Mbpartsgiant Recenzje 

62
•
Wynik TrustScore: 2.5 na 5

2,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

The pricing on the parts is amazing, the shipping is a little steep but not sure you can control that. Customer support is HORRIBLE. Tried 4 times calling in go through all the prompts to eventually b... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Their website is pretty helpful as far as finding the parts you want. I started a Live chat to get some clarification on a part. The chat directed me to call. I called. My call was never answered. I p... Zobacz więcej

Oceniono na 2 z 5

I ordered a cover molding (Part No. 251-810-02-15-9650) for my Mercedes ML350, but unfortunately, the part I received didn't match what was ordered. After a bit of back-and-forth with a delivery failu... Zobacz więcej

Oceniono na 5 z 5

EXCELLENT OE PARTS , GREAT PRICES AND FAST DELIVERY. PARTS CATALOG IS PRECISE AS WELL.


Dane kontaktowe

2,6

Słaba

Wynik TrustScore: 2.5 na 5

62 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 64% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,6

Wszystkie recenzje

(62)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 46

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 2 z 5

MBPartsGiant.com Cons vs 1 Pro, not so great!

MBPartsGiant.com is great on pricing. That is the only positive. You can expect at least a 3 week time frame from the time that you place an order and potentially receive your products. Communication could use improvement. You can expect like clock work to receive an email 1 - 2 weeks after placing your order that states there will be a delay in shipping your order. Then expect another 1 - 2 weeks before you receive your product. If you have a larger order, it may be shipped in multiple packages. They won't be able to tell you what was shipped in what package. If/when a package is lost they do more in trying to make you seem like a criminal who is trying to commit fraud to steal your own package vs actually opening an performing a proper investigation to locate the missing package.

This is definitely a case of you get what you pay for. You may ultimately receive your order, but it's going to take 3 weeks at least before you receive it. If you call for the order update you'll get the same standard response and it's pretty much we'll ship it to you once we receive it. This is not the place to shop at if you have a car project with a deadline. It is the place to come to save a few dollars and they can have most Mercedes parts that otherwise you'd have to get from a junk yard or pay the dealer prices for brand new OEM parts.

4 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Excessive price gouging

This site and company is profoundly corrupt. I ordered a fender liner. They quoted me one price. Mind you they are in the same state and 20 miles away. They stated the shipping and handling went from $19.99 to $190.00. I could have picked it up. Nonetheless, their system is automated. There is no one to talk to about it. Need to cancel and be done with this place!

12 listopada 2025
Opinia niezależna
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

Thank you for your feedback. We're sorry to hear you're not satisfied with our sales policy.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.

Please feel free to reach out to our customer service team at 1-888-958-5349

Oceniono na 1 z 5

This is the biggest scam of a Co

This is the biggest scam of a company. DO NOT USE. I'm contacting every organization that i know and my bank. They asked me to put in my VIN and they selected the "CORRECT EMBLEM". it was the wrong one. Mercedes Benz said it was a joke. They won't return my money because I didn't have the original packaging. So they and you a random part and if you trust that they even know what they are doing. You don't think about saving the box.

15 października 2025
Opinia niezależna
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve. Your feedback is essential for improving our services.

Oceniono na 1 z 5

Bait-and-Switch Pricing and Poor Customer Service

I ordered a car part on MBPartsGiant.com and paid with my credit card. I received an email stating that I’d need to pay three times the original price to actually get the part. When I called Carla on 11/6/25 to address what felt like a classic bait-and-switch, I asked if anything could be done to resolve the issue. Her response? “Go ahead and leave a negative review.”
She claimed the inflated pricing was disclosed in emails and on their website—but that’s not what I saw when I placed the order. I simply expected to pay the price shown and receive the part, not jump through hidden hoops or be upsold after payment. To make matters worse, Carla also informed me that the shipping timeframe I was initially quoted was incorrect and that it would take longer than expected.
This experience was frustrating, misleading, and disappointing. I won’t be ordering from them again—and I’d caution others to read the fine print very carefully, assuming it’s even there.

6 listopada 2025
Opinia niezależna
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

Thank you for your feedback. We're sorry to hear you're not satisfied with our sales policy.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.

Oceniono na 1 z 5

SCAM COMPANY

SCAM COMPANY. Stay far away from mbparts.com. They sold me a defective part, and now they’re refusing to honor their own return policy. MB18100350. Absolutely unacceptable. I spoke with a so-called supervisor named Joe, rude, unhelpful, and full of attitude like I’m the problem. I’m done being polite. This company is a complete joke and a ripoff. They take your money and leave you hanging. Buyers beware! do NOT trust these scammers.

