I have been a faithful Stott Pilates instructor for decades. Having done all of my education in English, and now living and teaching in Quebec, I was looking for translations for the names of exercice... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great reformer SPX at home elevated....The rollers however seem to be slowly disintigrating causing me to clean debris of the rails everyday. I would like to find out the cause... they must be aware o... Zobacz więcej
Reakcja na opinię
My products were shipped as requested, with a delayed delivery due to travel. Appreciated that. I am wanting to attend an in-class CEC workshop for V2 Max Professional reformer. It's been hard to ge... Zobacz więcej
Reakcja na opinię
I had the pleasure of working with Akash Patel (Sales Manager for Eastern USA) when I ordered my SPX Max Reformer bundle with Vertical Frame. He made it so easy and smooth. I have taken reformer class... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Merrithew® is the industry leader in mindful movement. Driven by the latest research, we’ve been innovating our fitness equipment and education for the past 30 years to deliver safe, effective and premium solutions to our partners so they can bring the benefits of mindful movement to people around the world. Merrithew education and equipment are sought-after by clients across industries the world over, from fitness and wellness to rehab, health care, hospitality and more. Merrithew has trained more than 65,000 partners worldwide in mind-body movement. Our premium Pilates program, STOTT PILATES®, is one of the most sought-after training modalities in the industry. Merrithew has dedicated more than 30 years to building, crafting and perfecting high-quality exercise equipment for professional and personal use. Using the highest quality materials and finest manufacturing processes in the industry, our equipment is versatile, durable and built to last, and is used by fitness and health care professionals around the world. Our care and craftsmanship are evident in every detail.
Leaders in Mindful Movement™
Napisane przez firmę
- Quality Pilates equipment and world-class education
- Merrithew education and equipment are sought-after by clients across industries the world over, from fitness and wellness to rehab, health care, hospitality and more.
Dane kontaktowe
500-2200 Yonge Street , M4S2C6, Toronto, Kanada
- 1-800-910-0001
- marketing@merrithew.com
- merrithew.com
4,3
Doskonała
790 recenzji
Odpowiada na 84% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Prompt service and excellent products
1 października 2025
Odpowiedź od Merrithew®
Thank you for the 5 star review Lynn!
Love my V2 Max Reformer
Love my V2 Max Reformer! I was lucky to find a studio that teaches reformer classes at all levels. Would highly recommend this for anyone, but especially for those of us who are retired and wanting to make sure we are doing all we can to stay healthy
21 stycznia 2025
Odpowiedź od Merrithew®
Thanks so much for the 5 star review Karen. We are so happy you are enjoying your new reformer.
My experience was wonderful
My experience was wonderful, as professionalism was given from start to finish.
Many Thanks,
Susan Dierksen
1 października 2025
Odpowiedź od Merrithew®
Thank you for the 5 star review Susan!
I can't say enough good things about…
I can't say enough good things about Merrithew. My reformer is the best. I trust them with everything that I have bought. Always good quality, packaged well, instructions are there. The salesperson I spoke to was very helpful and really a nice person. Delivery people were amazing and explained to me everything I needed to know. I would not go anywhere else.
9 maja 2025
Odpowiedź od Merrithew®
Thank you for the 5 star review Maria. Ken is a definite asset to the Merrithew team.
The slowest delivery ever, bad comms
The slowest delivery ever. We ordered and paid upfront on 1st March, delivery late July! No updates until we started complaining every few weeks. It seems they have expanded quickly without hiring enough staff/systems to deal with the logistics.
We are fully-equipped with Stott equipment, so we wanted a matching additional Reformer/Tower, otherwise we would have cancelled the order and gone elsewhere. Even now, Oct 1st, still waiting for a hand full of springs and other spare parts, chasing weekly...
1 października 2025
Odpowiedź od Merrithew®
Thank you Pier for taking the time to voice your concerns with your recent order. We are constantly working to improve our customer experience and are disappointed we did not meet your expectations. We hope you give us the opportunity to do a much better job in the future.
After placing order
After placing order - 1
Week went by & my order had not shipped. No communication from Merrithew.
I called to find out where my order was. Was not given any
Explanation as to why order had not shipped! Order was shipped out the flwg day. I requested to have the shipping charges refunded & nothing has been refunded…
I could have ordered these on Amazon - free shipping with next day delivery!!
