*Outstanding* customer service in every interaction I've had with Mixam. Clear explanations and patient assistance helped me to navigate several procedures that were completely new to me. They didn't... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I still haven’t received my order - it’s been two weeks past the delivery date. I missed my event that these were for. And no one seems concerned or has delivered on what they said they would do (get... Zobacz więcej
Reakcja na opinię
I wrote my first children's book and am so glad I found Mixam. It was such an easy process to order and I have already ordered again. Both times they had it at my door before the expected date which m... Zobacz więcej
I ordered 40 photo books. Pricing was excellent, and they shipped in a timely fashion and arrived in plenty of time. Beautiful quality, I was very pleased with my experience! The online editor is not... Zobacz więcej
Informacje dotyczące firmy
- Sklep z znakami i szyldami
- Usługi dla biznesu
- Drukowanie cyfrowe
- Sprzedaż internetowa
- Usługi poligraficzne
Napisane przez firmę
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Napisane przez firmę
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Dane kontaktowe
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, Kanada
- (888) 510 1456
- team@mixam.ca
- mixam.ca
Get more from your first order
4,4
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Second time around, and just as good!
This is my second publication with Mixam. Much easier the second time around, now that I am familiar with the interface and process. The turnaround was quicker than I expected, and the quality was just as good!
1 maja 2026
Amazing people to work with and the…
Amazing people to work with and the products turned out amazing!!
10 kwietnia 2026
I love the multiple location shipping
I love the multiple location shipping. Quality was way better than blurb with my first printing. This was exactly what I wanted. The interface was easy easier than blurb. The AI upscaling was amazing and made so much more sense than the website complaining about problems your site just fixed for me. I liked the interface, and how it even showed a picture of where I was shipping too. The shipping want on time but that wasn't your guys fault... I even got a personal email about my different tracking numbers. Very happy customer. I'm glad I chose a Canadian company to print my book about Canada
24 kwietnia 2026
Mixam was very helpful in answering…
Mixam was very helpful in answering questions about the process for placing a large order. Liked that we could order one book to review prior to proceeding with the large order.
15 kwietnia 2026
quick order on time
quick order on time. One small feedback is it would be good if the default thickness of the bookmark was a little heavier though.
29 kwietnia 2026
great printing and it arrived on time
28 kwietnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Unreliable Customer Service
We bought a large order to print for our artbook, they gave us a date of delivery, and then immediately changed the delivery date a day before it was supposed to arrive with no reason why. This was frustrating as we expressed our concern about an event we are hosting because of our art book and the delayed shipment was too long that we had to cancel our event. We called customer service and there was no response to solving anything or reasoning why it was delayed. TRIED to use the chat and the phone number and there was genuinely no one who could pick up. Disappointing and unreliable experience and I still haven’t gotten the order yet.
30 kwietnia 2026
Opinia niezależna
Odpowiedź od mixam.ca
We’re really sorry to hear about your experience, especially given the importance of your event.
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom made, the dates we provide are estimates rather than guarantees. That said, we work hard behind the scenes to keep everything on track and get orders out as quickly as possible, so we understand how frustrating it is when expectations aren’t met.
We’re also very sorry to hear about the difficulty you had reaching our support team, that’s not the experience we want to provide. We’d like to take a closer look at what happened here. When you have a moment, please report/log the issue through your Mixam account. You can go to your order, click the “Report an Issue” button, once it’s submitted, our team can properly investigate and do our best to help.
Great product, delayed delivery
Great product, of high quality. Delivery date changed the day it was to arrive, to two days in the future, and so I lost out on potential sales as a result of its non-availability, and my customers expecting the book being available on the initial delivery date quoted. UPS essentially held onto the item over the weekend, when it was the last weekend of my show at the gallery.
20 kwietnia 2026
Odpowiedź od mixam.ca
Thank you for your kind words about the product quality - we really appreciate it and we're so glad you're happy with it! We're really sorry your order didn't arrive for your show.