6 sierpnia 2025
Opinia niezależna
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

We’re truly sorry to hear about your experience. It’s disappointing to know we let you down, and we sincerely apologize for the inconvenience and frustration this caused. Your feedback is not taken lightly, and we’re committed to learning from this to ensure it doesn’t happen again.

Thank you for bringing this to our attention.

Oceniono na 1 z 5

Ordered a part for my Benz

Ordered a part for my Benz, turned out to be defective. While waiting for the RMA, I ordered the replacement. I received the first communicating asking for the VIN, which I provided, now I receive certified proof of purchase. And have been instructed to take the vehicle to my local MB dealer for diagnostic and replacement part. I have the diagnostic report from a non MB dealer. The part in question is the front bearing hub, that has throw codes for ABS traction control. The closest dealer is about 50 miles away, don't feel comfortable driving the car. So to get a replacement part, I need to have the car towed to the dealer, pay for a diagnostic report that shows what the non dealer reported. WOW now spending $500 to get a $242 refund.
BEWARE!!!!!!

24 lipca 2025
Opinia niezależna
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.

Oceniono na 2 z 5

Order drive shaft in bolts and.. I got…

Order drive shaft in bolts and I got the drive shaft in like 2 weeks. It was a month and 3 days after fighting and arguing that I never got the bolts customer was pissed.

23 lipca 2025
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.

Thank you for taking the time to let us know.

Oceniono na 5 z 5

Exactly what I needed.

27 czerwca 2025
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

Thanks so much for the great review! We're really happy to hear you had a good experience with us. Getting the right part on time can make all the difference, and we're glad we could help.

We appreciate your support and hope to help you out again on your next repair or project!

Oceniono na 5 z 5

Parts were correctly labled

Parts were correctly labled, not off brand, and therefore the fit was perfect

30 maja 2025
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

Thanks a ton for the awesome review! We're really glad everything went smoothly with your order and that the part was just what you needed.

We’re all about making it easy to get the right parts fast, so it’s great to hear we delivered. Hope to see you back next time you’re working on something!

Oceniono na 4 z 5

Cheap Plastic

I ordered the lever used to open the driver door. The shipping was fast but like all Mercedes parts over priced and a cheap piece of plastic. Mercedes has gotten to be a cheaply made expensive (luxury?) vehicle. Not sure when Mercedes got so chintzy.

30 maja 2025
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

Thank you for sharing your feedback. We're sorry to hear about your experience. We appreciate you bringing this to our attention and hope to provide a better experience in the future.

Oceniono na 5 z 5

I enjoyed your stock of Mercedes Benz…

I enjoyed your stock of Mercedes Benz parts but mostly your very fair pricing.

30 maja 2025
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we truly appreciate you taking the time to leave a review.

We look forward to serving you again in the future!

Oceniono na 1 z 5

Avoid this entity at any cost. Scam.

I was a MB dealer for 28 years. I cannot believe how low the mark has fallen in insuring QC and CS by its vendors / dealers.
I ordered a simple none special order 60$ part and even got emails confirming the part order, shipping and delivery. Instead of the part actually arriving I received an envelope (with tracking) with 2 washers in it.
I have spent a week trying to get this resolved and still no emails, no return calls, no resolution. . . just hoops to jump through.
Site reflects CA but wrong parts shipped from FL.
I can’t believe it. 60 bucks and they’ve avoided CS like no other I’ve EVER experienced. Forced me to charge back the purchase.

25 kwietnia 2025
Opinia niezależna
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

We’re truly sorry to hear about your experience. It’s disappointing to know we let you down, and we sincerely apologize for the inconvenience and frustration this caused. Your feedback is not taken lightly, and we’re committed to learning from this to ensure it doesn’t happen again.

Thank you for bringing this to our attention.

Oceniono na 1 z 5

Wrong brake pads

I ordered brake pads for my Metris. MBpartsgiant send me the wrong parts and refuse to issue RMA since half of the shipping label is gone. They taped the label and the only way to open the box was to remove the tape. They clearly do not take responsibility for making the mistake. instead of an apology they hide behind a lame excuse. Every rep was asking for different and additional photos. they have all the shipping records. I do too. They cannot be trusted. The dumbest return policy ever. A total scam. Thankfully my CC company trust me.

21 kwietnia 2025
Opinia niezależna
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.

Thank you for taking the time to let us know.

Oceniono na 5 z 5

Easy to find the part and the right…

Easy to find the part and the right part was deliveryed

27 marca 2025
Logo Mbpartsgiant

Odpowiedź od Mbpartsgiant

Thank you for the great review! We're glad to hear you had a positive experience shopping with us and that your part arrived just as expected. We work hard to make sure ordering auto parts online is fast, easy, and reliable — so it’s great to know we hit the mark!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej