 1 z 5

HORRID tactical cargo pants DONT BUY

Modern Aussies

UPDATE 2!! (17 April 2025)

Again the promise to refund my $49 bucks if I remove the post. After reading another review of another customer chairing their refund I won’t be removing this post.

Let it cost me 49 dollars so that everyone knows that the products being delivered are not fit for purpose. And. It would seem that is across a multiple products not just the cargo pants.

@modernaussies please refund the money first. Once I see the money in my account I’ll consider removing this review.

UPDATE !! If I remove this review they will refund my money. Funny that.

A) ordered tactical cargo pants. I’m a size 34 ordered a large size and a size 30 arrived, couldn't even fit over hips.

1) order took 2 months to arrive
2) Cost 49.95
3) customer service responsive can’t fault that however the returning of this item will cost $25 dollars standard shipping to China, btw I’m in Sydney Australia. Or $40 dollars express shipping.

4) No refund offered initially only $50 dollar store credit! Now since the review a $49 refund has been offered. Thank you.

5) so these cargo tactical waterproof pants would have costed me 75 dollars by the time a refund was offered.

6) quality is very substandard button holes don’t fit buttons material is non breathable minor stretch band in waist seam. Just lard.

Do yourself a favor and head down to local army disposal store and get yourself a set of roughhousing cargos much easier

8 lutego 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Andrea,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear about the issues you’ve encountered with your order. We’d love the opportunity to resolve this matter to your satisfaction. Please be assured that our Resolution Team has been made aware of your case and will contact you directly to discuss your concern and work towards a suitable resolution.
--MA Team

Oceniono na 5 z 5

Excellent product

Excellent product. Great value and prompt delivery. Couldn’t be happier!

126989

7 lutego 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Bruce,

Thank you for your kind words! We're thrilled to hear you're happy with your purchase and our service. If you ever need anything else, we’re here to help. Enjoy your product!

Cheers,
Sara

Oceniono na 5 z 5

Positive Plus Experience

Receiving great customer service from Modern Aussies has boosted my online confidence buying from you guys! Thankyou Andie so much for following up on replacing a game console that stopped working too soon. Greatly appreciated.

5 lutego 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear K, That's fantastic to hear! We're thrilled Andie could help and that you're happy with the replacement. Thanks for your kind words – we really appreciate you choosing Modern Aussies! - MA Team

Oceniono na 5 z 5

Excellent customer Service

Excellent customer Service

I purchased a product that worked and then stopped working. I contacted customer service, and they were amazing. Exceptional customer service and continuous contact. A new product was shipped again within 48 hours. Would absolutely shop again with Modern Aussie

4 lutego 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Kristie, Wow, thank you so much for this amazing review! We're absolutely thrilled to hear about your positive experience with our customer service team and that we were able to resolve this quickly. We really appreciate your business and hope you enjoy your product! -MA Team

Oceniono na 1 z 5

Gameboy

Bought two gameboys for my kids, quite expensive. They worked for a little while now one won’t turn on & the other won’t load any games at all. Absolute waste of money. Do not buy

3 lutego 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear User, So sorry to hear your Game Boys aren't working as expected! We'd really appreciate it if you could contact our customer service team so we can look into this further. We want to help get this sorted for you. -MA Team

Oceniono na 5 z 5

Clothes Hamper from Modern Aussies

I bought a clothes relatively inexpensive clothes hamper from Modern Aussies which is very good quality. It's nicely lined, easy to use and looks great! Just as described.
I’m so used to receiving my orders in a day or two I used the track your order page and had trouble navigating it so I contacted them. They responded immediately with an update and I received my hamper a couple of days later.
Overall I’m extremely satisfied and will use Modern Aussies again.

