As previously stated I bought a mattress genie thinking it would work to elevate mattress. This gadget is very badly designed. It makes sleeping impossible as every time one moves the opposite side r... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had never used a waterproof cover before but was told I would need one for showering after nail removal surgery. Easy to order and arrived promptly and had a trial run which went fine.
Great piece of kit so far. Does exactly what it says it will do. Bit fiddly to set up but once it’s done it’s great. Would recommend for anyone that needs reminding to take tablets and have dosage... Zobacz więcej
Total knee replacement Knew I had to ice knee to help with the swelling Went on line to see what was available Aircast had great reviews Bought aircast delivered on time Believe I couldn’t have... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Your Trusted Source for Medical and Healthcare Products At Medical Supplies, we are committed to providing individuals, carers, healthcare professionals, and organisations with top-quality medical products and exceptional customer service. Whether you're managing care at home or equipping a professional medical setting, we understand the importance of reliable supplies delivered promptly and at competitive prices. With over a decade of experience in the industry, our team of experts carefully curates a comprehensive range of healthcare solutions—from mobility aids and diagnostic tools to personal protective equipment (PPE), wound care, and everyday medical essentials. We only partner with trusted brands and certified manufacturers, ensuring that every product we sell meets the highest standards of safety, efficacy, and value. Why Choose Us? ✅ Wide Range of Trusted Medical Brands ✅ Fast and Reliable UK Delivery ✅ Expert Customer Support ✅ Secure Shopping Experience ✅ Competitive Pricing We’re proud to serve NHS trusts, private clinics, care homes, and individual customers across the UK. Our goal is simple: to help you find the right medical solutions with ease, confidence, and peace of mind. What Our Customers Say Our reviews speak for themselves—thousands of satisfied customers trust Medical Supplies for timely deliveries, helpful advice, and dependable service. We’re always striving to exceed expectations and welcome your feedback to keep improving.
Dane kontaktowe
SW4 6JP, London, Zjednoczone Królestwo
- medicalsupplies.co.uk
4,5
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Wide range of products, helpful staff on phone.
The staff on the phone are very helpful. The website offers a great range of goods - from heat therapy for arthritic animals to knee supports for clumsy sporting children. Delivery is fast and efficient.
21 stycznia 2026
Fast delivery
Fast delivery. Product exactly as described at a good price. Can recommend.
17 lipca 2026
Very speedy delivery and great quality…
Very speedy delivery and great quality product.
17 lipca 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Avoid
Avoid: products extremely poor and not as described. Will not accept returns. Am having to refer in to my local Trading Standards. This is one of many subsidiaries set up by the sibling Directors covering the lucrative self-care market. I would suggest reviewing the Companies House records for Health and Care Ltd, and the Directors' eye-watering remuneration, but also reviewing the diversity of websites set up in various areas of apparent 'expertise' in the provision of care products.
30 lipca 2026
Opinia niezależna
Odpowiedź od Medical Supplies
Dear Elspeth,
We are disappointed to read your review and must firmly reject any suggestion that MedicalSupplies.co.uk is anything other than a legitimate and established retailer committed to treating its customers fairly.
For clarity, when you contacted us, we explained how the item you purchased is designed to operate and confirmed that it was operating as intended. We also explained that, due to the nature of the product, it is subject to specific returns restrictions once opened and used. These restrictions are clearly displayed before purchase and must be acknowledged during the checkout process. As the item was not faulty and had been opened and used, we were unfortunately unable to authorise a return
We appreciate that the item did not meet your expectations. Nevertheless, we do not accept that it was misdescribed, nor that our decision to decline the return was unreasonable. Our decision was based on the fact that the item had been opened and used, together with the returns terms accepted when the order was placed.
Finally, the comments concerning our company structure have no bearing on the circumstances of your order. As a family-owned and operated business, we remain committed to transparent policies, accurate product information and professional customer service.
Kind regards,
Victor
MedicalSupplies.co.uk
very comfortable wheelchair
very comfortable wheelchair, plenty of room and very quick delivery
16 lipca 2026
The trigger finger splint that I…
The trigger finger splint that I ordered and now wear on a thumb is really helpful and easily managed. It arrived the day after my order was made, well within the five days stipulated by the company when I ordered.
15 lipca 2026
Good price and prompt delivery.
29 czerwca 2026
Pressure Relief Cushion
The cushion my Mum received she said was the most comfortable cushion she has ever sat on! So well done. She's not easily pleased!
13 lipca 2026
My cruches broke
My cruches broke and I needed replacement fast, and you provided that. I will defenitely shop with you in future. Also I sent you a email with a query which you answered immediately. So very happy customer here.
13 lipca 2026
Easy ordering and good communication re…
Easy ordering and good communication re delivery. The supports are lightweight and comfortable to wear. Give a good level of support to joints without impeding function. All in all ,extremely happy with purchase and service.
10 lipca 2026
Good service all round
Simple to use website. Speedy delivery. Very happy with product.
15 lipca 2026
Proprecticle.ducts arrived on time .
Proprecticle.ducts arrived on time and are of good quality and
9 lipca 2026
2nd submission of excellent score as…
2nd submission of excellent score as correct item delivered on time & exactly as ordered. Thanksh
10 lipca 2026
Products arrived quickly for patient…
Products arrived quickly for patient and quality of goods were satisfactory.
Delivery person took photo of parcel for his records
13 lipca 2026
Be very wary of purchasing from this…
Be very wary of purchasing from this company. I bought an armchair bed and only opened the box, realised the chair was too stiff for my elderly mother and they would not accept a return. You cannot feel a product by looking online, so very expensive mistake. The Management of this company were very unhelpful. Once again, be very wary of a purchase.
14 lipca 2026
Odpowiedź od Medical Supplies
Dear S Hicks,
We are sorry to read that you remain disappointed with your experience.
We carefully reviewed your request after you contacted us to explain that the chair was not suitable because you found it too firm for your needs.
Unfortunately, this product is sold as a Restricted Returns Product, hence why we request the applicable returns conditions are acknowledged by the customer during the checkout process.
As the chair had been removed from its packaging to assess its suitability and was not faulty or misdescribed, we were unable to authorise a return in accordance with those conditions.
We are sorry that we were not able to provide you with the outcome you were hoping for on this occasion.
Kind regards,
Victor
MedicalSupplies.co.uk
Doświadczenie Trustpilot
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