Medshopdirect Recenzje 

107
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

My mom’s health declined recently and we needed to get her a hospital bed quickly. We found Medshopdirect online, found what we wanted and gave them a call. The person we spoke to was very knowledgeab... Zobacz więcej

Oceniono na 5 z 5

Medshopdirect provided excellent, fast service. They were the first to respond to our request for a quote, offered a competitive price, followed up, and kept us well informed throughout the ordering p... Zobacz więcej

Oceniono na 5 z 5

I enjoyed working with the representative. He answered all my concerns. Very informative concerning product of interest. Mattress arrived on time and was a perfect fit for my bed. Representative was... Zobacz więcej

Oceniono na 5 z 5

I highly recommend Medshop Direct. They provided exceptional customer service that was above and beyond my expectations. Omar and Ivan enabled us to finally obtain a bed that met our needs. Omar clear... Zobacz więcej

4,8

Doskonała

Wynik TrustScore: 5 na 5

107 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(107)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 93

Napisz recenzję
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Oceniono na 5 z 5

The personnel at medshopdirect are…

The personnel at medshopdirect are customer first in all areas. The delivery company was late in delivering the bed which was slightly concerning as the day was a Friday. Overall, the bed is one of the best and is working well for my husband with Parkinsons.

6 marca 2026
Oceniono na 5 z 5

Wonderful for Parkinson’s patient, except controls hard to maneuver

Bed exactly as described except that the “1 touch” controls are not actually “one touch”. You have to keep your thumb on the button during the entire moving process - which for a Parkinson’s patient is pretty hard (with the tremors and decreased strength). But overall - the bed is wonderful. My husband slept for 5 solid hours without waking up the first night!!! I don’t have to pull him up and out of the bed anymore in the middle of the night, which saves my back. Ordering it online was simple, the company called to verify everything which was great, the delivery was quick and damage free. And the product is fairly easy to assemble - just extremely heavy - so have your strong adult children come over to put it together.

16 marca 2026
Oceniono na 5 z 5

Quality Worth the Price

From the ease in ordering to the actual product quality, this mattress has met and exceeded my expectations. I am sleeping better and believe this justifies the price. I knew I made the right choice once I received an email introducing the customer service rep for my account.

27 lutego 2026
Oceniono na 5 z 5

I wish there were more stars in this…

I wish there were more stars in this review that I could give this company. The customer service was exemplary. We had some issues with some unforeseen challenges in delivery. But everyone provided excellent communication and support and we were able to get my dad in a much needed hospital bed. I would highly recommend med shop direct. Omar thank you again for all the caring and professionalism during a stressful time.

9 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Everything was great

Everything was great. The person who I talked to in order to get the right Bariatric mattress. The quickness of the delivery. The best of all is the quality of the mattress. This mattress easily holds my weight unlike other mattress. I could not believe that I could buy a quality Bariatric mattress for $300 plus dollars. THANK YOU VERY VERY MUCH, Medshop Direct.

18 lutego 2026
Logo Medshopdirect

Odpowiedź od Medshopdirect

Met Fan! It's a huge pleasure to have been of service to a very kind individual such as yourself.

If you need anything in the future, we are here for you.

Best regards,
Omar

Oceniono na 5 z 5

Follow-up and communications

Made every attempt to make sure expectations were met. Follow ups and communications were great. Shipping was a challenge, and company made every effort to resolve any shipping challenges.

6 lutego 2026
Logo Medshopdirect

Odpowiedź od Medshopdirect

Tracie,

Thanks so much for your cooperation during shipment. Your mother is so fortunate to have someone like you doing the best for her, and we are thankful that you gave us an opportunity to be a part of it.

Shipping is one of the most annoying parts of this business, because we can do everything right, and its just out of our hands when there's short delays or issues with the bill of lading scanning. We appreciate that you were able to see that from our part we were right there with you from A to Z.

Our kindest regards,
Omar

Med Shop Direct

Oceniono na 5 z 5

Old fashion customer service!

Omar was extremely helpful finding replacement parts for me. Old fashion customer service!

5 lutego 2026
Logo Medshopdirect

Odpowiedź od Medshopdirect

Hey Boss Mike! Happy to work on this experiment with you :) - beats buying a thousand dollar pump if it's not needed.

The new parts should arrive on 2/16

Hope it all works out

Talk to you soon
Omar

Oceniono na 5 z 5

Great experience from start to finish!

Great experience from order placement through installation! I was kept informed as to the status the entire time, and everything happened exactly as scheduled. I really appreciated the ability to communicate with them through the process. Ivan was the best!!

10 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Med shop Direct really stayed on top of…

Med shop Direct really stayed on top of our hospital bed order. We ran into some shipping challenges and they made every effort to meet the challenges. We were very pleased with the installation and follow up. Ivan communicated each day on the order and expectations. We are pleased with the product as well.

9 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Awesome customer service

Awesome customer service! Quick to respond and remedy my issue. Will be happy to use this company again.

9 lutego 2026
Opinia niezależna
Logo Medshopdirect

Odpowiedź od Medshopdirect

Thank you so much for your kind words Tomika - you were great and beyond understanding. I'm happy this world has people like you helping out their mothers.

Our best wishes,
Omar

Oceniono na 5 z 5

I had a great experience with…

I had a great experience with Medshopdirect. The merchant is reliable and their customer service was excellent. Ivan assisted with my order and he was always prompt, professional, and very helpful.

15 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Thank you Omar!

We are very pleased with our entire interaction with this company. The communication and assistance was professional, prompt and courteous. We had the pleasure of interacting with the owner as well who was very knowledgeable and attentive throughout. 
Our order was for an extra wide, fully electric hospital bed that came with a mattress plus cover (and had a promotion for a free overbed table included!), all of which arrived as promised. And the price was lower than any others we found online. The delivery man was also polite, helpful and professional.
The bed has benefited our father/ husband in many ways, specifically by increasing his comfort, ability to sleep with less pain, and, in addition, by making it easier for the nurse to apply dressings etc, without uncomfortably straining her back. 
Thank you for the all around excellent service and product which you provided. 

 
Sincerely,
Maria G

9 stycznia 2026
Opinia niezależna
Logo Medshopdirect

Odpowiedź od Medshopdirect

Maria,

So happy this worked out for your husband, and thank you so much for your kind words.

The pleasure was ours.

Your son Lois was very polite and he really wanted to get something special for his father and we were privileged to have the opportunity to contribute in the small way that we did.

Thank you again for giving us the opportunity to be of service.

Our best wishes,
Omar

MedShopDirect

Oceniono na 5 z 5

Knowledgeable

Knowledgeable and courteous people. Made you feel at home.

24 stycznia 2026
Logo Medshopdirect

Odpowiedź od Medshopdirect

Thanks for your words Al. The installers said you were very kind and welcoming. That's very refreshing in this day and age :)

Best regards
Omar

Medshopdirect

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