31 stycznia 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Rowena, That's wonderful feedback! We're so glad you love your new clothes hamper and that it met your expectations. We appreciate you letting us know about the tracking issue – we'll definitely look into improving the navigation on that page. Thanks for choosing Modern Aussies! --MA Team

Oceniono na 3 z 5

Credits

Promises of crediting is such an awesome gift... looking forward to receiving it via my email

31 stycznia 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Maz, We're so glad for your trust and support! --MA Team

Oceniono na 5 z 5

Great service

Recently, I purchased a product with Mod Aussies and found a fault. After sending an email, Andie got back to me shortly after and helped to resolve the issue quick smart. Excellent service. Would definitely shop again and recommend to others.

22 stycznia 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear T, That's great to hear! We're thrilled Andie was able to help you so quickly and efficiently. We appreciate your business and your kind words – we strive to provide excellent customer service.
-- MA Team

Oceniono na 5 z 5

Problem Solved!

I purchased a pair of shoes from Modern Aussies in December 2024. I had a problem with the left shoe. I contacted their Support team. After a few enquiries from them, the issue was solved in an amicable way. I will definitely purchase from them again. Thank you Support team.

10 grudnia 2024
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Thank you for your feedback! We're glad we could resolve the issue to your satisfaction. We truly appreciate your support and look forward to serving you again! 😊👟✨

Oceniono na 5 z 5

Modern Aussies were helpful and…

Modern Aussies were helpful and responsive with our order. We had issues with an item we ordered they were great at keeping in touch and trying everything they could to help with the issue.

16 stycznia 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Thank you for your kind words! We're glad we could assist and appreciate your patience. Your satisfaction means a lot to us! 😊✨

Oceniono na 1 z 5

DO NOT BUY FROM THIS COMPANY

I would love to give this company a MINUS 5 star but 1 is the lowest.
DO NOT DEAL WITH THIS COMPANY.
I purchased a razor thing off them, it arrived, had a broken head, I sent them photos and a video as it did not work as it was stated it would either.
They are refusing to replace the item or refund it unless I remove someone else's review. So Teresa Clinic if you are reading this, they want me to remove your feedback, apparently yours was broken too, so they will refund me.
I have told them repeatedly that it is not my review and I CANNOT remove it, but they are now blackmailing me and saying that unless I remove her review they will not refund me. This has therefore left me with no choice but to actually place this review, which IS my review!
I suggest people don't buy from them the customer service is terrible they don't believe you and even it they do, better hope you don't have the same first name as someone else or they will insist you take down that persons review to get your refund. That's nothing but blackmail anyway, and goes to show that the companies reviews are not truly a genuine representation of reviews as they obviously black mail people out of low star reviews where they have received broken or faulty products by not replacing or refunding unless the review is removed.
This is not a company I will ever deal with again and I will be very sure I tell all my friends, work colleges and family NEVER to buy from them either.
Absolutely terrible disgusting service from a company and they should be ashamed of themselves.

28 stycznia 2025
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Hi Teresa,
We apologize for the inconvenience caused. Your feedback is important to us as we are looking for ways to improve. We hope to turn around your experience.
Cheers,
Laura

Oceniono na 5 z 5

Amazing Customer Service

We had trouble starting up our game emulator so I messaged Modern Aussie's their response was very quick and helpful. Andie was a fantastic help and the problem was solved with a new SD card provided by them. Thanks for your great customer service Modern Aussie and Andie

31 grudnia 2024
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Dear Annette!

Thank you so much for your kind words! 😊 We’re thrilled to hear Andie was able to help resolve the issue and that you're happy with our customer service. We truly appreciate your feedback and are here if you need anything else!

Cheers,
Sara

Oceniono na 1 z 5

STAY AWAY. SCAM!

After receiving a product that was nothing to what I ordered. This cheap site that uses alibaba,temp,shein,aliexpress and claims it’s all Australian made will only refund me IF I took my previous review down off here. Not because of the bad product, though for a bad review. Still haven’t got a refund, wasn’t sure how to edit my last review so here another one. STAY AWAY FROM THIS SCAMMING COMPANY!

3 grudnia 2024
Opinia niezależna
Logo Modern Aussies

Odpowiedź od Modern Aussies

Hi B,
We take quality seriously and want to ensure you’re satisfied. Please provide your order details, and we’ll work on a solution that works for you.
Cheers,
Laura

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