Found this company very easy to deal with. Salesman I dealt with was extremely polite, professional and knowledgeable. I purchased the Aero Carbon powerchair for is light weight and ease of use. Deli... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The website has clearly defined sections easy to follow when looking for in my case walking sticks. The website gave me clear options whether i was looking for a left handed palm type walking stick o... Zobacz więcej
My contact person, James, went out of his way to calm me down when form of payment seemed like an Impossible Mission. Hats off for his patience in dealing with an elderly person trying to cope with to... Zobacz więcej
Reakcja na opinię
I’ve purchased a centre drive powerchair from this company and it was delivered today. I have to say I’m impressed with the quality of service from Mobilityco James in sales who I spoke... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.
Dane kontaktowe
6 Chester Road, SK11 8DG, Macclesfield, Zjednoczone Królestwo
- 03334443160
- sales@mobilityco.co.uk
- mobilityco.co.uk
4,6
Doskonała
530 recenzji
Odpowiada na 76% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od MobilityCo
Hi,
Thank you for the review!
Exceptional service
Exceptional service - I made a mistake in my order and they were sympathetic, extremely helpful and arranged delivery of my power chair more quickly than expected. I couldn't be more pleased.
13 marca 2026
Odpowiedź od MobilityCo
Hi Jay,
Thank you so much for your kind words.
We’re really pleased we could help resolve the issue with your order and get your power chair to you quicker than expected. We understand how important these products are, so we always aim to make things as smooth and stress-free as possible.
If you ever need anything in the future, we’re always here to help.
Many thanks,
The MobilityCo Team
Service and Quality- MobilityCo
We never met in person the whole trans action done online. The delivery and explanation of how it works was excellent.
Would use Mobility Co again and Highly recommend them to anyone considering a purchase.
John
12 marca 2026
Odpowiedź od MobilityCo
Hi John,
Thank you for your kind review.
We’re really pleased everything went smoothly and that you found the delivery and explanation helpful. It’s great to hear you’d recommend us.
If you ever need anything in the future, we’re always here to help.
Many thanks,
The MobilityCo Team
Fantastic company very helpful and understanding.
I was seeking advice for a wheelchair for my dad that would suit his needs as a normal standard wheelchair was not doing this. would definatly recomend this company. The staff are very helpful, especially james who has been so fantastic with helping me find what my father needed. I am so glad i found this company.
20 lutego 2026
Opinia niezależna
Odpowiedź od MobilityCo
Hi Michael,
Thank you for leaving us a 5 star review.
We shall pass on your kind words to james.
Many Thanks
Odpowiedź od MobilityCo
Hi Lisa,
Thank you for your review. We're delighted to hear that you received your order within a couple of days and had a great experience with us.
At MobilityCo, we always aim to provide fast delivery and excellent service, so it's wonderful to know we met your expectations.
If there's anything we can help you with in the future, please don't hesitate to get in touch.
Kind regards,
The MobilityCo Team
Helpful and knowledgeable on products
Helpful and knowledgeable on products, led me to the right choice
2 marca 2026
Odpowiedź od MobilityCo
Hi Veronica,
Thank you for taking the time to leave us such a lovely review. We're really pleased to hear that our team was able to provide helpful, knowledgeable advice and guide you to the right product for your needs.
If you ever need any further help or advice in the future, please don’t hesitate to get in touch.
Kind regards,
The MobilityCo Team
The product was ordered easily and came…
The product was ordered easily and came fairly promptly.
27 lutego 2026
Odpowiedź od MobilityCo
Hi,
Thank you for taking the time to leave us a review. We're really pleased to hear that you found the ordering process easy and that your product arrived promptly.
If there’s anything else we can help you with in the future, please don’t hesitate to get in touch.
Kind regards,
The MobilityCo Team
After much research I chose the S425
After much research I chose the S425. Really pleased with smooth ride and extra's like lifting of the arms and seat turning making getting on and off easier. After travelling to the super market ( half mile away) I find that my son is willing to take me to and fro, so I don't need the scooter. After travelling lass than six miles on it I need to sell it for a (much reduced price). I can recommend Mobility Co. to any person who is looking for Scooter, or chair etc.
4 marca 2026
Opinia niezależna
Odpowiedź od MobilityCo
Hi Tony,
Thank you so much for taking the time to leave such a thoughtful review. We're delighted to hear that you were pleased with the Sunrise Medical Sterling S425 Mobility Scooter and that features like the swivel seat and lift-up armrests made getting on and off easier for you. It’s great to know you enjoyed the smooth and comfortable ride.
