MobiCity UK Limited Recenzje 

1.2. Order confirmed
2.2. Invoice from MobiCity
3.2. Order has been processed
18.2. Ordered item that we have on hand did not pass the QC check as the box was dented hence we could not send it out
23.2. New order has been processed with 0.25% discount
7.3. Order is now ready for delivery
16.3. Unfortunately the overall volume of last-minute orders has exceeded all expectations, causing some unexpected delays in the delivery.
16.3. Order canceled
21.3. Received refund

Support is ok but logistics are terrible. If you have 2 or 3 months to wait to save 100$ go for it.

Order number: RMA502-5375-1

I bought an Oneplus 3t from this website. It was listed as an international model, and the page stated that it was compatible with all UK bands.
However, they shipped (arrived > 2 weeks later) a Chinese model (a reflashed model), in an unsealed box, complete with fingerprint marks. This model of the phone is not compatible will all UK mobile networks, so not the model advertised.
I asked to return the phone in an unused condition - the next day.
However, the merchant refused to accept the return request for another 4 days...
They received the item on the 6th March. It has now been 2 weeks and they still haven't refunded my money. It has been over a month since I made the initial order.

DO NOT buy from here.

Placed an order 2 weeks ago, trying to get in touch with them to find out why my order hasn't even been dispatched yet. If I'm lucky I'll get my order dispatched by the end of summer so I'll have a new phone for Xmas. Claiming 3-7 working days on their website for the dispatch. 9 working days past and still no order dispatched or at least an email from them to apologise or to update me on the current situation. Biggest mistake ever, for £20 cheaper price I have to go through all this? Never ever again

My order arrived in just over 7 day from the day I ordered item arrived as described I would recommend.
I would use mobiCity again and I would definetly recommend. Them based on my experiance.

Ordered a Sony Smart watch. Took 3 weeks to come. Needed to return it...sent it back. They have received the item yet it is now 4 weeks and still no refund! Try and talk to an agent and they just fob you off or not reply. Even when they do reply their English is so poor you can't understand what they have wrote.

I purchased an Asus Zenfone Max from mobicity. After my purchase I looked at the reviews of the web site as it suddenly occurred to me that perhaps the price was too good to be true. I was a little concerned to say the least when I saw many very negative reviews and didn't hold much hope for receiving the item which was not even in stock. When I contacted customer services via live chat I was promised an email the next day providing progress on my order. The email arrived and said the item was being acquired. Eventually I was given a date for delivery, being a Sunday by Royal Mail, so my suspicions rose again ie. call centre fobbing me off. However on the Monday to my utter surprise the item arrived complete with UK adaptor. It seems to be an original new item and all is working great. The tracking system is great but I would be nice if a Royal Mail tracking number could be provided as that would give customers more trust.

Ordered Zenphone Max 2016 on 10 Feb, got mail on 12 feb that my order has been processed. On 18 Feb got mail that my order has been shipped and I will receive it by 25th Feb. On 26th Feb, I got my order. Going by the review its worth to take a risk. If you have patience and can wait, this site is for you. If you can;t wait longer than week than stick to ebay, some of the suppliers there do order stuff from China and their delivery is pretty faster than mobicity.

Earlier I gave a 1 star score to MobiCity and although they haven't been the best I have received my refund for which I am pleased, I wasn't expecting to see that money again.

I CAN`T COMPLAIN ON CUSTOMER SERVICES, LET`S SEE IF MY PARCEL WILL BE DELIVERED...

Fantastic In every way 5* service

I purchased a phone through Mobi-City at a cost of £400, and was promised quick delivery.

I actually applied for this before Christmas and it's now February and the only feedback I've got is that they don't know where my phone is, and are refusing to refund my money.

They make you jump through multiple pointless loopholes ( one agent claimed I had to contact the police!).

Ridiculous service and I fully advise people to stay clear. Can someone please contact me to arrange a refund ASAP.

I ordered a product and paid extra for speedy delivery. It's been almost 12days and still haven't received my order. I definitely would recommend people pay extra and hopefully I do eventually get my order.

Customer service person was very helful her name is winny though the product wil take time to reach, she made me under stand why it will be delayed .

A very good price. Good communication re: order progress/status and delivery. Petfect! Will definitely use again.

I bought a samsung S3 watch off mobicity UK. I believed I was buying a UK watch as the website seemed to be a UK company. The item was sourced in Hong Kong. It took 3 days to be processed and a further 10 days for delivery. I paid for express delivery (3-5 days) for which I asked for a refund this took some persuasion but was eventually honored. On receipt of the item after opening the device it was supplied with a European plug and a after market adaptor. The instructions were Asian. The company did not apologise or offer a refund and the refund process requires photos of the item and the item being not opened. I still am waiting for the return to be accepted. A totally bad experience.

I ordered a Galaxy S7 but changed my mind a few days after ordering. I used the website's online chat feature to request a refund which was granted straight away and my money was back in my back a couple of days later

Money taken from account, not received goods, absolute crooks, taken up with bank to progress

ordered an in stock item paid for it, money taken from my bank received an email stating the item would be with me in 6-8 days, not parcel arrived i left it a few days, still no parcel, called them they said it was out of stock and they were trying to source a supply because they ran out of stock, still no parcel 3 weeks later, they then said here is a tracking number which said item had been shipped but guess what item never arrived, on speaking to them they said it would take 14 days to class it as a missing parcel, then over live agent they fed me even more stories ie it is a national holiday but only in our warehouse even though they have nothing to do with the parcel company that has already got the parcel. i do not ever expect to receive my parcel and do not recommend this company

I was apprehensive at first using a company I'd never heard of, but they were the cheapest option for what I wanted. Reviews I read were very mixed; those who had brilliant experiences, and then some strange ones who completely warded off using the company. I bit the bullet and am glad I did. I got my product within the dates stated with no problems whatsoever, and a damn sight cheaper than I would anywhere else. I'm sure there is the odd problem - but you get that on the high street too, I'd recommend to anyone.

If start from the beginning i found the cheapest way to buy LG G5 phone and it was in mobicity.. I was waiting 2 weeks for delivery. When it came the same day i send a complaining email. Phone was not working properly, slow, wasnt english guide, images fall behind the voice..I was waiting for answer few days. The communication of company is awful... replying every 3-6 days.. I was waiting for refund 2 months. and the last they send me less money when they said.