I contactwd Merlyn regarding looking for a replacement door seal for our Vivid Boost 800 pivot door. I was contacted by a Patrick who was vey helpful and quick in his reponces. We now have a replaceme... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently purchased and fitted 900mm frameless enclosure. I had problems with two of the seals, one was due to my clumsiness fitting it. The second arrived kinked out of the box. I rang Merlyn and... Zobacz więcej
Patrick was really swift in replying to my email regarding an urgent replacement for a bathroom sliding door. He was promptly and didn’t question anything I wrote, his response was extremely helpful a... Zobacz więcej
Reakcja na opinię
Requested price for shower door roller replacements by email as web site for spares being altered. They did better than that!! Sent them for free which wasn’t expected. Patrick Brennan, who dealt with... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At MERLYN we are passionate about design and craft, constantly innovating our range of premium showering enclosures, each of which has been created with you in mind. Every MERLYN shower comes with our built-to-last promise and a genuine commitment to service.
Dane kontaktowe
MERLYN, Unit 8 Purcellsinch Industrial Estate, Dublin Road , R95HP71, Kilkenny, Irlandia
- +353 (0) 56 779 1555
- marketing@merlyn.ie
- merlynshowering.com
5,0
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Words fail me
Words fail me ! To receive such marvellous attention in these times is quite unique !
Please use them if you can to keep them in business. They truly deserve it .
Jan Winfield
Hampshire
16 września 2026
Opinia niezależna
Odpowiedź od MERLYN
Hi Jan, we’re so glad to hear you had a positive experience! Thank you for choosing MERLYN and for sharing your kind words. We’re here whenever you need us. Best wishes – The MERLYN Team
Excellent service
17 września 2026
Odpowiedź od MERLYN
Hi Andrew, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
Odpowiedź od MERLYN
Hi Daniel, we really appreciate you taking the time to share your thoughts. It’s fantastic to know we met your expectations, and we’re always here if you need anything further. Kind regards – The MERLYN Team
When enquiring about some new locking…
When enquiring about some new locking nuts for the handle of my Merlyn Swift shower door. Andrew didn’t hesitate in suggesting supplying a pair of handles at no cost to me . That was a generous offer that I was amazed by. A very thoughtful and kind offer considering the shower is over 12 years old. I was expecting that these handles would be out of production.
Well done Andrew and Merlyn..
Many thanks,
Colin Church.
22 września 2026
Odpowiedź od MERLYN
Hi Colin, we’re so glad to hear you had a positive experience! Thank you for choosing MERLYN and for sharing your kind words. We’re here whenever you need us. Best wishes – The MERLYN Team
We have a number of Merlyn shower doors…
We have a number of Merlyn shower doors being a hall of residents, so its refreshing to have a good back up service that can identify parts quickly and delivery super quick, their service is greatly appreciated. Other customer care services should take note.
14 września 2026
Opinia niezależna
Odpowiedź od MERLYN
Hi Phil, thank you for your review! We’re thrilled that you’re happy with your experience. Your satisfaction is our priority, and we’re grateful for your support. All the best – The MERLYN Team
Excellent service from Merlyn to get…
Excellent service from Merlyn to get parts for hinged glass door. Patrick was excellent and provided super service in technical & parts dept - thank you.
22 września 2026
Opinia niezależna
Odpowiedź od MERLYN
Hi, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
A missed delivery was promptly…
A missed delivery was promptly rectified and with courtesy.
22 września 2026
Odpowiedź od MERLYN
Hi Michael, thank you for your lovely review! We’re so pleased to hear that your experience with MERLYN was a positive one. Your feedback inspires us to keep delivering excellence. All the best – The MERLYN Team
Excellent products and backup service…
Excellent products and backup service by Merlyn. If there's any issues their customer care/support is faultless. Highly recommended. Keep it up!
16 września 2026
Odpowiedź od MERLYN
Hi Sanjay, we really appreciate you taking the time to share your thoughts. It’s fantastic to know we met your expectations, and we’re always here if you need anything further. Kind regards – The MERLYN Team
Excellent service 5 Star
I spoke to Andrew Kehoe on a couple of occasions and he was particularly helpful even emailed me a explosive view of my shower to help me find the part I required, extremely helpful couldn’t have been more helpful. The parts were coming from Ireland and came within three days which included the weekend. Thank you Andrew
21 września 2026
Odpowiedź od MERLYN
Hi Bob, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
Satisfied customer
I was looking for a very specific bathroom part which I was having difficulty finding. I contacted Patrick at Merlyn for advice. Patrick was extremely helpful and he very quickly located the correct part. He then arranged to send the part that day and to my great surprise he advised, as a gesture of goodwill, there would be no charge for the part. The support provided by Merlyn and Patrick in particular deserves recognition and I’m very happy to leave this review and highly recommend this company. Thank you Merlyn and Patrick.
