I love the service - fast and efficient. The only thing i'd say needs improving is the website. I find it a bit confusing and always gets something wrong.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I've been using Metro Imaging for years, mostly for online self-service printing. I'm glad to report that nothing has changed post the merger/move. I still receive exactly what I expect to see, with a... Zobacz więcej
Unable to rate you because First class mail has not delivered after five working days. When do you think package will arrive? I am still unable to rate on this occasion (Royal Mail being an unwilli... Zobacz więcej
Reakcja na opinię
We required several prints to complete the finishing touches to our pub and hotel here in London. We are delighted with the quality of the product. The pictures look amazing and really help lift the a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
40 years in the photographic industry has taught us that every person who works here is as important as our clients. Our aim is for a flexible workforce with multi-skilled and cross-trained people so that our level of expertise is second to none. We enjoy working in a friendly atmosphere and we want you to feel welcome too. Walk through our doors and you’ll find us a very approachable enthusiastic sort, just take a look at our staff profiles for a sneak peek into who we are and our backgrounds. We know a lot about photography and we take the time to understand your needs and tailor our service to best suit you. This personal approach, means that whatever you throw at us we are confident we can exceed your expectations. Don’t just take our word for it, drop in or give us a call and we’ll be happy to show you what Metro can do.
Dane kontaktowe
32 Great Sutton Street, EC1V 0NB, London, Zjednoczone Królestwo
- 0207 865 0000
- enquires@metroimaging.co.uk
- metroimaging.co.uk
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
An absolute 5-star experience
An absolute 5-star experience! Ordered two prints at midnight and received a call at 9 AM from the person printing them to discuss a slight defect in one of the photos, something I hadn’t even noticed. Really friendly and attentive service. Most impressively, my prints were delivered that same afternoon, less than 15 hours after ordering. Outstanding quality and top-notch service, highly recommended!
20 marca 2025
Odpowiedź od Metro Imaging
Thank you so much for the great review and hope we can be of service again soon.
Odpowiedź od Metro Imaging
Thank you for the positive review, it is very much appreciated.
A real person on the end of the phone…
A real person on the end of the phone straight away. Easy to use website and very clear descriptions of the products and services available. My go to lab for over 30 years.
17 marca 2025
Odpowiedź od Metro Imaging
Thank you so much for the positive feedback, it is very much appreciated.
Brilliant
Good prices, great product, quick service, easy to navigate website for self service. I keep coming back.
12 marca 2025
Odpowiedź od Metro Imaging
Thank you for the very positive review and hope we can be of service again soon.
Amazing service!
10 marca 2025
Odpowiedź od Metro Imaging
Thank you for the five star review and positive feedback, it is very much appreciated.
Very happy with service
Very happy with service. Quick and helpful responses to questions and lovely print produced promptly.
21 lutego 2025
Odpowiedź od Metro Imaging
Thank you for the positive feedback, which helps with our service development
Excellent service
27 lutego 2025
Odpowiedź od Metro Imaging
Thank you for the positive feedback, it is very much appreciated.
Odpowiedź od Metro Imaging
Manmy thanks for the positive review and let us know if we can be of service in the future.
Odpowiedź od Metro Imaging
Many thanks for the five star review, it is very much appreciated.
Superb print quality
Print quality is superb and quick turnaround times too. Even when a print was damaged in the post by DHL, Metro were rapid to re-print this and have it dispatched via a different courier. 5-stars.
27 stycznia 2025
Odpowiedź od Metro Imaging
Thank you for the generous feedback, it is very much appreciated.
Odpowiedź od Metro Imaging
Many thanks for the positive review, it is very much appreciated and hope we can be of service again son.
Metro have the highest standards
Metro have the highest standards. That's why I choose them. All good.
7 lutego 2025
Odpowiedź od Metro Imaging
Thank you for the generous feedback and five stars, it is very much appreciated.
Odpowiedź od Metro Imaging
Thank you so much for the positive review, it brightened our dull February day!
Odpowiedź od Metro Imaging
Thank you for the five-star review regarding our services, it is very much appreciated.
Excellent self service system
Excellent self service system. Super efficient service with good tracking. Quality production and processing at a fair price.
9 stycznia 2025
Odpowiedź od Metro Imaging
Thank you for the five-star review and positive feedback regarding our online services, we hope we can be of service again soon.
Beautiful reproduction
The copy came within a day of order, a beautiful reproduction.
23 stycznia 2025
Odpowiedź od Metro Imaging
Thank you for the positive feedback and I hope we can be of service again soon.
Fantastic print and service
I recently ordered a large print using the premium service. Communication was excellent and the team dealt with my various queries, with feedback from the printer, and I appreciated receiving the altered final print file back for future reprints, as well as hard copies of both unaltered and tweaked prints. The prints were packaged securely and delivered quickly and I am absolutely thrilled with the result. I will definitely use metroprint again.
24 stycznia 2025
Opinia niezależna
Odpowiedź od Metro Imaging
Hello, thank you so much for the fantastic review, we work hard to ensure our clients receive the best quality and hope we can be of service again soon.
Be encouraged
Easy to use website. Delivered when promised and very good quality prints!
18 stycznia 2025
Odpowiedź od Metro Imaging
Many thanks for the positive review, it is very much appreciated and we hope we can be of service in the future.
Excellent lab would recommend them
I found the website a bit of a pain but it might have just been me. The guys in the lab were all fabulous very very helpful and patient. Martin was great - thank you all. I needed a reprint and they were super nice about that and did it quickly
13 stycznia 2025
Odpowiedź od Metro Imaging
Thank you for the five stars; your feedback is important to our staff, and your positive experience means a lot to us as a team.
Expensive but great quality
NEGATIVES: Service was a little slow and the pricing was definitely top end of market.
POSITIVES: Quality of print was excellent
26 grudnia 2024
Odpowiedź od Metro Imaging
Thank you for the feedback it is very much appreciated; we try to provide a competitively priced product at the highest quality.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.