We also really appreciate your kind recommendation of MobilityCo. It means a lot to our team that you trusted us after doing your research.
Wishing you all the very best, and thank you again for your recommendation.
Kind regards,
The MobilityCo Team 😊
AMAZING !
AMAZING !
From start to finish James gray was a godsend.
After having a nightmare tangle with one of mobility’s competitors this was truly a breath of fresh air.
We were given sound and honest advice resulting in a purchase which hopefully will give my wife hours of comfort.
Thank you James and mobility.
4 marca 2026
Opinia niezależna
Odpowiedź od MobilityCo
Hi Robin,
Thank you so much for your wonderful review. We’re really pleased to hear that James was able to help make the whole process smooth and stress free for you.
It’s great to know that after your previous experience elsewhere, you felt supported with honest advice and guidance to help you choose the right product for your wife. Our team always aims to make sure customers feel confident and comfortable with their purchase.
We truly hope the chair provides your wife with many hours of comfort and support. If you ever need any assistance in the future, please don’t hesitate to get in touch we’re always here to help.
Thank you again for choosing MobilityCo.
Kind regards,
The MobilityCo Team 😊
The best chair you can buy
The jazzy air chair is the only chair worth buying
Yes, that sounds extreme but hear me out.
I’m 70 in two weeks time. Due to radiation miscalculation in my treatment, my spine was fried and I became paraplegic eight months ago.
Mobility code have helped me on my journey to genuine independence. The jazzy air chair takes you to eye-level with a positive impact on every social interaction. The supermarket easier, stopping for a chat. One of the best advantages is operating the chair at a height in my flat it’s all familiar eye lines. Transfers are a joy combined with the slip sheet. You can always use gravity to drop from the chair to the bed or vice versa similarly with my driving ramp van transferring to the driver seat always with the drop because of the jazz features. Seriously, there’s no other chair to consider.
2 marca 2026
Opinia niezależna
Odpowiedź od MobilityCo
Hi Jerry,
Firstly, thank you for sharing something so personal and happy 70th birthday for when it comes.
We’re incredibly humbled to read your review. What you’ve been through is life changing, and to know that we’ve been able to play even a small part in supporting your journey back to genuine independence truly means a lot to us.
Your words about there being “no other chair to consider” genuinely made us smile. Most importantly, we’re just so pleased it’s giving you freedom, practicality, and that sense of normality again.
Thank you for trusting us to support you on this journey, Jerry. We’re always here for you whenever you need us.
Warmest wishes,
The MobilityCo Team
Odpowiedź od MobilityCo
Hi,
Thank you for your kind review.
We’re really pleased to hear you found our team helpful and that your order was delivered on time.
We truly appreciate your feedback and your support. If you ever need anything in the future, we’ll be more than happy to help.
Many thanks,
The MobilityCo Team
Buying a new scooter
Really helpful of buying my new scooter help full with keeping me up to date with products
27 lutego 2026
Opinia niezależna
Odpowiedź od MobilityCo
Hi Shaun,
Thank you for taking the time to leave us a review.
We’re delighted to hear that you felt supported when buying your new scooter and that our team kept you informed along the way. Clear communication and making the process straightforward is very important to us, so it’s great to know that came across.
We hope your new scooter is serving you well, and we look forward to helping you again whenever you need us.
Best wishes,
The MobilityCo Team
Odpowiedź od MobilityCo
Hi Joanne,
Thank you for taking the time to leave us a 5 star review.
We are delighted to hear you are happy with your product.
Friendly and understanding
Friendly and understanding and more than happy to help the delivery guy was very polite and showed us everything we needed to know about the new scooter then we were off lol great company have used them in the past and will be using them in the future
4 lutego 2026
Odpowiedź od MobilityCo
Hi Wayne,
Thank you so much for your fantastic review.
We’re delighted to hear that you found everyone friendly and understanding, and that our delivery driver took the time to show you everything you needed to know about your new scooter. Making sure you feel confident and ready to go before we leave is really important to us so it’s great to hear you were “off” and enjoying it straight away!
We also truly appreciate your continued support and loyalty. Knowing you’ve used us before and plan to use us again is the best compliment we could receive.
If you ever need anything at all, we’re always here to help.
