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Mayo Wynne Baxter Recenzje 1172

Wynik TrustScore: 5 na 5

4,8

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Oceniono na 5 z 5

I find legal jargon really overwhelming, and Belinda at Mayo Wynne Baxter talked me through the document I needed to sign, helpfully demystifying each point. She responded swiftly to my email queries,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I would wholeheartedly recommend Mayo Wynne Baxter, and in particular Michelle & Sally for any house sale/purchase needs. You hear horror stories about solicitors during house buying, but this wasn't... Zobacz więcej

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Oceniono na 5 z 5

I am an estate agent and I have no tie up or business connection with this firm. However when I have had a client that has received exceptional service I feel the need to write for potential buyers se... Zobacz więcej

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Oceniono na 5 z 5

Belinda at Mayo Wynne Baxter made what could have been a stressful situation feel easy. I was working to a deadline following my redundancy and she was responsive, clear, and incredibly efficient. She... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Usługi prawne

Napisane przez firmę

Award-winning solicitors with offices across Sussex. Mayo Wynne Baxter employ outstanding legal specialists and deliver exceptional service for clients locally and nationally.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

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Oceniono na 1 z 5

A simply appalling client experience

It is with remorse I feel the need to submit this review as I have historically received great service from this firm and been happy to recommend them.

However when engaged recently to assist with the estate of a deceased relative they lost my trust and loyalty by completing on an asset sale but refusing to release the substantial proceeds - seemingly due to a paperwork anomaly which possibly should have been an obstacle to allowing completion to occur. The consideration of sale was then held to ransom as they sided with their opposite counterparty on the transaction in an attempt to overcome perceived errors.

A complaint was raised in accordance with their procedures but has not been acted on as per their published guidelines. Over 8-weeks have since elapsed and correspondence is not being responded to or even acknowledged. No-one is available to discuss giving me little option other than to refer the matter to the Legal Ombudsman. The immense stress and frustration this has caused could and should have been avoided - especially given the circumstances with the sad loss of a loved relative. This has had a profound and devastating effect.

Edit Jan 2026: Thank you for your reply. However I see no evidence you take concerns raised seriously. My complaint of 22 Sept 2025 remains unanswered- some 15 weeks after it was raised notwithstanding the 6-8 week timescale advertised on your website. There appears to have been a complete breakdown in your processes and client orientation. Your faux concern is frankly insulting given the shambolic way you have mis-managed my affairs

22 września 2025
Opinia niezależna
Logo Mayo Wynne Baxter

Odpowiedź od Mayo Wynne Baxter

Thank you for taking the time to share your feedback.
We are sorry to hear that you feel dissatisfied with your recent experience.
At MWB, we take any concerns raised about our service seriously.

Oceniono na 1 z 5

Terrible company

Terrible company, awful communication, dragged out the house purchase for 6 months. Gave awful advice and reported findings incorrectly to lender. Impossible to get hold of.

25 listopada 2025
Opinia niezależna
Logo Mayo Wynne Baxter

Odpowiedź od Mayo Wynne Baxter

Thank you for sharing your feedback.
As you are aware you are not a client of this firm and as such we cannot provide a detailed response to your complaint. We regret that the outcome of the transaction was not as you had anticipated, which was due to complications that were outside of our control.
We are satisfied that we have acted in the best interests of our clients, and we regret any inconvenience this situation may have caused.

Oceniono na 5 z 5

It is 27 years since we moved last

It is 27 years since we moved last. Things have changed drastically in the Property Market. Having MWB on our side has been fantastic, they are local, they know the area, know who to talk to and know all the Estate Agents. Having a trusted Legal Team supporting us in both our sale and purchase was a very wise choice. When other so-called 'conveyancing factories' (in other parts of the country) were failing to provide timely updates or support, the MWB Team held our hands and provided timely guidance and professional advice at all times. We are glad we chose a local independent solicitors.

7 listopada 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words an the 5-stars! We will pass it onto our Property team.

Oceniono na 5 z 5

Fantastic support assisting with a work…

Fantastic support assisting with a work situation. Nicola was helpful and always on hand to answer any questions I had. I would highly recommend

17 listopada 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words. We will pass it onto Nicola.

Oceniono na 4 z 5

Family law

During a difficult divorce and so a very difficult time in my life, I was grateful for the knowledge that Grant had and the compassion he showed towards me. It was good to know that he was on my side, fighting for the best outcome for me. He was always courteous and explained my options clearly, just what you need when you are in a situation that is unfamiliar and unpleasant. I would recommend Grant and like to thank him for all his hard work.

11 marca 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review. We will pass it onto Grant.

Oceniono na 5 z 5

Michelle and her team made the process much easier

As usual, Michele and her team guided us through the process of selling and buying, which although never easy, was made more so with Mayo Wynne Baxters professionalism.

