Meraboiler Recenzje 

235
•
Wynik TrustScore: 3.5 na 5

3,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Boiler was fitted on a critical breakdown on Sunday evening we called at 8pm requesting quote, which was received in 20 mins and today Monday afternoon we had a brrand new working boiler installatio... Zobacz więcej

Oceniono na 5 z 5

Very good! Got the combi boiler installed and the way the entire process was carried was impressive and highly professional. There was timely follow up and the engineer made sure everything is worki... Zobacz więcej

Oceniono na 1 z 5

Mera boiler is a fraudulent company. Take half money make us sign a contract and keep cancelling installation date. without informing us . Paid advance £1490 in April never done work until end of June... Zobacz więcej

Oceniono na 1 z 5

Don’t use this company. They came to service my boiler ended up flooding my whole house. Haven’t given gas safety certificate despite complaints via phone and emails. customer service manager is real... Zobacz więcej

Informacje dotyczące firmy

  1. Bojlery i ogrzewanie
  2. również w kategorii:
  3. Dostawca bojlerów
  4. Usługi ciepłownicze

Napisane przez firmę

Meraboiler is a premier London-based boiler specialist, delivering top-tier heating solutions across the UK. Experts in Vaillant, Worcester, and other leading boiler brands, we provide professional installation, servicing, and 24/7 emergency repairs by Gas Safe registered engineers. Our customer-centric approach guarantees fast, reliable service, with next-day installations and instant online quotes for a seamless experience. Committed to energy efficiency and exceptional customer satisfaction, Meraboiler offers tailored heating solutions trusted by thousands.


Dane kontaktowe

3,3

Średnia

Wynik TrustScore: 3.5 na 5

235 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(235)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Dont Use This Company... Cowboys !!!

Don't make the mistake to use this dodgy company. They wont provide any after service, a new boiler which they installed last year broke down and they wont come to fix it, even so its under warranty. After several calls telling me that someone will call back to arrange a visit no one calls. Stay away from this company.

28 września 2022
Opinia niezależna
Oceniono na 5 z 5

Thank you for quick response and…

Thank you for quick response and solving the issue

22 września 2022
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Oceniono na 5 z 5

Good service & they installed my boiler…

Good service & they installed my boiler in one day. The team who came to instal the boiler were very supportive and friendly. Office staff is always ready to talk and assist for any queries. 5 star and would recommend

10 września 2022
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Oceniono na 5 z 5

Quick and efficient

My boiler suddenly stopped working and in less than 24 hours I had a new one. Meraboiler were super quick and reliable and I would recommend them to anyone

23 sierpnia 2022
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Oceniono na 1 z 5

No post sales support

I didn't wanted to write this review and complained by calling 5-6 times but no resolution. They are only good with selling but no post sales support. So I dont recommend anyone to hire them.

1 year before I have purchased brand new boiler and fitting. Engineer came long way to installed, but in 1 day time there was problem in heating of radiator , so I called them multiple times and nobody came to fix. At last I had to hire local gas engineer by paying them extra,

Now after 1 year, they are calling me to buy boiler service contract. So I have reminded them past experience and compliant about it. Also I have proposed, that I can buy your service plan but firstly you will have to provide 1 service as complementary to compensate. Now these guys are not responding to my call, as usual.

2 sierpnia 2022
Opinia niezależna
Oceniono na 1 z 5

Financial Service Ombudsman rules to…

Financial Service Ombudsman rules to stop companies like MERA Boilers to avoid their debts. Long overdue....

The practice known as ‘phoenixing’ when a firm winds up and an individual connected with it re-opens under a new guise to avoid the liabilities of the old business. Typically, directors or senior staff owe significant sums and/or have engaged in misconduct, but reappear with their new firm doing the same business.

10 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

Mera Boilers are in 'LIQUIDATION' when…

Mera Boilers are in 'LIQUIDATION' when asked to return our £2000 when we cancelled. But they are still TRADING for everything else.
This company gives small businesses a bad reputation. BEWARE of losing your money.

8 czerwca 2022
Opinia niezależna
Oceniono na 1 z 5

EX-EMPLOYEE

EX-EMPLOYEE - DO NOT USE THIS COMPANY

So 2 months on, and I am still waiting for outstanding pay, payslips, P45 and P60!

I have had every lie and excuse, emails ignored and despite 2 payroll runs since I left the company, I still haven’t been given a date when I’m going to get my money or documents.

