METALSHOP Recenzje 

263
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Clothing is decent but as of August 2025 there's massive duty fees on imports. If you live outside of Europe BEWARE. I paid $120 for clothing, $33 to ship it, then DHL demanded an additional $45 once... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

I’ve ordered a few pairs of boots over the past few months. They’re exactly as described and shipped very quickly. They are very reliable in terms of shipping, that’s for sure. They have that proces... Zobacz więcej

Oceniono na 5 z 5

Wonderful customer service(at first my payment wouldn’t go through and I needed help haha), quicker than expected shipping especially over seas, and the product is perfect!!! This was the only place I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I don’t typically leave reviews but wow! It came on the day they said it would, in the most pristine quality and packaged together very nicely. No dumb Amazon boxes or something unsafe, just wrapped v... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep muzyczny
  2. Sklep odzieżowy
  3. Sklep z dodatkami
  4. Sklep z odzieżą męską
  5. Sklep z odzieżą damską

Napisane przez firmę

From the day we learned how to walk, we've attended metal gigs, concerts and festivals. For more than 15 years we sell official bands merchandise and since then we've pleased thousands and thousands of our customers. We choose the best products every day not only for our racks but especially for your wardrobes. We aspire not just to sell metal merchandise but to set borders for the metal trends as well. Welcome to METALSHOP.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

263 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(263)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

They mislead their consumers by not…

They mislead their consumers by not advertising that their selections are not entirely domestic. I ordered my dad some ACDC and Alice Cooper merch for Christmas on December 3rd. Their shipping clearly states USA - PostNL, USA - FedEx and USA - DHL Express. These selections ranged from 15$-46$. Had I known that PostNL was an international shipping carrier, I would have never ordered this nor from this company had they not advertised recommendations for the holiday schedule. Customer service just copy and pasted policy at me that I was not entitled to a complaint on my order and I could ask for a refund only after the fact if I never received the order. Love not having a Christmas gift for my dad and it is December 24th and the post office website has my order still traveling through New Jersey.

I will never order from them again. Shipping policy and selection is ludacris.

24 grudnia 2022
Opinia niezależna
Logo METALSHOP

Odpowiedź od METALSHOP

Hello Lindsay! We understand your concern and we apologize for the inconvenience this has brought you. We are located in Czech Republic, Europe, but all our products are eligible for delivery all over the world through several partner couriers. Once the order has been dispatched, it is impossible to cancel it because it is no longer in our possession. However, we will always be glad to assist you for any concern :)

Oceniono na 1 z 5

Crooks

I placed my order and the transaction showed up in my bank. The next day I received an email that my order was cancelled. I payed them and they kept my money. My bank Is handling the situation and gave my money back. Now my bank will be going after Metalshop to get their money back. Metalshop never asked me for the order number that was attached to the transaction that was showing in my bank. They did not really try to locate my order on there end at. Unprofessional company and I hope they get shut down.

28 listopada 2022
Opinia niezależna
Logo METALSHOP

Odpowiedź od METALSHOP

Hello Corey! We really apologize for the inconvenience brought by this situation. Our system automatically cancels an unpaid order after a few days. An unpaid order means that the payment did not go through to us. Most of the time, transactions are refused or not authorized. However, you can always send us a message and we will do our best to solve your concern.

Oceniono na 5 z 5

Great communication fast shipping

Great communication. Timely shipping and great item I could not get when I went to psycho fest in Vegas . Only place I found it was your site . Definitely will be checking on other items in the future. Awesome 😎🤘🍻

12 grudnia 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hi Al! We're glad to know that you liked our products and you had a good experience with us! :)

Oceniono na 5 z 5

Excellent service

Excellent service. Ordered shoes. Came on time. The shoes are perfect. My daughter is going to be so surprised!

30 listopada 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hello Henry! We're so happy you are satisfied with our products, we hope your daughter loved it! :)

Oceniono na 5 z 5

Recent Orders

for being shipprd from Europe,my order was surprisingly shipped very quickly.

10 grudnia 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hi Mike! Glad to know it arrived safely to you!

Oceniono na 3 z 5

I can't give you a review yet

I can't really provide you with a review, I have not received my order. It has been since 11/9/22 since I have received an update on my order's arrival????

21 listopada 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hi Ron! We apologize for what seemed like a late delivery. Rest assured, we always do our best to reach out to the couriers in cases like this.

Oceniono na 5 z 5

Well received

The shirts were the right size that I ordered and well packaged thank you

14 listopada 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hi Will! We're glad you have the right size of shirt, and that it arrived safely! :)

Oceniono na 5 z 5

Great coat!!!

The shipping was fast and the coat is perfect for winter, extremely warm and perfect size!!!

8 listopada 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hi Amber! We're glad you found the product perfect. Thank you for your support! :)

Oceniono na 4 z 5

Shipping took a little while but was…

Shipping took a little while but was unaware it was coming from Czech Republic/Europe.....
Otherwise totally happy with my Order.....
Finally got my Metallica Long Sleeve.....
Definitely recommend 🤘

11 listopada 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hello! We apologize as the shipping took a while. This is because all our products are from Europe, rest assured we are doing our best in making sure we deliver it to you in the best condition :) We're glad you are happy with your purchase!

Oceniono na 5 z 5

The boots arrived quickly

The boots arrived quickly! They were of good quality and a reasonable price.

1 listopada 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hello! We're glad you like the boots! Thanks for leaving us a review :)

Oceniono na 5 z 5

Best Online Shop for Music Scene Clothing and the Entire Experience with Purchases

Every Order I have placed with your online store has been done exceptionally and with accuracy and great care for every order!

I have been pleased with how everything works in the ordering system and the layout when browsing and completing the orders, and every product I've received has arrived Internationally to the USA in perfect shape, exactly as described and pictured online. The level of attention to ensuring accurate information for sizing for each product and availability on the website is excellent compared to many other online web stores.

The variety of different brands you guys offer and the wide selection makes ordering from your website as the "go-to" place to be one of the best shops I've found compared to many others, and I intend on placing many more orders in the future!

8 listopada 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Thank you so much for leaving a review! We are glad that you are satisfied with our products and service! :)

Oceniono na 5 z 5

Good shoes good price

Nice shoes at a fair price. Sizing was true. Little darker than the pic but very happy otherwise.

11 października 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hi! We're glad to know that you are happy with the product!

Oceniono na 5 z 5

Great seller!

11 października 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hi! Thanks for the kind words! We are always doing our best to provide a good service and products :)

Oceniono na 3 z 5

Good prices, cool merch, but sizes run small

Good prices, great selection of shirts and merch, and fast shipping with tracking. However, the two Mercyful Fate shirts that I bought size XXL really are XL. They're smaller than XXL's I've bought before, including in Europe. Too small to wear comfortably.

9 września 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hello! We are sorry for this inconvenience on your end. We have a size chart on our product's description to help our customers determine what size fits them. If you have any questions regarding this, you can also send us a message anytime :)

Oceniono na 5 z 5

Very satisfied with my experience!

Very satisfied with my experience!! Fast delivery sooner than expected! I ordered the wrong size and they were very helpful with the return, haven’t completed the return yet but my indication is it’s going to be fine!! I will order the right size from them again!!

3 października 2022
Logo METALSHOP

Odpowiedź od METALSHOP

Hi Marvin! We're happy that you're satisfied in your experience with us. We are always glad to assist you :)

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