I originally left a negative review because my package was returned by USPS and I was unable to get a response. After the company reviewed my case, they contacted me personally, apologized, and imme... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Non existent customer service. Took over a month to receive my order. Reached out twice during this period of time to inquire about the delay and received no response. Once my order finally arrived, i... Zobacz więcej
El envío fue en tiempo y forma, las fragancias huelen y duran como las originales y eso habla de su compromiso con el cliente, altamente recomendable, voy a volver a comprar. El atomizador de 10ml es... Zobacz więcej
First time trying mix perfume the shipping was very quick! I ordered two different perfumes & love the convenience of trying different scents especially due to not liking either one. Amouage Guidance... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
MixPerfume offers a comprehensive range of genuine fragrance samples, ensuring a 100% authenticity guarantee, all available from a remarkably affordable price point of as little as 99¢. Discover your ideal scent today and conveniently place an order for a full-size bottle at an exceptionally competitive rate, accompanied by complimentary shipping services.
Dane kontaktowe
Stany Zjednoczone
- info@mixperfume.com
- mixperfume.com
3,6
Średnia
123 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Presentation and delivery time and variety…
Presentation and delivery time were suprisingly good.. and i was unable to get bond dubai ruby red in travel size from any of the other companies
1 marca 2024
Opinia niezależna
Odpowiedź od Mixperfume
Hi,
We're pleased to hear you were impressed with our delivery and variety, especially finding items not available elsewhere. Thank you for your feedback, and we look forward to providing you with more unique fragrances in the future.
Best regards,
Mixperfume Customer Support
A wide variety of fragrance
The photo makes you think you're getting a small bottle and the big bottle. When you get your order there's an empty space in the box.
I think your advertisement should be different so you know what to expect.
5 marca 2024
Opinia niezależna
Odpowiedź od Mixperfume
Hi Lathie,
Thank you for your feedback. We apologize for any confusion caused by our packaging. Your comments are invaluable, and we're committed to making continuous improvements to ensure our product presentation is clear and meets your expectations.
Best regards,
Mixperfume Customer Support
One bottle out of two was empty
One bottle out of two was empty. I emailed customer service and sent pictures and still haven’t heard anything a a month later….
18 lutego 2024
Opinia niezależna
Odpowiedź od Mixperfume
Hello Chassidy,
We sincerely apologize for the initial inconvenience with your order. To resolve this, we dispatched a replacement to you ensuring you received the complete order you expected.
We appreciate your understanding and patience throughout this process. Thank you for being a valued customer. If there are any further issues or additional assistance needed, please feel free to contact us.
Warm regards,
Mixperfume Customer Support
Odpowiedź od Mixperfume
Hi Debbie,
We're thrilled to know you loved the perfume and appreciated the quick delivery. Thank you for choosing Mix Perfume and for your positive feedback.
Best regards,
Mixperfume Customer Support
Original fragrances and they arrived…
Original fragrances and they arrived early.
1 lutego 2024
Opinia niezależna
Odpowiedź od Mixperfume
Hi,
Thank you for your feedback on the originality and timeliness of our fragrances. We're glad to meet your expectations and look forward to your next order.
Best regards,
Mixperfume Customer Support
Fast delivery great product all be back…
Fast delivery great product all be back thanks.
8 lutego 2024
Opinia niezależna
Odpowiedź od Mixperfume
Hi,
Thank you for acknowledging our fast delivery and product quality. We're thrilled to hear you’ll be back and look forward to serving you again soon.
Best regards,
Mixperfume Customer Support
Delivery of product was good
Delivery of product was good. The issue I had was the writing on the bottle was not legible. It would help if the print was clearer. The ink was to light.
1 lutego 2024
Opinia niezależna
Odpowiedź od Mixperfume
Hello Brenda,
We apologize for the legibility issue on the bottle. Your feedback is important, and we'll look into improving the clarity of our labeling. Thank you for bringing this to our attention.
