There was a slight issue with the Gemini rollator (which is absolutely amazing for me) which was a missing knob to secure the back rest. I phoned up customer services and the very next day I received... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Service could not be improved on. A phone call prior to ordering was handled efficiently and the equipment was delivered in two days. What could be better! An even bigger bonus was reflected in th... Zobacz więcej
Reakcja na opinię
The whole experience was excellent from initial ordering right through to delivery and product use. Ordering was straightforward. Delivery was prompt. Product is a well made and sturdy item and is... Zobacz więcej
Reakcja na opinię
Wanted a rear wheel for mobility scooter, anti tip. It came within 2 days, new wheel, nuts and bolts, brand new. Great aftercare, advised when item would arrive, experience and product was exactly w... Zobacz więcej
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Informacje dotyczące firmy
- Dostawca sprzętu dla osób z ograniczoną mobilnością
- również w kategorii:
- Dostawca sprzętu dla niepełnosprawnych
- Sklep z wózkami inwalidzkimi
Napisane przez firmę
Mobility Smart is a UK online retailer of mobility equipment and products for wellbeing, health and recovery. We also have a physical mobility store in Garstang, Lancashire. We are dedicated to supplying the best mobility care products at the lowest prices, coupled with highest quality customer aftercare.
Dane kontaktowe
Unit 12-13, Creamery Industrial Estate, PR3 1GD, Preston, Zjednoczone Królestwo
- 08005677222
- sales@mobilitysmart.co.uk
- mobilitysmart.co.uk
4,8
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 53% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Steve is my son
I bought the item for my son who struggles to put socks on. He seems pleased with the purchase as he really needed it.
16 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are delighted to hear that the sock aid is working out so well for Steve! Struggling to bend down or reach feet to put socks on can be such a daily frustration, so having a simple tool that restores independence and makes morning routines easier makes a world of difference.
Knowing that he is pleased with it and that it was just what he needed truly makes our day. Thank you again for choosing Mobility Smart to help care for your family, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are delighted to hear that your purchase was a perfect fit! Finding spare or replacement parts that slot right into place without any hassle makes all the difference when keeping your equipment in top condition.
Thank you again for your continued support and for choosing Mobility Smart. Please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Easy ordering & speedy delivery
Easy ordering, clear communication & speedy delivery! Recommended
6 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are delighted to hear that you found ordering easy, appreciated the clear updates, and enjoyed prompt delivery! Keeping you informed every step of the way and getting your items to you quickly and smoothly is always our top goal.
Thank you again for your recommendation and for choosing Mobility Smart. Please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Very pleased with the trays,nicely made…
Very pleased with the trays,nicely made as well.
Quick delivery, thank you.
8 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are absolutely delighted to hear that you are so pleased with your new trays and that you found them to be nicely made! Having durable, well-crafted items that make carrying food, drinks, or personal items safer and easier around the home is so important.
We are also glad your order arrived quickly! Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future.
Best regards,
The Mobility Smart Team
Excellent service
From start to finish we were informed to the process of the order
The ramp is excellent for what we need thank you
1 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are absolutely delighted to hear that you experienced excellent service from start to finish and were kept fully informed throughout the progress of your order! Clear communication and reliable updates are so important to us, so it is wonderful to know everything went smoothly.
Most importantly, we are thrilled to hear that the ramp is working out so well and is exactly what you need! Providing sturdy, dependable mobility equipment that makes daily life easier and more accessible is at the heart of what we do.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Able 2 shopping trolley delivered…
Able 2 shopping trolley delivered quickly with no damages. The shopper itself is light and just what my Mother wanted. Thanks.
1 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are absolutely delighted to hear that the Able 2 shopping trolley arrived quickly, safe and sound, and that it was exactly what your mother was hoping for! Having a lightweight, easy-to-handle trolley can make such a wonderful difference for independent shopping and getting out and about comfortably.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are absolutely thrilled to hear that you experienced brilliant customer service with us! Providing top-tier, friendly, and reliable support to our customers is at the heart of everything we do, so hearing your high praise truly means the world to our team.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Excellent walker; Poor assembly instructions
Excellent knee walker, which is suitable in all regards, once assembled.
The assembly is mostly OK, but the at-times ambiguous instructions and the small, poorly angled pictures were less than clear in places.
16 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your honest and detailed review!
We are delighted to hear that you find the knee walker itself excellent and suitable in every regard once set up! Ensuring our mobility aids offer maximum support, stability, and comfort during recovery is always our primary goal.
At the same time, we really appreciate your constructive feedback regarding the assembly instructions. Clear, easy-to-follow guides and well-angled illustrations are so important—especially when assembling equipment meant to support recovery. We will be passing your comments straight to our product development team to help us improve the clarity and picture size of those assembly sheets for future customers.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance!
Best regards,
The Mobility Smart Team
wheelchair waterproof
the waterproof we ordered was exactly what we wanted,good quality and covered fully from head to toe.
14 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are delighted to hear that your wheelchair waterproof was exactly what you were looking for! Knowing that you are pleased with the quality and that it provides complete, head-to-toe protection against the weather truly makes our day. Keeping our customers dry, comfortable, and independent in all conditions is always our top goal.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Easy ordering
Easy ordering, good delivery and communication on delivery etc.
