Mecrob Recenzje 129

Really challenging Build and missing piece

My first impressions from getting this is that it is a proper project. The instructions are decent but I think could be a little bigger as at times it's a little hard to decipher.

The one major drawback is that it came with a piece missing, and relatively major one (not a screw/nut etc). I've reached out to their customer service but so far not heard anything back from them so unless that's resolved it's a bit of a waste of time purchasing it if i can't complete it.

Update: Mecrob Representative emailed that they hadn't responded sooner because they were shut down for National Holiday. Okay... but auto-response & banner on website would've been acceptable if that were the case for their lack of response. Yet history repeats itself & I'm now 4 days into a new email to Mecrob asking them to tell me which of the two seemingly identical, sealed boxes they sent are which of the two different items I purchased. The printing on the boxes is entirely in Chinese, and there's no invoice for me to match up the model/upc with the items on their website. I emailed Mecrob Support pictures of the boxes, & started yet another unanswered chat, to ask which box is which item. The two gifts are for different people, so I cannot even mail them to their recipients at this point, unless I unseal & open the boxes. 4 days post email ... and crickets....

I've sent three emails to Mecrob Support in the last 5 days, and initiated an unanswered 'chat' on their website to ask about my order. Zero response from anyone at Mecrob. Terrible customer experience...!

Ordered one of their products, paid in full. Never shipped. So called company ghosted me! DO NOT BUY ANYTHING FROM THIS SO CALLED COMPANY!!!!!!!!!

For those unsure about mecrob and their products I say go with them. I always do thorough research before purchases and I went with mecrob and I will say that their customer service is quite excellent in responding about inquiries. Their products/puzzles are extremely fun and rewarding. Easy to follow and helps put the mind at ease as well as anxiety. It is challenging but that’s the point and the end result looks awesome. Shipping does take about two weeks max but I did have a few come in early. You get your moneys worth the effort you put in. I’ve purchased ten products and was very satisfied. Very safe and efficient ordering from here.

Fast delivery, product ok.

Shipped fast and came in great condition.

I want to love these puzzles but there are drawbacks. The pieces are very tiny, like the size of a pin head for some bolts. And don’t drop them as they are so small you may never find them. I also recommend getting a “helping hand” to help hold parts as being tiny they are difficult to juggle when trying to get that tiny bolt on a piece with multiple parts. That said, these are fun “puzzles”, that are not really a puzzle because you’re following directions and not really brain storming how to put them together. (Extremely mechanically inclined individuals can do modifications but be aware there are no extra parts.) And it would be helpful if the directions included an English version. Currently for English speakers you can follow most of the directions by using the diagrams as they are straightforward and can be figured out. All in all these are fun projects though do require an extra set of small holders like a helping hand that has clips to hold parts as you try to get the small bolts attached. I purchased 4 different versions and don’t regret doing so. (I would have purchased a fifth version because I love the look of them but the hippo was sold out.)
It would also be great for a bigger version to be available. One that was twice as large or even bigger. Maybe a range of sizes using more readily available parts from a hardware store in case parts are lost. Or a “trove” of extra parts that you could purchase so you could do more modifications.

The directions were super easy to follow. Thr product turned out to be exactly what I was expecting. Also, having the tools needed to do the job was awesome.

Ich habe Mecrob über eine Anzeige gefunden und zuerst den Skorpion bestellt.
Mit Bestellungen in China bin ich sehr vorsichtig, aber ich konnte per PayPal bezahlen und das hat mich überzeugt.
Der Versand verlief problemlos und ich konnte meine Sendung verfolgen.
Das Paket kam unbeschadet bei mir an.
Die Erfahrung mit Mecrob war so positiv, dass ich mir auch noch die Spinne bestellt habe.
Der Kontakt über den Support verlief vorbildlich und meine Fragen wurden umgehend beantwortet.
Ich kann Mecrob definitv weiterempfehlen.

Gut verpackt, Werkzeug dabei, sehr zufrieden

The buying process was super easy and the product was delivered quick!! Good quality and hours of fun, this was a gift for a friend and he loves it!

The kit was fine but missing a tool that you need to build the thing. I wrote and nobody responded. Still don’t habe the micro nut tighter.

There is a step that is missing from the leg construction. The levels embedded in the legs don't show up until after everything is put together.

Except for that, I enjoyed the build immensely and showed it my Facebook groups.

Thank you.

Makes more fun to build thab Lego. Would recommend the Mantis for beginners.

The products came packaged extremely well and looked amazing! All the parts are quality and I haven't had any missing pieces yet! Unfortunately there was a missing tool, but I bought several kits so I had extras! The shipping took about a month, but it was definitely worth it!!

my daughter gave mecrob items, specifically the praying mantis and astronaut, to her bf for his birthday and he really liked them a lot, found them fun to build and they look incredible. it also came with a lot of extra parts and helpful things along that vein. thank you so much for creating such a good product and shipping it in such a timely manner.

Been waiting for weeks for my board. Tracking won’t tell me a thing.

The parts are really tiny so while it is fun to work on it is extremely tedious and time consuming.

Missing a part on one of the models. Ordered a replacement from the website a few days ago, and have not received any kind of confirmation yet.