Thanks again,
The MobilityCo Team
The company badly let down by the delivery team.
The sales team were excellent when I bought and paid on 23 January 2026..
It was advertised that delivery would be 7 to 10 days. I heard nothing regards a delivery date so I had to call them to find out. I was told it would be 26th February 2026!
After complaining they amended the delivery to 12th February 2026 between the hours of 0700 and 0800. No delivery turned up! I tried calling the company and despite they advertise the office is open at 0800 it is not. I eventually got through to someone at 0845.
I was informed the delivery would now be between 0930 and 1000. Guess what? it didn't turn up at that time....... eventually it did.... at 1030.
The driver told me they had me down as 1st delivery but as they still had a delivery from the previous day to make in Poole they changed me to 2nd delivery.... without informing or calling me to let me know!!!!
Summing up I would say the sales team are excellent but after sales care and attention was poor plus the delivery section badly lets the company down. They also need to amend their advertised delivery time due to these problems.
23 stycznia 2026
Odpowiedź od MobilityCo
Hi Steve,
Firstly, thank you for taking the time to leave such a detailed review. I’m really pleased to hear that you found our sales team excellent when you placed your order that’s exactly the experience we aim to deliver from the very first conversation.
However, I’m genuinely sorry for the frustration and inconvenience caused by the delivery delays and lack of communication. You were absolutely right to expect clearer updates, especially after being given specific time slots. Not being informed about the route change on the day, and then having to chase us for updates, is not the level of service we want any customer to experience.
While delivery schedules can occasionally be affected by circumstances outside of our control, we should always communicate changes properly and promptly. Your feedback regarding the advertised times and the aftersales communication is noted, and we will be reviewing this internally to ensure improvements are made.
Thank you again for highlighting both the positives and the areas where we fell short. We truly value your business and your honesty, and we hope the product itself is serving you well. If there’s anything further we can do for you, please don’t hesitate to get in touch.
polite helpfull which is all you want
23 stycznia 2026
Odpowiedź od MobilityCo
Hi,
Thank you for your review, we really appreciate you taking the time to share your experience.
It’s great to know our team provided the polite and helpful service you were looking for. We always aim to make every interaction clear, friendly and straightforward, so your feedback means a lot to us.
Should you need any assistance in the future, we’ll be more than happy to help.
Royale 4 mobility scooter
Like the product & the price but there is a lack of communicating in naming a delivery date.After 9days and awaiting a phone call at 2pm on Friday it unexpectedly arrived at 3.30pm that day from Dundee!
22 stycznia 2026
Odpowiedź od MobilityCo
Thank you for your feedback, David.
We’re glad you’re happy with the product and the price, but we’re sorry the delivery communication wasn’t as clear as it should have been. We appreciate you highlighting this, as it helps us improve how we update customers around delivery times, especially when couriers’ schedules change at short notice.
Thank you for your patience, and please don’t hesitate to contact us if we can help with anything else.
The staff are great and if you need…
The staff are great and if you need them to come out sort a problem out they try there best
22 stycznia 2026
Odpowiedź od MobilityCo
Thank you, Derek, for taking the time to leave a review.
We’re really pleased to hear you found our team helpful and that you appreciate the effort we make to get out and resolve any issues. Looking after our customers and doing our best to put things right is always a priority for us.
Thanks again for your kind words and for choosing MobilityCo.
James was very helpful and friendly as…
James was very helpful and friendly as are all the staff,when you have sold my scooter you took in your review will be 5Star .Thankyou.
21 stycznia 2026
Odpowiedź od MobilityCo
Thank you, John, for your feedback.
We’re really pleased to hear James and the team were helpful and friendly. We appreciate your honesty and look forward to earning that 5-star review once everything is completed and you’re fully enjoying your scooter.
Thanks again for choosing MobilityCo.
Extremely helpful with deciding the…Excellent Service
Extremely helpful with deciding the best mobility scooter for my needs.The scooter when delivered was fully explained regarding the controls and charging. Very reassuring with explaining all the benefits of my choice.
14 stycznia 2026
Odpowiedź od MobilityCo
Thank you, Derek, for your lovely review.
We’re really glad we could help you find the right mobility scooter for your needs and that everything was clearly explained when it was delivered. It’s great to hear the handover felt reassuring and that you’re happy with your choice. If you ever need any further help or advice, we’re always here for you.
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