I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Generally happy with order and will be using agai. Product was good and price were competitive. Only gripe was lead time, which was meant to be up to five working days, but was nearer ten.
Reakcja na opinię
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Zobacz więcej
Reakcja na opinię
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z drewnem
- Dostawca materiałów budowlanych
- Drewno opałowe
- Sklep z materiałami architektury krajobrazu
- Materiały drewnopochodne
- Materiały drewniane
O Mill Timber Direct
Napisane przez firmę
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Dane kontaktowe
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Zjednoczone Królestwo
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
4,7
Doskonała
521 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Mill Timber Direct
Thank you for your positive feedback, and we hope to see you again soon. Kind Regards Mill Timber Direct
Excellent Experience
Items were the best price I could find, ready to collect really quickly, and staff on site were very helpful. Excellent experience overall.
30 kwietnia 2026
Odpowiedź od Mill Timber Direct
Hi Josh. Thank you for leaving a 5-star review! Glad you were happy with our pricing and the service provided. All the best, Mill Timber Direct
Easy to order and great service
Easy to order and great service, no complications no fuss
28 kwietnia 2026
Odpowiedź od Mill Timber Direct
That's good to hear Mike, thank you. Enjoy your day, Mill Timber Direct
Exceptional service
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and the delivery driver brought all of the timber into my garden for me because there was no way I was lifting it myself! Incredible quality too for the price. Will definitely be using again.
24 kwietnia 2026
Odpowiedź od Mill Timber Direct
Hi Emily. Thank you so much for leaving such a positive review. We will pass your comments onto Laurie and the rest of Mon Timber Newport. Glad you were also happy with the quality of the timber and we hope to see you again soon. Best Regards, Mill Timber Direct
Order arrived when advised
Order arrived when advised
Driver was cheerful, helpfully and off loaded efficiently
24 kwietnia 2026
Odpowiedź od Mill Timber Direct
Hi Robert. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Phoned up for latest on order on to…
Phoned up for latest on order on to find order had been ready yesterday, it would be nice to receive an update
9 kwietnia 2026
Odpowiedź od Mill Timber Direct
Hi Brian, thank you for taking the time to leave us a review. We do apologise that you were not contacted when your order was ready to collect. We hope you will consider raising another order with us again in the future. Apologies, Mill Timber Direct.
Odpowiedź od Mill Timber Direct
Thank you very much for sharing your review of our service, Alan. We hope to see you back on the site soon. All the best, Mill Timber Direct
Brilliant delivery service
Brilliant delivery service. Prompt and professional. The delivery driver was super helpful.
17 kwietnia 2026
Odpowiedź od Mill Timber Direct
Thank you for the great feedback and we hope to see you again soon! Best Regards, Mill Timber Direct
Timely delivery and quality product!
14 kwietnia 2026
Odpowiedź od Mill Timber Direct
Hi Steve. Thank you for taking the time to leave us a 5 star review. All the best, Mill Timber Direct
Great Service...
Easy to order, great service, reasonably priced, arrived as confirmed, driver friendly and helpful in putting timber where I needed it, will be back for more shortly :-)
9 kwietnia 2026
Odpowiedź od Mill Timber Direct
Thank you very much for sharing the review of your experience, Conner. See you again soon! All the best, Mill Timber Direct
Odpowiedź od Mill Timber Direct
Hi Stuart, thank you for your 5 star review. Glad you were happy with our prices and the service provided. Hope to see you again soon. Best Regards, Mill Timber Direct.
Odpowiedź od Mill Timber Direct
Hi Lynne, thank you for leaving us a 5-star review. All the best, Mill Timber Direct
Odpowiedź od Mill Timber Direct
That's fantastic to hear, thank you for taking the time to provide feedback. Have a great day! Kind Regards, Mill Timber Direct.
Odpowiedź od Mill Timber Direct
Thank you very much for sharing your review of our website and service, Lee. We hope to see you back on the site soon. All the best, Mill Timber Direct
Brilliant timber merchants not far from…
Brilliant timber merchants not far from my house and reasonably priced
27 września 2025
Odpowiedź od Mill Timber Direct
Hi Gavin. Thanks for leaving a review. Pop into the branch and have a coffee on us sometime! Best Regards, Mill Timber Direct
Odpowiedź od Mill Timber Direct
Hi Nick. Thank you for your 5-star review! Hope to see you again soon. Kind Regards, Mill Timber Direct
Good service
16 marca 2026
Odpowiedź od Mill Timber Direct
Thank you for taking the time to leave a review Steve, it's much appreciated.
Provide a good customer experience
I placed my order online but the delivery I was given was later than I expected. I phoned the Cardiff depot and I spoke with Tom who was very friendly, explaining that one item of the order needed to be transported from another depot leading to thedelay. However, he was very reassuring and managed to provide an earlier delivery. The delivery driver was really helpful making the delivery stress free. A great company to deal with providing a very efficent and pleasant experience
25 marca 2026
Odpowiedź od Mill Timber Direct
Hi Terry, thank you for leaving us a 5-star review! Glad you were happy with your order and we apologise for any delays caused by stock availability. Hope to see you again soon. Best Regards, Mill Timber Direct.
Top Quality
Timber arrived a day earlier fine by me
Delivery guy placed it exactly here I wanted
Very Good quality timber best price on the internet I could find so well happy
23 lutego 2026
Odpowiedź od Mill Timber Direct
Thank you for taking the time to review us Mark, that is good to hear. We hope to see you again soon! Have a great day, Mill Timber Direct.
Odpowiedź od Mill Timber Direct
Hi Bernard. Glad you were happy with the quality of our gates. Thank you for taking the time to leave us a review and we hope to see you again soon. Best regards, Mill Timber Direct.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.