I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Generally happy with order and will be using agai. Product was good and price were competitive. Only gripe was lead time, which was meant to be up to five working days, but was nearer ten.
Reakcja na opinię
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Zobacz więcej
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Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z drewnem
- Dostawca materiałów budowlanych
- Drewno opałowe
- Sklep z materiałami architektury krajobrazu
- Materiały drewnopochodne
- Materiały drewniane
O Mill Timber Direct
Napisane przez firmę
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Dane kontaktowe
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Zjednoczone Królestwo
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4,7
Doskonała
521 recenzji
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Completely hassle free experience
Completely hassle free experience, everything I needed and at a competitive price and a great delivery service, thanks.
27 lutego 2026
Odpowiedź od Mill Timber Direct
Hello Christina. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Kind regards, Mill Timber Direct.
Good service throughout
Good website, materials as described, first class delivery with really helpful driver.
16 lutego 2026
Odpowiedź od Mill Timber Direct
Thank you very much for sharing your review of our service, Chris. We hope to see you back on the site soon. All the best, Mill Timber Direct
Timely delivery
25 stycznia 2026
Odpowiedź od Mill Timber Direct
Hi Andrew. Thank you for taking the time to leave us a review. Kind Regards, Mill Timber Direct.
Good products and price
I am very happy with the trellis and posts that I ordered and I think it was a very good price. A big thank you to the young man who delivered my order who was kind and very helpful. I will certainly recommend Mill Timber.
31 stycznia 2026
Odpowiedź od Mill Timber Direct
Hi Mary, thank you for your 5 star review. Glad you were happy with our prices and the service provided. Hope to see you again soon. Best Regards, Mill Timber Direct.
Amazing service
My order sent really quickly. The driver they used also was amazing as I was at the back garden and didn't hear him, so he called me and was kind to help me put the wood where I needed to be.
3 lutego 2026
Odpowiedź od Mill Timber Direct
Hi Kiki. Thank you for leaving such a lovely review. Glad you were happy with the service provided and we hope to see you again soon. All the best, Mill Timber Direct.
Timber soaked in water and covered in black mould
Bought 2 floor joists which was supposed to be dried . The timber was supplied was bowed , soaked in water and covered in black mould . Had to buy more wood from another supplier
27 stycznia 2026
Odpowiedź od Mill Timber Direct
Hi Ion, we do apologise that the timbers you purchased were too wet to use. All of our treated timbers are kept in the yard and would be wet due to the relentless rain we have had recently. Please note Mon Timber Newport does stock a range of untreated C24 timbers which are kept inside for internal use only. We apologise for any inconvenience this may have caused. Best Regards, Mill Timber Direct.
Great products
Repeat customer, consistently good Quality timber and friendly delivery
6 stycznia 2026
Odpowiedź od Mill Timber Direct
Hello Chris. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Mill Timber Direct
Excellent quality
Excellent quality, very helpful delivery driver. Will be using Mill Timber as a default going forward.
25 stycznia 2026
Odpowiedź od Mill Timber Direct
Hi Ian. Thank you for your positive feedback, and we hope to see you again soon. Kind Regards Mill Timber Direct
No quibble replacement
One of the two items was delivered slightly damaged. No quibbles. Returned on the truck and a replacement/repaired item delivered a few days later.
13 stycznia 2026
Odpowiedź od Mill Timber Direct
Hi Neal. Again, we apologise that some of your items arrived damaged. Thank you for your review and we hope to see you again soon! Best regards, Mill Timber Direct
Delivery experience brilliant
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, and placed it exactly where it was wanted. This item was described as flat packed, however it was fully built. They both are a credit to Mill Timber Direct. Thankyou a very satisfied customer, and will not hesitate to order again in the future.
10 stycznia 2026
Odpowiedź od Mill Timber Direct
Hi Roger, thank you for leaving such positive feedback! It really is fantastic to hear and I will pass your comments on to Peter and Anthony in our Crumlin branch. Hope to see you again soon. Kind Regards, Mill Timber Direct.
Odpowiedź od Mill Timber Direct
Thank you very much for sharing your review of our service, Adam. We hope to see you back on the site soon. All the best, Mill Timber Direct
Friendly and helpful staff
Friendly and helpful staff, offered an option of alternative product to the one I ordered because of time scale,
12 grudnia 2025
Odpowiedź od Mill Timber Direct
Hello Paul. Thank you for sharing your good experience with us. All the best, and hope to see you on the next order. Mill Timber Direct
Easy experience
Easy experience. Gentleman who dropped the stuff off was helpful and friendly.
28 grudnia 2025
Odpowiedź od Mill Timber Direct
Hi Andrew. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Great value and quick delivery
6 grudnia 2025
Odpowiedź od Mill Timber Direct
Thank you for taking the time to review us Daniel, that is good to hear. We hope to see you again soon! Have a great day, Mill Timber Direct.
Batten
First time at mill timber will use again thanks tipping down and one worker came out to help me
26 listopada 2025
Odpowiedź od Mill Timber Direct
Hi Jason. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Great products and best prices ,easy to…
Great products and best prices ,easy to order for click and collect and staff excellent
27 listopada 2025
Odpowiedź od Mill Timber Direct
Thank you for your positive feedback, and we hope to see you again soon. Kind Regards Mill Timber Direct
Very reasonable prices/delivery
Very reasonable prices/delivery. Friendly guys at Cardiff
24 listopada 2025
Odpowiedź od Mill Timber Direct
Hi Calvin. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Odpowiedź od Mill Timber Direct
That's good to hear Geraint, thank you. Enjoy your day, Mill Timber Direct
Helpful, straightforward and friendly.
The ordering process was quite straight forward for someone who hasn't ordered timber before. Very helpfully, they called me before confirming my online order to go through what I would need and suggest changes.
The delivery was on time and both the driver and Steve at the depot we're really helpful and friendly.
24 listopada 2025
Opinia niezależna
Odpowiedź od Mill Timber Direct
Thank you for taking the time to leave your review; you were served by our Mon Timber Cardiff branch and I'll pass on your great feedback. Best Regards, Mill Timber Direct
Odpowiedź od Mill Timber Direct
Thank you for taking the time to review us Gareth, it's much appreciated.
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