7 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are delighted to hear that you found ordering easy and that you enjoyed good delivery with clear communication throughout! Keeping you informed every step of the way and providing a smooth experience is always our top priority, so knowing everything went seamlessly truly makes our day.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Great site to navigate
I found the Mobility Smart website very easy to navigate and found what I was looking for with ease and a straightforward purchase at s competitive price. Delivery was very prompt and would recommend this company.
1 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are delighted to hear that you found our website easy to navigate, found what you needed with ease, and enjoyed a smooth purchase at a competitive price! Delivering top-value products quickly and hassle-free is always our main goal, so knowing you had such a positive experience and would recommend us truly makes our day.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
An excellent purchase with real benefits
The whole experience was excellent from initial ordering right through to delivery and product use.
Ordering was straightforward.
Delivery was prompt.
Product is a well made and sturdy item and is already in regular use as I am a crafter and card maker. It had made a truly positive difference to my crafting and enabled me to be far more detailed in what I produce.
14 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share such a wonderful review!
We are delighted to hear that your experience with us was excellent from start to finish! It is fantastic to know that ordering was simple, delivery was prompt, and your new purchase is already making such a positive difference to your card making and crafting. Hearing how a sturdy, well-made aid enables you to enjoy your hobbies with even greater detail and comfort truly makes our day.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
I’ve been on crutches since I was 10
I’ve been on crutches since I was 10, I’m 43 now best crutches I’ve had
13 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share such a incredible review!
To hear from someone who has used crutches for over 30 years that these are the best crutches you've ever had is the absolute highest compliment we could receive. Delivering reliable, comfortable, and durable mobility aids that make a genuine difference in daily life is at the heart of everything we do, so knowing how much you appreciate them truly means the world to our entire team.
Thank you again for choosing Mobility Smart, and please don't hesitate to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Great service & product
Great service, product was as described, mum of 85 found it easy to use, life saver, very quick delivery & good price.
29 września 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are delighted to hear that you experienced great service, quick delivery, and a good price! Most of all, knowing that your 85-year-old mum finds the product so easy to use and that it has been a true life saver brings a huge smile to our faces. Helping make daily routines easier and more comfortable for our loved ones is exactly what we strive for.
Thank you again for choosing Mobility Smart, and please give our warmest regards to your mum! Please feel free to reach out whenever we can be of assistance in the future.
Best regards,
The Mobility Smart Team
Excellent company
Easy to use website, good product, helpful customer service and quick delivery
30 września 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are delighted to hear that you had such a great overall experience with us! Knowing that you found our website easy to use, loved the product, received quick delivery, and found our customer service helpful truly makes our day. Delivering top-quality items with friendly support and fast service every step of the way is always our top goal.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
The whole process was so easy from ordering on line to delivery easy everything ran smoothly.
It was so easy, from ordering in line to delivery ⭐️Very easy everything ran smoothly.. it arrived when it was supposed to was packed great. Great price, great communication. Great item. Well pleased
2 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share such a fantastic review!
We are absolutely thrilled to hear that your experience was so smooth and easy from start to finish! Knowing that you were pleased with the pricing, packaging, communication, and speed of delivery—and most importantly, that you love your new item—truly makes our day. Delivering top-quality service without any hassle is always our main goal.
Thank you again for choosing Mobility Smart, and please don't hesitate to reach out whenever we can be of any assistance in the future!
Best regards,
The Mobility Smart Team
It came without any instructions
7 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are so sorry to hear that your item arrived without any instructions included in the box. While standard user manuals should always be packed by the manufacturer, we completely understand how frustrating it is to receive your product without them.
Please don't hesitate to reach out or drop us a quick message directly—our customer support team will be more than happy to email you a digital copy of the instructions right away, or even talk you through the set-up step-by-step over the phone to get everything sorted for you.
Thank you again for choosing Mobility Smart, and please get in touch whenever you're ready so we can help!
Best regards,
The Mobility Smart Team
Excellent
The product was as advertised and sent and delivered swiftly. Good value for money
23 września 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your review!
We are delighted to hear that your product was exactly as advertised, arrived swiftly, and offered great value for money! Ensuring clear listings, quick dispatch, and fair pricing is always our top priority, so knowing everything went so smoothly truly makes our day.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Easy to use website and friendly person…
Easy to use website and friendly person on the phone ensuring I got the right size. Highly recommend!
12 października 2026
Opinia niezależna
Odpowiedź od Mobility Smart
Thank you so much for taking the time to share your wonderful review!
We are delighted to hear that you found our website easy to use and enjoyed speaking with our team over the phone! Helping you double-check sizes and ensuring you get the exact right fit is always our top priority, so knowing we were able to give you peace of mind truly makes our day.
Thank you again for choosing Mobility Smart and for your high recommendation. Please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Odpowiedź od Mobility Smart
Thank you so much for taking the time to leave your review!
We are delighted to hear that you experienced prompt service! Getting your orders processed quickly and dispatched without delay is always a top priority for us, so knowing everything went seamlessly truly makes our day.
Thank you again for choosing Mobility Smart, and please feel free to reach out whenever we can be of assistance in the future!
Best regards,
The Mobility Smart Team
Doświadczenie Trustpilot
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