MERLYN Recenzje 

We reached out to Merlyn directly after the door seal of our 8 Series offset quadrant shower had split and needed a replacement.
We were delighted to receive a swift response from Paul, Technical Customer Support, confirming the exact items and offering replacements free of charge. This re-enforces our trust in Merlyn products.

Prompt and effective customer service (thankyou Andrew) when we needed it
Merlyn shower door, quality equipment is a great addition to our bathrom

We have two Merlyn Shower installations one is a Merlyn 10 Sliding Door and the other a pivot door Merlyn 8. Following heavy use the Merlyn 10 has developed corrosion due to our very hard water.
I ordered various replacement parts and Merlyn have generously offered to supply the parts FOC - what brilliant service. If you are looking to install a shower enclosure I would certainly recommend Merlyn.

Excellent spare parts service and the product knowledge was invaluable. Thanks again for all the information and assistance.

Excellent customer service and aftersales 100% an easy recommend

Amazing customer service provided by Patrick B - thanks so much.

Great products and excellent customer service. This is how all companies should operate.

Patrick was extremely prompt and helpful. Great service! 😊

we ordered a replacement bottom door seal with
Andrew on Wednesday and he promised to send it
direct to our customers - they rang - over the moon - on Friday to say it had arrived and how impressed they
were with the service

Excellent after care customer service after we experienced leaking from the shower. Patrick was tremendously helpful and sympathetic sending Derek an expert fitter to replace our door. Problem sorted!
I will definitely use Merlyn again when I replace my other bathroom.

The after sales service from Merlyn is always first class. They will always look after their customers.

So impressed with this company. Bought a shower cubicle about 10 years ago and the 2 upright seals had recently split along with the bottom door seal. Contacted them and enquired about purchasing replacements. They sent replacements free of charge which was very generous and unexpected. I recieved the replacement parts 3 days after my initial enquiry. First class service and would definitely recommend them

Just wanted to say how great their customer service is. Andrew Gaffne was amazing in helping with after care. He’s a credit to the company, delivering the customer service you expect from a company, but never seem to get these days.

Thank you Bill for your fantastic customer service. I’d misplaced a small part of my shower door almost two years ago but Bill kindly arranged for a replacement to be sent out free of charge as a goodwill gesture. I really appreciate it. Great quality products too.

We required some information on a shower door screen we have and within 24 hours the Technical/Service department delivered . Quite stunned that in this day and age we still have great companies with quality product and professional staff .
Well done Merlyn
Regards
Andrew

What a great company. I happened to have saved my quote from 2022. I googled Merlyn and found they were based in Ireland. A quick phone call asked me to send pictures of my damaged bathroom seal. A confirmation email came back quickly stating they would send me out a new seal as a gesture of goodwill. Thank you Patrick!

Rated 5 out of 5 stars
We bought a Merlyn series 6 shower enclosure about 12 years ago, spoke to Patrick Brennan at Merlyn about some corrosion on the lower rail, although he suggested it could be down to my cleaning , he organised a brand new replacement unit What a service, Great to deal with a company that stands fully behind its lifetime warranty, the whole process was 50 minutes of emails and pics.
Definitely recommend Merlyn.

Great quality product. After sales advice and service is absolutely brilliant. Such a rarity to get such professional advice and speedy help these days. If only other companies were as helpful!