21 września 2026
Opinia niezależna
Odpowiedź od MERLYN
Hi Carole, we’re so glad to hear you had a positive experience! Thank you for choosing MERLYN and for sharing your kind words. We’re here whenever you need us. Best wishes – The MERLYN Team
Andrew Kehoe was extremely helpful with…
Andrew Kehoe was extremely helpful with sorting our shower door and frame problem and I can’t praise him and Merlyn with all their help
21 września 2026
Odpowiedź od MERLYN
Hi Paul, thank you for your review! We’re thrilled that you’re happy with your experience. Your satisfaction is our priority, and we’re grateful for your support. All the best – The MERLYN Team
Unbeatable customer service.
Our shower screen shattered, whilst we were away. We contacted the builders (new build) who were unable to help, but on contacting Merlyn directly, Patrick asked for a few details to identify the model and arranged for a replacement screen to be sent. Quick, easy and painless - customer service should always be like this.
Thanks for your help Patrick!
21 września 2026
Opinia niezależna
Odpowiedź od MERLYN
Hi Mr Lawrence, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
Replacement parts for a Merlyn shower
I had to contact Merlyn to find some replacement parts for a shower cubicle already in my house when I moved in. Probably an old model now, so I wasn’t hopeful when I got in touch.
Their customer service was excellent - responsive, efficient and the team went above-and-beyond to solve the issue. Replacement parts arrived within two days. Well done and thank you - to Bill M in particular.
12 września 2026
Opinia niezależna
Odpowiedź od MERLYN
Hi Paul, thank you for your lovely review! We’re so pleased to hear that your experience with MERLYN was a positive one. Your feedback inspires us to keep delivering excellence. All the best – The MERLYN Team
Great Service
Patrick responded quickly and was able to help me identify which model of shower enclosure the builder had fitted. He also supplied the spares that I required.
Great service
17 września 2026
Opinia niezależna
Odpowiedź od MERLYN
Hi Graham, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
Excellent quality and the team were…
Excellent quality and the team were very easy to work with - easily contactable and fast delivery,
I would gladly use them again and recommend to all.
17 września 2026
Opinia niezależna
Odpowiedź od MERLYN
Hi Heather, it’s wonderful to hear such kind feedback. We’re so pleased you had a great experience with MERLYN. Thank you for being part of our journey! Warm wishes – The MERLYN Team
The company promptly answered our…
The company promptly answered our questions and supported in the repair of damaged shower runners
7 września 2026
Odpowiedź od MERLYN
Hi Steve, thank you for your review! We’re thrilled that you’re happy with your experience. Your satisfaction is our priority, and we’re grateful for your support. All the best – The MERLYN Team
Contacted Merlyn regarding replacement…
Contacted Merlyn regarding replacement shower door seal and dealt with Patrick. I was surprised when he advised he had raised an order for the item and it would be sent FOC. Unbelievable in this day and age that there’s decent company’s who appreciate the customer after a few years. Cannot thank Patrick and the guys at Merlyn enough. Absolute superstars. Fabulous service.
4 września 2026
Opinia niezależna
Odpowiedź od MERLYN
Hi John, we’re so glad to hear you had a positive experience! Thank you for choosing MERLYN and for sharing your kind words. We’re here whenever you need us. Best wishes – The MERLYN Team
Excellent service
Excellent service, needed new rollers for a shower door and was looked after, had rollers within 3 days. Thanks a million
8 września 2026
Opinia niezależna
Odpowiedź od MERLYN
Hi Shane, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
Honoured the lifetime guarantee and…
Honoured the lifetime guarantee and good communication with tech throughout
Only 1 thing no delivery ETA communication at all failing that brilliant
10 września 2026
Odpowiedź od MERLYN
Hi Scott, we really appreciate you taking the time to share your thoughts. It’s fantastic to know we met your expectations, and we’re always here if you need anything further. Kind regards – The MERLYN Team
Amazing service from very competent…
Amazing service from very competent staff … pleasure to deal with
10 września 2026
Odpowiedź od MERLYN
Hi Joe, thank you for your thoughtful feedback! We’re delighted that you had a great experience with MERLYN. Your support means a lot, and we look forward to serving you again. Warm regards – The MERLYN Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.