10 września 2025
Odpowiedź od Merrithew®
Hello Laurie,
Thank you for your review. A member of our retail team will follow up via email with you as soon as possible.
Thank you for your support!!
Thank you for your support!!!
Now my education can begin :)))
11 września 2025
Odpowiedź od Merrithew®
Best of luck in your Education journey!!
Excellent qualité et service hors pair!
5 września 2025
Odpowiedź od Merrithew®
Merci pour cet excellent avis, Lyne. Nous apprécions sincèrement que vous partagiez votre expérience avec les autres membres de la communauté Merrithew.
Issues with delivery of items
We ordered some equipment on 7/28/25, but never received them after the 6-12 business day turnaround. We tried to follow-up with Kimberly Masih on 8/22/25 to get an update and then had to follow-up again on 9/2/25 at the sales email address before we heard back from anyone. We understand that there were issues with the UPS systems, but to not getting any type of update for over a month was a little upsetting.
4 września 2025
Odpowiedź od Merrithew®
Hello Bo,
Thank you for the review. Our sincere apologies for the delay with your shipments. Unfortunately due to the current border challenges many shipments have been delayed. We appreciate your confirmation that the stoppers have been received and your patience while we work with UPS to resolve this issue.
Quality material and prompt delivery.
26 sierpnia 2025
Odpowiedź od Merrithew®
Thank you for the 5 star review Anne!
Odpowiedź od Merrithew®
Hi Dayna, Thank you for the positive review and 5-star rating!
Instruction
I love my reformer. Just wish I had more beginner videos. They to a video to go with the reformer when you purchase it.
28 sierpnia 2025
Odpowiedź od Merrithew®
Thank you for the 5-star rating and positive review Anna! We are excited about the company’s investment in new digital technology and the creation of new digital workout content. Stay tuned, as we will be sharing more details soon.
Akash Patel is great
16 sierpnia 2025
Odpowiedź od Merrithew®
Thank you for the 5 star review Siobhan! We definitely agree that Akash is great and a definite asset to our team. If we may be of additional assistance, please do not hesitate to let us know.
Very friendly service and true caring…
Very friendly service and true caring about my satisfaction of my order. Thank you!!
21 sierpnia 2025
Odpowiedź od Merrithew®
Thank you for the 5-star rating and positive review Jennifer!
Item was delivered in good condition…
Item was delivered in good condition and the delivery was ontime.
14 sierpnia 2025
Odpowiedź od Merrithew®
Hi Patricia, Thank you for the 5-star rating and sharing your feedback!
Odpowiedź od Merrithew®
Thank you for the 5 star review. We are so glad everything went so smoothly. If we may be of additional assistance, please do not hesitate to let us know.
great customer service
great customer service. Patty Purcell helped me place my order and was very helpful, patient, and informative. She was great. Thank you Patty!
29 lipca 2025
Odpowiedź od Merrithew®
Thank you Debra for the awesome rating and taking the time to share your positive feedback about your experience and our colleague Patti; who we think is great too!
I had a wonderful experience shopping…
I had a wonderful experience shopping for my reformer. I dealt with Ken, who was most helpful. I’m a beginner so his expertise in helping me choose the right piece of equipment was very helpful.
23 lipca 2025
Odpowiedź od Merrithew®
Thank you for the great review Shelley. Ken is a definite asset to our team and to our customers as well. If we may be of additional assistance, please do not hesitate to reach out.
On second use the non-latex flex-band…
On second use the non-latex flex-band regular strength that I purchase from Merrithew snapped.
18 czerwca 2025
Odpowiedź od Merrithew®
Hi Peter, Thank you for sharing your feedback with us. We are sorry to hear that you had an issue with the Non-Latex Flex-Band. We have been informed that a member of our Customer Service team has already reached out to you and arranged a replacement. Please don't hesitate to reach out if we can be of any additional assistance at 1-800-910-0001 ext. 250 or via email at retail@merrithew.com.
Akash was excellent- he was…
Akash was excellent- he was knowledgeable about the product and always available to answer my questions.
16 lipca 2025
Odpowiedź od Merrithew®
Thank you for the 5 star review Victor. Akash is definitely a true asset to our team. Please do not hesitate to reach out should you require any assistance.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.