In this case, the shipment was fully in the hands of the carrier, and unfortunately the change in delivery date and the decision to hold the parcel over the weekend were outside of our control. We understand how critical timing was for your gallery show, and how disappointing it must have been to not have the book available as planned.
That said, we don’t take the impact lightly, and we truly regret the inconvenience this caused you.
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom-made, our dates are shared as estimates, but we work hard behind the scenes to keep everything on track and get orders out as quickly as possible.
For any future or larger projects, especially with important deadlines, we recommend letting us know as early as possible, ideally either just before confirming your order or right after, Live chat is great way to reach out to us. This allows us to provide the most accurate production timelines and keep a closer eye on your order from start to finish.
Excellent service!
22 kwietnia 2026
No customer service and No quality control
My order arrived 1 month late! There is very little and very poor customer service. Even when they tried to "fix" the problem, the product was poor quality and the ink rubbed off!
21 stycznia 2026
Odpowiedź od mixam.ca
We always aim to meet our estimated timelines, and in most cases, we do. As all of our products are custom-made, our dates are estimates, but we work hard behind the scenes to keep everything on track and get orders out as quickly as possible. We're really sorry that your order was delayed in this case.
It's a shame we haven't heard from you sooner regarding the reprint to correct the issue. If something doesn’t feel quite right, we’re always here to help and take a closer look. In the Trustpilot invite email linked to your review, there’s a quick and easy way to report any concerns.
You can head to your order, click the “Report an Issue” button, let us know what you’d like checked with the reprint, and upload a few photos, we’ll take it from there.
Great experience
Great experience, arrived on time, great quality, staff on top of service. super happy with my hard cover book!! I would def re-order with this company.
Jem
17 kwietnia 2026
QUALITY WORK ALL THE WAY
QUALITY WORK ALL THE WAY
I am more than pleased with your quality of work. Actually, extremely pleased. The only complaint I have is with myself for not picking up on a few typos.
The colour reproduction of the many photos that were contained in my book was outstanding. I looked very hard but was unable to find anything to fault the company. Great job guys (and gals).
22 kwietnia 2026
Great job!
Mixam did a great job in publishing our family history book. Sheila at Mixam provided excellent customer service and support. Other staff members were very helpful in developing the book. Many thanks!
15 kwietnia 2026
Great product great price
14 kwietnia 2026
My order was processed fast and…
My order was processed fast and shipping was quick. One set of prints were too dark which was my picture I guess but I think it would be nice if editing would catch it and give you the choice of cancel or retaking photos
17 kwietnia 2026
Odpowiedź od mixam.ca
Hi Susan, it’s great to hear your order arrived quickly, thanks so much for sharing that. We are sorry to hear one set of prints came out darker than expected though.
When an order is confirmed, it acts as the final go ahead that everything has been checked and you’re happy to proceed with printing. We always recommend taking a moment to review the artwork thumbnails, The Preview, and the download the proof, as that gives the most accurate representation of how your files will print.
https://mixam.ca/support/proof
That said, it’s worth keeping in mind that digital screens are backlit, so colours and brightness can appear different compared to the final result on printed paper.
We also have lots of helpful on line support pages about colors, and how to set up your files, so you may want to give those a try, but if needs be, we also have our very helpful team on hand if you need any help or support.
I felt it was difficult to assess what…
I felt it was difficult to assess what type of paper would be needed. Having a feature to visualize the type of paper would be a good addition. Great quality for the book overall.
16 kwietnia 2026
Odpowiedź od mixam.ca
Hi Francis, Thanks so much for your kind words, we’re really glad to hear you’re happy with how your book turned out.
We really appreciate your feedback as well. Choosing the right paper can definitely feel a bit tricky, so that’s a great suggestion about having a way to better visualize the options, we’ll be sure to pass that along.
In the meantime, we do have a paper support page with descriptions that might help for future projects:
https://mixam.ca/support/paper
and you can also order a sample pack
https://mixam.ca/samples
Thanks again for the feedback .
Great experience throughout
Great online platform for ordering, excellent communication, and a high quality product. All in all, this was a fantastic experience. Thank you for the great work you are doing!
16 kwietnia 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.