Best regards,
Mixperfume Customer Support
Odpowiedź od Mixperfume
Hi Cherie,
"Love it in bunches!"—what a wonderful compliment! We're so glad you enjoyed your experience with us. Thank you for your enthusiastic review.
Best regards,
Mixperfume Customer Support
Good service and fast shipping
2 lutego 2024
Opinia niezależna
Odpowiedź od Mixperfume
Hello Magda,
Thank you for your kind words and positive feedback! We're thrilled to hear you were pleased with our service and the quick shipping. We strive to maintain this level of service and look forward to serving you again soon.
Best regards,
Mixperfume Customer Support
Love
Received all of my 2ML samples timely and love all of my choices! Great company!
26 stycznia 2024
Opinia niezależna
Odpowiedź od Mixperfume
Much Love for Your Feedback!
Your feedback brightened our day! Happy to hear your samples arrived on time, and you're loving the choices. Whenever you're ready for more fragrance adventures, we're here!
Cheers,
Mixperfume Customer Support
Not what I expected don’t smell like…
Not what I expected don’t smell like coco by Chanel
26 stycznia 2024
Opinia niezależna
Odpowiedź od Mixperfume
Your Satisfaction Matters - Mixperfume
Dear Littie Moore,
We appreciate your feedback and regret any disappointment. We're dedicated to 100% satisfaction and have attempted to contact you via email to better understand your concerns. Your experience matters to us, and we're committed to making it right. Please check your inbox or contact our support directly at info@mixperfume.com
Thank you!
Best regards,
Isabella Grace
Mixperfume Customer Support
This is the second time purchasing from…
This is the second time purchasing from Mix Perfume the prices are reasonable in comparison to other websites I've seen and I like that you can also purchase sample sizes so you can try them before committing to a larger size. They arrived pretty quickly both times and the packaging is beautiful.
20 stycznia 2024
Opinia niezależna
Odpowiedź od Mixperfume
Mixperfume Appreciates Your Loyalty!
Thanks for choosing Mixperfume again! Your satisfaction is our priority. We're thrilled you like our prices, sample options, and speedy delivery. Until next time!
Mixperfume Customer Support
Nice experience
I received my order in a timely manner, and the packaging kept it safe through transit. I ordered a small sample size to test out a recommended fragrance that I saw online for fragrance reviews. I have no experience with this perfume, so hopefully I was sent the right one.
8 stycznia 2024
Opinia niezależna
Odpowiedź od Mixperfume
Thanks for Sharing Your Experience!
Thanks for sharing your experience! We're thrilled to hear your order arrived on time and safely. If you ever need assistance or have questions about the fragrance you received, feel free to reach out. We're here to ensure your scent journey is fantastic!
Cheers,
Mixperfume Customer Support
Awesome customer service
Company sent the wrong cologne, I emailed them and they sent me a free order of the original cologne I wanted and ALSO refunded my money from my initial order AND gave me a 20% coupon for the inconvenience. Cologne store for years to come! Customer service is so helpful and responded quick!
10 stycznia 2024
Opinia niezależna
Odpowiedź od Mixperfume
Gratitude for Your Feedback!
Thanks a ton for your positive feedback! We're happy to have sorted out the cologne issue. If you have more scent desires or need assistance, we're here for you!
Cheers,
Mixperfume Customer Support
Good, but concerned
Great website. great deals. great samples. The only issue I have is that I am almost certain they sent me the wrong fragrance. I ordered parfums de marly sedley but I believe I have received parfums de marly layton instead.
27 grudnia 2023
Opinia niezależna
Odpowiedź od Mixperfume
Your Satisfaction Matters to Us - Mixperfume
Dear Luke Domingue,
Your satisfaction is our top priority. We're thrilled to have swiftly resolved the fragrance mix-up by sending a complimentary upgraded travel size atomizer of Parfums de Marly Sedley. We are committed to 100% customer satisfaction, our dedicated support team is at your service.
Best regards,
Isabella Grace
Mixperfume Customer Support
Bought a perfume. Went OK
Bought a perfume, got on time. The website is very easy to navigate. Thanks
12 grudnia 2023
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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