I have just ordered a banarsi Saree from Mirraw, however I didn’t have a PayPal account so was finding it difficult to pay. Uzer very kindly assisted me with a direct link to the payment method. He re... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I would like to thank Umar for the excellent customer service he has provided which made me proceed with my order smoothly. The selections on this website, Mirraw has been amazing with great price... Zobacz więcej
The person who made my dresses made it for effortless perfect. So good👌👌👌Khushboo is such an amazing tailor, good customer service and everything 11/10 experience. Honestly the dress fit me so nice... Zobacz więcej
I received my package; however, upon trying the items on, they did not fit. I ordered an XL, but it appears the original tag was sewn over, and the item is actually an XS. Additionally, the pants are... Zobacz więcej
Informacje dotyczące firmy
- Sklep odzieżowy
- Sklep z odzieżą dziecięcą
- Sklep z odzieżą męską
- Sklep z odzieżą kowbojską
- Sklep z odzieżą damską
Napisane przez firmę
Welcome to Mirraw - your one-stop destination for the finest ethnic designs from around the globe. With an impressive collection of over 2 Lakh unique products and a diverse, expanding family of more than 5 million satisfied customers worldwide, we are truly a global leader in our field. Our roots are planted firmly in the heart of Mumbai's historic Fort district, where we tirelessly work to bring you handpicked designs in Ethnic Jewellery, Indian Apparel, Western Clothing, Home Living and more. Our goal? To make it simple for you to own and enjoy the world's most beautiful ethnic creations. Mirraw was born from the combined vision of Shailesh Jain and Anup Nair back in 2011. They believed in not just selling products, but in enhancing their customers' lives by making them look and feel incredible. This ethos remains at the heart of everything we do. Our dedication and unique approach have earned us a loyal following, not just in our home country of India, but also across the US and Europe. As we look to the future, our sights are set firmly on becoming the dominant force in the ethnic wear market. So why not join us on this exciting journey? Discover the rich heritage, the vibrant colours, and the exquisite craftsmanship of the world's best ethnic designs. Welcome to the Mirraw family, where tradition meets style with a touch of elegance.
Dane kontaktowe
Mumbai, Indie
- +1 949 464 5941
- mcare@mirraw.com
- mirraw.com
Odpowiada na 85% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Good customer service
Had issues placing the order with patients getting reversed. Umar was very helpful and helped me place the order through a payment link. Awaiting the outfit.

Odpowiedź od MIRRAW
I ordered 2 of the same dresses by…
I ordered 2 of the same dresses by mistake and they refunded me! The dress that I received fits perfectly and looks just like the picture

Odpowiedź od MIRRAW
It was good but there was little…
It was good but there was little changes in the style that shown in the picture.

Odpowiedź od MIRRAW
In love with the color and fabric
In love with the color and fabric. Very rich in print! I will definitely consider another order for the future. Thank you :D

Odpowiedź od MIRRAW
Great communication
Great communication, got customised change on outfit as original was backless and I don't like that. They communicated well and got what I wanted.

Odpowiedź od MIRRAW
Uzer gave me best service
Uzer gave me best service, I am very happy to his service and he’s so kind and polite, trustworthy personThanku so much

Odpowiedź od MIRRAW
Vickey
Vickey, from Mirraw customer support team, provided a very quick support in making an edit to my order. Great customer service!

Odpowiedź od MIRRAW

Odpowiedź od MIRRAW
I've been ordering from Mirraw for…
I've been ordering from Mirraw for years and always satisfied with their products and services. I just placed an order, I was experiencing issues with completing the order and Uzer helped me. Uzer was on point, professional and very helpful.

Odpowiedź od MIRRAW
I was dealing with uzar and he gave me…
I was dealing with uzar and he gave me so much assistance in placing my order also helped me do the payments which I was not able to do because I am abroad ...thanks for his cooperation

Odpowiedź od MIRRAW
Size is good and designed and dresses are same as picture.
I like service. Is so quick and good .
In customer service and response.

Odpowiedź od MIRRAW
Customer service is five stars
I was helped by Vickey regarding a change of order and I was struggling to get it done. Vickey explained it so well on the phone and helped me so quickly and sorted it. Excellent service. Five stars.

Odpowiedź od MIRRAW
My delivery came early than expected
My delivery came early than expected. My order was exactly the same as shown in the picture.
Recommend Mirraw

Odpowiedź od MIRRAW
Umar’s customer service was very quick…
Umar’s customer service was very quick and easy, very appreciated.

Odpowiedź od MIRRAW
Ordered a royal blue booti suit costing…
Ordered a royal blue booti suit costing £154.79 back in December and received it 3 weeks later since then I have been in touch with them as I was not happy with the quality of the material having paid a good amount expected good quality silk/satin material. The actual material is scratchy crepe and even on ironing creases are not coming out.
After being in contact with customer services for 3 months they have offered me 5% to be added to my wallet amount - which I thought was an insult so refused - let me tell you about their so called wallet amount which is given back to you as 50% of your order purchase but you can only use 20% of this amount on any one transaction which is a biggest con going in order for customers to keep ordering from them - which admittedly i have been caught up in but no more - the company are very reluctant to refund and expect customer to return at their own expense which from out of India works out more than what you have paid for an item in the first place.
They offer ridiculous amount in discount which is unrealistic.
Wish they would do away with wallet amounts price their goods reasonably and purchase good quality products and abide by thier returns policy rather than all this false claims and not living up to it.
Try and avoid ordering from this company if you want good quality outfits - in have found 2 really good ones in uk 🇬🇧 👍 reasonably priced quick service and excellent customer services plus returns and refunds are much easily accepted 👌
20/03/26
I have been trying to sort this out for the last 3 months and got nowhere and you are asking again to share details- is this a joke ???
Just goes to show how inefficient your customer services is - person I have been conversing with is Fiza you can get all the details off her !@!@

Odpowiedź od MIRRAW
Good servise
Good servise. Good quality.blouse stiching is perfect without giving meashurements

Odpowiedź od MIRRAW
Thank you Umar for the customer service you provided for my order.
I would like to thank Umar for following up with my order I put through Mirraw website for a lehenga. He was responsive and helpful in assisting with my queries I had. Good customer service. Keep the good work up. Will upload a pic once my order is delivered.

Odpowiedź od MIRRAW
Helpful employee
I was have issues with my payment and i reached out to the what’s app service team and Umar was really understanding, had fast replies, helped solve the problem and also made adjusts to my order for me too and said he will try to get my order delivered as soon as possible. Overall communication was amazing from him.

Odpowiedź od MIRRAW
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