After buying the wrong size jersey in their outlet shop for my daughter I returned the next day to be told that they didn't have her size nor could they give a refund. I emailed customer services and... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
What a waste of time. Ordered a pair of running shoes a week ago, they hadn’t left their warehouse so I emailed them to which I had no response. I called them to chase it up only to be told they didn’... Zobacz więcej
I was searching for some specific trainers, and they were cheaper with McKeever than some of the usual sites such as Sports direct and RunInn. After purchasing I saw some of the reviews on here... Zobacz więcej
Just coming here to write a positive review after my order of some trainers was delivered today. Before ordering I read some of the reviews on TrustPilot, and was uncertain about placing an order, but... Zobacz więcej
Dane kontaktowe
113 Charlestown Road, bt635pr, Portadown, Zjednoczone Królestwo
- 02838392233
- cs@mckeeversports.com
- mckeeversports.com
3,3
Średnia
15 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Odpowiedź od McKvr
Hi Rafal,
Thank you for your 5* review, We hope we get the chance to impress again soon!
Kind Regards
McKeever Sports Team
Not good business
So I ordered 2 gym tops and paid the 6.99 for Dpd delivery. Almost 2 weeks later still no sign of my order so I e-mailed! They then informed me 1 top was out of stock (only when I emailed first) and they would issue a full refund or i could go online and order another. So I went online and picked another top, told them the item code to be informed I owed them an extra €7. The e-mail implied to pick another top and there would be no extra charge (within reason) seen as they were at fault, in no part of the e-mail did it say there would be an extra charge to meet the balance. I said I would leave it and get the refund! Again almost 2 weeks later still no sign of the money in my account so I had to e-mail AGAIN last week. More apologies, said the refund was issued and just took that long to process! 2 weeks?? Really! Within 1 hour Of e-mailing them the refund was processed. The more I think about it all the more annoyed I get and them charging €6.99 for delivery and the item taking 2 weeks to arrive, and told 1 item is out of stock. Also I had no issue paying the delivery costs when I was getting two items delivered. Extremely unprofessional!
19 kwietnia 2022
Odpowiedź od McKvr
Hi Rachel
Apologies about this. We are working very hard in the backround to make sure situations like this don't happen again
Sorry again
Kind Regards
Lindsey
Customer Service Manager
VERY GOOD SERVICE
12 kwietnia 2022
Odpowiedź od McKvr
Hi kevin,
We are very happy to hear you had a great level of service. Thank you so much for your 5* review and recommendation.
Kind Regards
McKeever Sports Team
Very quick delivery considering where…
Very quick delivery considering where it came from, will definitely use again
11 kwietnia 2022
Odpowiedź od McKvr
Hi Neil,
We are so very glad to hear you had a positive experience and look forward to your future orders :)
Kind Regards
McKeever Sports Team
Odpowiedź od McKvr
Hi Stephen,
Thanks for your fantastic review! We love hearing that we're getting it right!
Kind Regards
McKeever Sports Team
Odpowiedź od McKvr
Hi Noel,
We are very happy to hear that you are pleased with our products and service! Thank you so much for your great review.
Kind Regards
McKeever Sports Team
Great product at a competitive price…
Great product at a competitive price delivered in reasonable time to my door.
5 kwietnia 2022
Odpowiedź od McKvr
Hi Sean,
Thank you so much for your 5* review, we try to keep our prices as competitive a possible.
Kind Regards
McKeever Sports Team
Odpowiedź od McKvr
Hi Sophie,
We are so very glad to hear you had a positive experience and look forward to your future orders :)
Kind Regards
McKeever Sports Team
Excellent service,fast delivery
3 kwietnia 2022
Odpowiedź od McKvr
Hi Deirdre,
Thanks for your super review. We hope we have the chance to impress again soon!
Kind Regards
McKeever Sports Team
Outstanding service and user friendly
Outstanding service and user friendly. Found the staff super friendly
3 kwietnia 2022
Odpowiedź od McKvr
Hi Brendan,
Thanks for your fab review! We work hard to ensure our website is as easy to use as possible! Glad to hear you received a great level of service :)
Kind Regards
McKeever Sports Team
Great turnaround time.
2 kwietnia 2022
Odpowiedź od McKvr
Hi Patricia,
We're glad we could be of service, Thanks for your review!
Kind Regards
McKeever Sports Team
Quick delivery
1 kwietnia 2022
Odpowiedź od McKvr
Hi Paul,
Thank you for your 5* review, we try ensure delivery is always as quick as possible.
Kind Regards
McKeever Sports Team
Odpowiedź od McKvr
Hi Nicola,
Sounds like you had the perfect shopping experience, Thanks for sharing your super feedback!
Kind Regards
McKeever Sports Team
I would definitely recommend this…
I would definitely recommend this website. I ordered the wrong size and when I realised I contacted the company and they were very helpful and accepted the change without argument. Very pleased with service and with item I bought. Would not hesitate to purchase from them again.
30 marca 2022
Odpowiedź od McKvr
Hi Jane,
Thanks for your super review, we hope we have the chance to impress again soon!
Kind Regards
McKeever Sports Team
Kind Regards
McKeever Sports Team
Great customer service!
Ordered a swing set from McKeevers which came with one of the parts the wrong size. Contacted customer services and spoke to Lindsey who was so lovely. She sorted out the problem and now we have a lovely swing set and 2 happy kids.
30 marca 2022
Opinia niezależna
Odpowiedź od McKvr
Hi Ann,
Thank you for your 5* review, We hope we get the chance to impress again soon!
Kind Regards
McKeever Sports Team
I bought a polar ignite watch
I bought a polar ignite watch. Sent it back as it's faulty. It has been returned to me in the same condition. Stick to Amazon.
28 marca 2022
Odpowiedź od McKvr
Hi Glen
On checking back through the full history of your order I can see your watch was returned to Polar as per their returns policy, the watch was returned back to us again from Polar along with a full description report from them that the watch was fixed, we now believe from yourself the watch was in fact still faulty and has been since refunded in full
Apologies about this
Kind Regards
Lindsey
Customer Services Manager
We have not yet received order which…
We have not yet received order which was placed on 4th of February
28 marca 2022
Odpowiedź od McKvr
Hi Olive
On checking your order I can see you had ordered one of the made to order jerseys with a leadtime of 18-35 working days for delivery. I see this has now been delivered
Regards
McKeever Sports
Good service good product.
28 marca 2022
Odpowiedź od McKvr
Hi William,
We are very happy to hear that you are pleased with our products and service! Thank you so much for your great review.
Kind Regards
McKeever Sports Team
I have never received my order
25 marca 2022
Odpowiedź od McKvr
Hi Orla
Apologies about this but it seems your order isn't on our system. I have asked my team to look into this further and the issue has now been fixed
I'll email you now also to confirm the status of your order
Kind Regards
Lindsey
Customer Services Manager
Timely!
Considering I ordered shoes that were coming from a different country, the timeliness and accessibility to tracking my order was great. The shoes came the day that was predicted, and they were in tip top shape! We appreciate the service.
25 marca 2022
Odpowiedź od McKvr
Hi Dorian,
We are very happy to hear you had a great level of service. Thank you so much for your 5* review!
Kind Regards
McKeever Sports Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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