minotaurfightstore Recenzje 

I ordered a head guard, gum shield, gloves and t-shirt from the store (all venum brand) on 1.12.25. After 8 days of nor receiving a package or even notification of delivery I contacted the store.

The phone numbers were disconnected due to the christmas rush. So had to settle for messenger and online contact. After an initial 2 day wait for a reply. I was told the order had been shipped but without the t shirt as it wasnt in stock due to an issue with website.

I was offered as a "goodwill gesture" 2 of their own brand t shirts. As they were, for 2 t shirts the same price as my one I questioned how this was a goodwill gesture. I simply said refund the t shirt or if I will get before xmas then send the original t shirt. I was told it would be in stock and I would get it. A few days later I ten recieved a notification my order was shipped from royal mail. (This was odd as they told me it had already been shipped.

Fast forward to 20th December. Nearly 3 weeks after initial order I recieved my package.

Gum shield, gloves, and t shirt. NO HEAD GUARD. Also the gloves were a different variation of the ones I ordered (contender 1.5 instead of 2.0) I have since messaged multiple times and received no response. I have left my phone number too and no calls. I have accepted the gloves as they are the very similar and same price to what I ordered but I needed the head guard for my son's Christmas present. Iv been told blatant lies. Iv been fobbed off and now 23rd of December there is no chance he is getting the gift.

I understand its a small company but taking the number out of service was a huge error.

Edit:received the item this morning. So I have boosted the rating but the lack of contact and customer service and the slow delivery means im keeping the score lower.

Absolute rogues!!
Emails say my parcel will be with me before Xmas, not now it won’t.
So disappointing, as it was a Xmas present.
DONT BUY ANYTHING FROM THIS STORE!!!!!

Item not sent.... no reply to my email asking when I should expect my item.
Very disappointed as this was a Christmas present for my son.
I should have Googled the company beforehand as seen a lot of similar reviews/complaints. Now had to go through my bank to try claim a refund 😒

I ordered from Minotaur Fight Store and paid extra for premium/24-hour delivery. It has now been over 3 weeks and I still haven’t received my order.

Since placing the order I’ve repeatedly been told “it will be delivered next week”. They’ve also claimed the parcel was already sent but the post office “didn’t scan” it. I don’t find that believable in the context of a next-day service, a 24-hour delivery should not take weeks, scanned or not.

Honestly, this doesn’t feel like a genuine store dealing with a normal delay. It feels like a scam: taking payment, then giving excuses and moving the goalposts without delivering.

My advice: stay away, save your time and money, and buy from a reliable retailer instead.

What ever you do, don’t order from this website. You can order items that are out of stock but your not informed of this until you chase you order, you are then told they will check the warehouse for stock and update you, but you don’t get an update. When you call customer service the lines are closed even though it’s during opening hours, and now they have closed the customer services line completely!! They haven’t eventually responded to my emails but if taken a long time to get a response, fingers crossed I get my refund…. Watch this space

I ordered boxing shoes online from Minotaur Fight store, delivery couple of days late, so I called to enquire and customer services representative had few technical difficulties (It happens) but customer service representative Jedi did call me back very quick, quicker then I thought (some other places I have dealt with in past I have had to chase). He was polite, interested in issue, friendly and very helpful. Jedi sorted out the issue immediately & my order received next day with free gift for any inconvenience. The Venum boots, themselves are great (my foot size small so options limited on most websites even with junior choices) but suggestions and help from customer service brilliant. Thank you

The first time i went in store the guy was really friendly and talkative even tho he said he doesnt normaly work in the shop brought a groin guard it was well priced and second time i ordered 2 rashguards online they came really quick and also they were well priced cant fault the place instore they have a great selection of stuff pefect for any martial artist.

Excellent shop great Customer service!

Good bloke with good advice

Ordered two items on a Tuesday expecting 2-3 days of delivery time (as you’d expect) but 2 weeks later no information on the order, no updates, Royal Mail tracking still saying they are waiting for the parcel. I’ve decided to charge back on PayPal. Don’t order anything from these guys online… I’m not the only story of this.

Like everyone else said, I should have read reviews before ordering.

I ordered two rash guards on a Friday which were supposed to be 1-2 days delivery. Obviously, due to the weekend I expected them to come midweek the following week. One of them turned up when expected, but only one was in the packet. I decided to wait a few more days incase they were sent separately. Baring in mind I had no emails since my confirmation email.

I emailed on Monday to ask where the other one was, it was for a birthday goft for the Friday. I thought I had ordered them with enough time. Luckily, they replied on the same day but only to tell me they didn’t have it in stock. I’m not sure why they wouldn’t have said this at the time of order or at least when the first one was packaged up. But they offered me a rerun or a replacement, they said they could send me a list of alternatives. I asked for the list as soon as they had replied. They still haven’t replied to me now, on Wednesday, and I needed it for tomorrow.

I’m so disappointed as I now need to go out and get something else. Absolutely terrible communication from them!!

Fantastic customer service.

Plenty of options with great service and very competitive prices. Was impressed

Best shop, extremely helpful with sizing and fitting highly recommend will definitely be returning.

Great customer service from faheem and wide range of options

Good customer service

Really helpful. Good stock, great prices

Great customer service and advice given. Excellent range of products as well.

As aoon as I walked in was greeted by a really friendly staff member who was very helpful especially as I had my 2 year old with me. Definitely recommend for getting your fight gear!