Beställde 3 st Portable Microsoft till barnbarnen. Det skulle bifogas en "Base" att ställa det på. Dessutom i den lilla bifogade foldern står det "Compact storage Easy to carry". Det bifogade inte!!!... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I haven't received my microscope (bought for my son as a gift) yet, but I am really impressed by the customer experience at MiniLabsters! I made my purchase but then got targeted with an email contain... Zobacz więcej
I ordered and then realised that my grandson was getting the microscope from his other grandparents so I emailed before it was sent out. Francis responded immediately and refund made without any hassl... Zobacz więcej
I bought the pocket microscopes for my nieces birthday but neglected to find the postage times. After discovering that they take a little longer than I'm used to, I decided to pursue a refund. Custo... Zobacz więcej
Informacje dotyczące firmy
- Sklep z zabawkami
- również w kategorii:
- Mikrobiolog
- Producent zabawek i gier
Napisane przez firmę
At MiniLabsters we want to show kids how much fun learning can be, with interactive and educational toys!🔬🌏
Dane kontaktowe
Stany Zjednoczone
- info@minilabsters.com
- minilabsters.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very friendly and helpful
I haven't recieved my order yet, but I made a mistake and ordered 2 instead of 1. They fixed my mistake immediately. Refunded half of the order and seem very friendly. I'll update my review after receiving the mini scope.
Emailed about shipping to Canada,and i…
Emailed about shipping to Canada,and i received a quick reply to my question.
Great customer service
Great customer service, polite and quick to reply!
My purchase was marked as delivered but…
My purchase was marked as delivered but never showed up. I emailed customer service and they got right back to me. They sent a completely new order free of charge, I’ll let you know if it arrives.
Awesome Customer Service Support
My ordered said it was delivered, but I never actually received it. I emailed their customer service, and Marc was super helpful! He immediately sent me a new order. The customer service was quick, very kind and polite, and super helpful. I am so so excited to get the package! I just know my kids are going to love it!
SERVICE APPRECIATED
I accidentally ordered more MiniLabsters than I needed. It was charged immediately to my credit card HOWEVER I reached out to the Company and they were fantastic with their help in resolving my issue. Thank you your service was great!!
Great Customer Service
There was an error in my purchase, in fact I accidentally bought an extra item but I only realized this error when completing the transaction. So I wrote an email to the information team and in just a few hours I had already received a refund and the whole problem was solved. A truly effective team! Special thanks to Marc!
Excellent Customer Service
Excellent Customer Service; very quick with helping me with my query. Looking forward to receiving the mini microscope, my son is going to love looking for critters in the garden!
Such a great product and the best customer service
A really brilliant product and when I needed assistance from customer service - the response was swift and was resolved immediately. Would definitely recommend this company
Very fast and kind service
Very fast and kind service when there was a problem with the order. This was my first but definately not last time ordering from them!
These mini scopes are perfect
Great communications and service
I love the products this company has. Really great quality! Several family members have purchased the mini microscope and we have trouble getting it off the adults to let the kids use it .
I had a slight mishap with my order ( my fault ) so emailed them and got a quick reply with a great solution. Really good comms and nice people to work with
Great customer service
Great customer service. After placing my order I realized I used an incorrect shipping address so I reached out via email to customer service about changing
the shipping address. Their customer service replied to my email within minutes, confirmed with me the corrected shipping address. It certainly gave me confidence in doing e-commerce with this company.
10/10
Customer support was extremely helpful, and responded in a very timely manner
Great customer service
The customer service was very helpful
I needed corrections in my shipping information and these were made quickly, accompanied by such nice communication.
This is so much fun
This is so much fun! It does work best when looking at specimens under a piece of glass. So definitely get the slides if you don't already have something similar.
The kids enjoyed the most!
It’s so cool to be able to see details of living things through the microscope.
Refund
I ordered and then realised that my grandson was getting the microscope from his other grandparents so I emailed before it was sent out. Francis responded immediately and refund made without any hassles. Such an ex company to deal with and hope I can purchase again soon. Thanks Frances you’re a gem :)
Great and prompt
Purchased two mini microscopes and then clicked a button and it automatically charged me for more. Which wasn't great however when I got in touch the response and refund was immediate, which is rare in the days of the customer service cogs.
Totally understand that mistakes happen but it's how organisations respond to it.
Service was fantastic.
Customer service was excellent
Customer service was excellent! They helped me get the correct order (I ordered wrong)!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