We would have no hesitation in using Mayo Wynne Baxter in the future and would recommend them.

21 października 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words. Michelle is great and we will pass this onto her.

Oceniono na 5 z 5

Employment Settlement Agreement

I used Mayo Wynne Baxter for a second time after they proved so helpful when tracing and obtaining documents relating to my late mother's property. This time it was a different matter, but once again they provided excellent support and advice. Marika and Victoria were available and organised. If your company pays for you to take legal advice on such matters, then I would recommend using Mayo Wynne Baxter.

15 września 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for the 5-stars! Marika and Victoria are great and we will pass it onto them.

Oceniono na 5 z 5

Exceptional experience from start to…

Exceptional experience from start to finish. The initial contact with the front office was warm and efficient, followed by expert knowledge and clear, helpful advice from Marika. The entire process was handled with genuine understanding, empathy, and professionalism.

1 października 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words and the 5-stars. We will pass it onto Marika.

Oceniono na 5 z 5

The professionalism of the team at Mayo…

The professionalism of the team at Mayo Wayne Baxter stands out, they have helped me in two different occasions and I have been very impressed with their performance and leadership. Well done and for sure will recommend you to others.
Kind regards

6 sierpnia 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words and for taking the time to leave us a review.

Oceniono na 5 z 5

Estate administration

MWB gave me excellent support in the complex administration of my late uncle's estate for which I was the executor, submitting all the necessary information to HMRC and distributing the residue to the beneficiaries in a timely manner.

4 listopada 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for the 5-stars! We will pass it onto the team.

Oceniono na 5 z 5

I engaged Mayo Wynne Baxter to assist…

I engaged Mayo Wynne Baxter to assist me with my redundancy. I found Ross and Brenda very friendly and helpful, and generous with their time. They dealt with my needs in a timely manner, and I would recommend to a friend.

30 września 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words. We will pass it onto Ross and Brenda.

Oceniono na 5 z 5

Great service

Efficient selling of house ,great communication throughout.Thank you Simon

29 października 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for the 5-stars. We will pass it onto Simon for you.

Oceniono na 5 z 5

Professional, warm and timely support

Nicole Humphreys gave me great and timely advice on my matter. She was warm, approachable and very professional. She was able to guide me through complex terms and documents with ease. Thank you for your service and support, Nicole!

29 sierpnia 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words. We will pass it onto Nicole and team.

Oceniono na 5 z 5

Excellent Service

Juliet Godfrey and her team acted for us on the recent sale of our Newick property and we have been very impressed with the service we received. The sales process was complicated by the fact that we were living abroad throughout but the updates and communication we received from her and her team was exemplary. A special thank you to paralegals Chloe and Cheryl.

24 października 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words to the team! They are great and we will pass it onto them.

Oceniono na 5 z 5

Excellent employment law support

I can’t thank Ross Spiller enough for his help with my employment law case. He was patient, responsive and supportive throughout a very stressful time, always taking the time to respond to my numerous emails and explain everything clearly so I fully understood my position and the process. Ross was professional, knowledgeable and achieved a positive outcome for me that I am delighted with. I wouldn’t hesitate to recommend Mayo Wynne Baxter, and especially Ross, to anyone seeking sound legal advice and effective representation.

26 października 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words Eleanor. Ross is great and we will pass this onto him.

Oceniono na 5 z 5

thorough and polite

Simplified and explained a document thoroughly, politely suggested amendments to the other party which were accepted.

22 października 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for the 5-stars and for taking the time to leave us a review.

Oceniono na 5 z 5

Highly recommended - The experience I have had in dealing…

The experience I have had in dealing through Michelle Payne has been excellent. I could not fault in any way how well I was treated with the sale of the property and the land sale.
Always available to help or guide me and have been truly grateful for all the help I had.

16 października 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words Wendy. We think Michelle is excellent too and we will pass this onto her.

Oceniono na 5 z 5

Marie Stocks was brilliant.

Marie was brilliant at hearing my side and assisting with my case. Highly recommend, thank you! I got the outcome that I wanted and couldn’t have done it without her.

29 kwietnia 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words Laura, we will pass it onto Marie.

Oceniono na 5 z 5

Ross was very thorough and explained…

Ross was very thorough and explained everything with appropriate language. Settlement went through without a hitch I'm very satisfied with this company.

21 maja 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for your kind words. Ross is great and we will pass this onto him.

Oceniono na 5 z 5

Great company

Worked with Victoria and Ross to expediate leaving my company after 16 years. Really good experience from all aspects. Thanks for your help both

15 października 2025
Opinia niezależna
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Odpowiedź od Mayo Wynne Baxter

Thank you for the 5-stars. Ross and Victoria are fantastic and we will pass this onto them.

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