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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Jake is professional, had handle situation well after some third party delivery issue. The tire is great, ready to go for a spin. Will buy from MCR bikes again.

Oceniono na 5 z 5

My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... Zobacz więcej

Oceniono na 1 z 5

Terrible service, I ordered 2 mudguards with these on the 7th and still no delivery as of today the 15th. Will be requesting a refund as this is a joke. Ive tried to contact you multiple times but no... Zobacz więcej

Oceniono na 5 z 5

Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy

Napisane przez firmę

We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

186 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 81% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

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Oceniono na 1 z 5

YOU STOLE MY DREAMS

YOU STOLE MY DREAMS ! you sold me a £2000 ebike with incorrect peddles that weren't marked LEFT OR RIGHT ,then had the audacity to say I should pay for your incompetence and shipping it back!. No instructions ,no help from him at all. Tried multiple times to get hold of him with no reply . Don't be "naive",just don't deal with this "sellar " at all. YOU STOLE MY DREAMS ! You took my £2000 in a second and now your "away" again. JUST DON'T DEAL WITH THIS COMPANY , not trustworthy at all.EDIT-you tried to get my review taking down 3xs! You sent what package again jake ? They weren't forced on ,it was 2 left peddles you sent ! And I wasn't "free" to send back,don't lie . So how come I bought the ECXAT same bike from another bone fide sellar and I can assure you it was night AND day in comparison . I'll put up that review now. Thanks jake sometimes you have to yank it out of someone to then tell the full true story. So watch my review up tomorrow from the other sellar! You also said in your tx YOU AT THE SHOP HAVE BOTHER PUTTING THE PEDDLES ON,SO AGAIN DON'T LIE . Look at all my reviews ,do you see a bad one ? Ecxatly I woukdnt have spoken the truth if it wasn't necessary ! Your ceo ? 1 man with a warehouse stock! room. You'll never in public take any responsibility ,BUT in my txs you have! Shameful

19 stycznia 2026
Opinia niezależna
Logo MCR BIKES

Odpowiedź od MCR BIKES

This review contains several statements that are factually incorrect, so we will clarify the situation.

The pedals supplied with the bike are permanently engraved with clear “L” and “R” markings, in accordance with standard manufacturing requirements. We provided you with photographic evidence of these markings after you claimed they were not present.

The damage referenced occurred because the pedal was forced against the thread in the wrong direction, which will irreversibly damage the crank arm. This is not a product defect, but the result of incorrect installation. This is what happens when you force a "Left" Pedal into the "Right" Crank Arm and vice versa. This is not done easily either let me state. You must apply a lot of force for this to happen.

You later stated that you would be returning the bike. We confirmed that you were free to do so. However, no return has been received, and more than 30 days have now passed. I think this provides light on the truth of the situation.

We have retained full photographic documentation and message history relating to this matter.

MCR Bikes has supplied thousands of bikes successfully and will continue to provide accurate listings, properly supplied components, and responsive customer support.

Jake, MCR Bikes CEO.

Oceniono na 5 z 5

Great company to deal with

Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really trying his best to provide for customers and competing with massive shops out there which must be difficult, I’d rather give these guys a chance. Well done !

6 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Super product at a favourable price

Super product at a favourable price; I did think there must be a catch to such a good bike at an amazing price! What could be wrong with it?
We, I have been so pleased with my new purchase!! It was rather dusty as if it had been in storage and a tiny chip on the top tube; apart from that I have not found anything else wrong! It was VERY well packaged, arrived VERY quickly not much to assemble.
Therefore, I am delighted with the company and would not hesitate to recommend buy a bike from them!
Just one small observation/comment, there were no instructions with the bike, it would have been nice to have had a little guidance. Thought the guys did offer help should I require it!

7 stycznia 2026
Oceniono na 5 z 5

I cannot recommend Jake and the team at…

I cannot recommend Jake and the team at MCR bikes. Following a desperate Christmas sale, they went out of their way to make sure my son would receive his bike for Christmas Eve. Customer service and communication was excellent, and the bike in question is fantastic and in brilliant condition. Will always go here first for any future cycling needs!

24 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Id use again for sure

Id use again for sure. A part for the bike didnt arrive with the bike but was sent out next day special delivery.

These things happen & its how they're dealt with.

Communication was 10/10. I feel confident if anything goes wrong with the bike to regarding the years warranty.

Would definitely recommend these boys.

5 stycznia 2026
Oceniono na 5 z 5

Very pleased with our bike and service…

Very pleased with our bike and service provided by MCR bikes - saw on eBay but then looked at their site - easy to deal with , great price and free delivery .

They put new bikes up on a Friday so well worth a look if wanting a new bike .

7 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I must express how enjoyable it was to…

I must express how enjoyable it was to conduct a transaction with Jake. I can't emphasize enough how highly I recommend him and his business. He purchased a total of three bikes from me without any unnecessary hassle or hesitation. He is incredibly personable and easy to talk to. I eagerly anticipate the opportunity to work with him again in the future!

30 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible sent the wrong product.

Did not send me the product I ordered. Sent a Different brand and when I contacted them via their contact is option they didn’t respond. Shocking.

11 grudnia 2025
Logo MCR BIKES

Odpowiedź od MCR BIKES

We take order accuracy very seriously, so this claim has been reviewed carefully.

All orders are picked, packed, and documented prior to dispatch to ensure the correct product is supplied. In the rare event that an error occurs, we resolve it promptly once the customer contacts us and allows us the opportunity to verify and correct the issue.

We have reviewed our inbox and support channels and have no unresolved messages relating to this matter. We respond to all genuine customer enquiries within our stated response timeframes.

We remain fully willing to resolve any legitimate issue. If you have received an incorrect item, please contact us directly with your order number and a photograph of the product received so we can investigate and arrange an appropriate resolution.

MCR Bikes remains committed to accurate fulfilment, responsive support, and transparent customer service.

MCR BIKES TEAM.

Oceniono na 5 z 5

Got to say what an absolute pleasure…

Got to say what an absolute pleasure doing a deal with Jake was. Credit to him and his business couldn’t recommend enough he brought 3 bikes of me in total no tire kicking just strait to the point. Very friendly and chatty guy. Will looks forward to dealing with him in the future!👍👍

14 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Whyte E-bike

It was a lot of money to send to somebody I’ve never met but great communication throughout the bike was well packaged when delivered and arrived in good time. Had some technical issues but the seller was very helpful throughout and we get it booked into a shop for the repairs and the seller paid for the repairs in full it was a hassle free experience and Im delighted with the bike.

30 listopada 2025
Oceniono na 1 z 5

Don’t waste your money

Don’t waste your money, website advertises bikes in stock, you pay £499, and then informed that the bike is out of stock, via a badly worded email. When you then attempt to contact the company to request a refund you receive no response. Totally unprofessional and an experience not to be repeated.

1 grudnia 2025
Opinia niezależna
Logo MCR BIKES

Odpowiedź od MCR BIKES

Just to explain, our website stock updates run on a 72-hour rolling system from our suppliers. During especially busy periods like the Christmas rush (and particularly for kids’ bikes), items can sell out extremely quickly within that window. Unfortunately, in this case the bike had sold out shortly before your order came through, and we contacted you as soon as we were made aware.

Although this is never ideal, we did offer to help by arranging for the bike to be with you by the 2nd of January, which was the earliest date we could secure the item back into stock. We completely understand that this timing may not have been helpful.

When you chose the option of receiving a full refund instead, this was processed immediately.

We’re also really sorry if our communication didn’t come across as clearly or helpfully as it should have — we’re a small, hardworking team that genuinely cares about every order, and we apologise for any frustration caused.

You can reach us directly here at any time:

📧 info@mcrbikes.uk

📞 0161 399 0796

Thank you again for taking the time to share your experience — your feedback helps us improve, and we hope we can put this right for you.

— MCR Bikes Team

Oceniono na 4 z 5

Good price but factor in assembly

Good price but maybe my fault that I didn’t realise the bike comes straight from the factory (drop shipping). As such I have the added cost of paying for assembly which I’ve never had to do before with a bike purchased over the internet.

19 listopada 2025
Logo MCR BIKES

Odpowiedź od MCR BIKES

Hi Chris, thanks for leaving a review it helps more than you know! For the public’s information, our bikes come with the front wheel off, the handlebars off and sometimes the seat off. Super simple to set up. If ever needing any guidance you can contact us. Our bikes are not drop shipped and are available for viewing at our shop. It is not possible to drop ship bikes within the industry. Many thanks. MCR Bikes Team.

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