The best I’ve had is them trying to negotiate a lower amount, which is far from acceptable, and promised my documents by yesterday, which, surprise, I did not receive!

Again, showing they don’t care that what they are doing is ILLEGAL! I have witnessed staff and customers being treated like this and now I am subject to the same treatment.

They just ignore the problems they create rather than solve them, which is how they operate their company.

This company will always be a sham until they learn how to treat people, not just pretend to be nice when they want your money, or something from you.

22 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

Poor quality of work and rude staff

Arranged for a power flush and a magnetic filter to be fitted. The team came on the day and began doing the flush but did not attend each radiator. They were not made aware they were to fit the filter so over an hour was wasted trying to sort this with the office. The filter was then fitted in a way that it was impossible to open without cutting a hole in the celling. There was no quality control or checks to make sure the system was working as it should and then when I called the office to complain about this I was told, it was done properly and there was no issue. The person was very rude and acted like they knew exactly what and how the work was done at my property.
The communication from the company is poor and even the engineers say they company is poor.
I will never use them again and will always discourage others

8 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

I would like to alert everyone to be very cautious about dealing with Meraboiler. My experience with them for the past tree years has been terrible. I wished I had never dealt with them.

I would like to alert everyone to be very cautious about dealing with Meraboiler. My experience with them for the past tree years has been terrible. I wished I had never dealt with them. From now onwards I am going to deal with Vaillant directly.

17 stycznia 2022
Opinia niezależna
Oceniono na 1 z 5

Do not use this company

Do not use this company - after sales is poor - they left my mother with no heating and promised to call back several times and never did. When I called the lady was rude and aggressive - STAY AWAY - I have had to fix the issue myself.

30 grudnia 2021
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for bringing this to my attention. I am pleased to inform you that your query has been dealt with, and you are now happy with our services. The actual issue was with the Google Nest and not with the boiler itself or our installation. We would like you to amend your feedback accordingly. Thank you so much.

Oceniono na 5 z 5

Excellent service just had a new combination boiler fitted no issues from start to finish everything was perfect with no hassle i highly recommend this company and the customer service was excellent

I just had a new Valiant boiler fitted from the start to finish there service was excellent with no issues I highly recommend this company to anyone getting a new Boiler as the people know the product you want and where to install the boiler in the property.

3 grudnia 2021
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Oceniono na 5 z 5

Pleasantly surprised with the out of hours support

It was a chilled winter evening and suddenly the radiators went cold…to our horror, the perfectly serviced heating system appeared to have failed. I called Meraboiler emergency number at 10 pm in the night and I was so pleasantly surprised that I had a friendly and knowledgeable person support me through the troubleshooting process. The team then followed up the next day and prioritised an engineer to come over and get my home heating sorted so that my young family did not have to deal with the winter chill in our home…I sincerely thank the Meraboiler team for their professionalism and timely support…

23 listopada 2021
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Oceniono na 5 z 5

I am very happy with your emergency…

I am very happy with your emergency service.
Thanks

6 listopada 2021
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Oceniono na 4 z 5

A great services

I am very pleased with the service and quality of work.

The engineer Raman was excellent.

The installed my new boiler within a day.

The staff was very friendly. I would recommend this company.

6 listopada 2021
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Oceniono na 5 z 5

5* Compnay

5* Compnay , I’m very happy with service and as promised to replace my boiler in 5 to 7 working days that has been managed to do. I had courtesy call on day and also on following day to make sure I’m happy with boiler and working on order.
Kalpesh

6 listopada 2021
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Oceniono na 3 z 5

Post sales service issues

Following a lot of to and fro, the company finally responded to my query. The service plan is now in place but I am still sceptical. I am happy to update the review once I have had the first service.

31 października 2021
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for bringing this to my attention. I have checked your record and your query has been dealt with and you are now happy with our services. We would like you to amend your feedback accordingly. Thank you.

Oceniono na 5 z 5

Great work done by team

Great work done by team

100% highly recommend

30 października 2021
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

Oceniono na 5 z 5

Fantastic service very quick response for fixing boiler amazing

Very quick response for fixing boiler we recommend this company as a five star

26 października 2021
Opinia niezależna
Logo Meraboiler

Odpowiedź od Meraboiler

Thank you for your review, we are always pleased to hear that our customers are happy with the service and work that they have received. It is our aim at all times to treat our customers with respect and dignity and to provide the very best service that we can.

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