Mattress.co.uk Recenzje 

314
Wynik TrustScore: 2.5 na 5

2,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Order bed and mattress about 2 months ago. Got delivery after a month. Could not assembled it because of manufacturing fault, could not use bedroom for that long then they did send faulty part which i... Zobacz więcej

Oceniono na 3 z 5

Great mattress, excellent product. No faults with Mattress.co.uk. Just please get rid of the delivery company that act on your behalf as they are dragging your reputation down. 10 days to take deliv... Zobacz więcej

Oceniono na 1 z 5

Shocking customer service!! I ordered a quilt for next day delivery, 7 days later nothing received I called, texted and tried to chat (not answered),eventually waited on the phone for 45 minutes to... Zobacz więcej

Oceniono na 1 z 5

1. Mattress went back from delivery depot to mattressonline. One voicemail left by delivery company and rest calls from private number. They decided to send the mattress back. 2 matress online... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z meblami do sypialni

O Mattress.co.uk

Informacje przekazane przez różne źródła zewnętrzne

At Mattress.co.uk we are committed to providing great customer service and great products from leading brands to our customers all over the United Kingdom.

Free Delivery

Mattress.co.uk provides Free UK delivery* to your room of choice throughout England, Scotland and Wales.

We provide a free professional two man delivery service that will deliver your purchases to your room of choice.

We deliver most items Monday to Friday, 9am-6pm. *Some remote area restrictions apply.

Expert Advice

We have a team of highly experienced Bedding Consultants available to help you choose the bed or mattress that's right for you.

You can contact our customer service department at 0333 123 0891, our telephone support lines are open Monday to Friday 9.00am to 5.30pm.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

314 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(314)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

very satisfied with the service of this company.

I have had a reply to my complaint and I must say the after service I have received is second to non. Julie the customer service advisor was very helpful and has resolved the minor problem I had. I revoke my previous opinion and I am now very satisfied with the outcome and the company policy. Thank You.

15 kwietnia 2013
Opinia niezależna
Logo Mattress.co.uk

Odpowiedź od Mattress.co.uk

After investigating the previous issues, we are delighted to receive this new feedback. We strive ourselves on providing customer service +1, and are very pleased that we have been able to resolve this promptly.

Oceniono na 5 z 5

Hassle free service

Order was fulfilled exactly as promised. A phone call prior to delivery day and also a call on the day meant we knew exactly when the beds were going to arrive. Excellent service. Thank you very much.

6 kwietnia 2013
Opinia niezależna
Logo Mattress.co.uk

Odpowiedź od Mattress.co.uk

Thank you for your review. We are delighted to hear we met all your expectations and hope you will call back to us again when your next in need of a new mattress.

Oceniono na 5 z 5

great company

bought base and mattress had to wait 10 days for delivery but bed is great very comfy would recommend this company great service

1 kwietnia 2013
Opinia niezależna
Oceniono na 5 z 5

excellent

great customers service

matress is excellent, would recommend!

18 marca 2013
Opinia niezależna
Logo Mattress.co.uk

Odpowiedź od Mattress.co.uk

Thank you very much for your positive review. We work hard to ensure our customers receive the best possible support and customer service.

Oceniono na 5 z 5

Very good quality & value and a great delivery service

I ordered this mattress and was given a delivery date of about ten working days. I was phoned the day before by the courier to give me a time slot and then phoned on the delivery day telling me it would be here within 1½ hours. It was. The new mattress was in perfect condition and is very comfortable. Excellent service.

16 marca 2013
Opinia niezależna
Oceniono na 5 z 5

Great Service

From the minute I ordered the new mattress,the service was excellent. What I really liked was that they contacted you to arrange a delivery day and then phoned you back to give you a 3 hour time slot. On the morning of delivery they phoned again to say exactly what time they would deliver the mattress.It meant you didn't have to wait in all day wondering when they were going to turn up. They arrived on time just as they said on the phone. If I ever need another new mattress this is the first place I would look.

11 marca 2013
Opinia niezależna
Logo Mattress.co.uk

Odpowiedź od Mattress.co.uk

Many thanks for your great review. We work hard to try and make sure our customers receive nothing but the highest level of service from start to finish.

Don't forget to keep checking our website, our great deals are regularly updated.

Oceniono na 5 z 5

Very Good

Shopped around for this item definitely cheapest around for identical product. Delivered when said phoned first as said, delivery team courteous & informal had the product three weeks & sleeping well but then again should expect that from a well known product silent night.

7 marca 2013
Opinia niezależna
Logo Mattress.co.uk

Odpowiedź od Mattress.co.uk

Thank you for your positive review. We are delighted to be able to offer a 1st class service to match our 1st class brand.

Oceniono na 5 z 5

Great product and service

Everything went according to the information on the Website. Bed was delivered in perfect order by really helpful delivery men who even put on plastic covers on their shoes to come into the house. They set up the bed and took away all the wrapping. Great service.
ps the bed is very comfortable too.

1 marca 2013
Opinia niezależna
Oceniono na 5 z 5

very smooth transaction

detailed description, simple ordering process, delivery when said.
exactly how service should be, Im one very happy customer.

26 lutego 2013
Opinia niezależna
Logo Mattress.co.uk

Odpowiedź od Mattress.co.uk

Thank you for your review and we are delighted to hear from another happy customer.

Oceniono na 5 z 5

great price for a decent bed and no problems with delivery

Ordering the bed online was as easy as any other website, the only difference really was the price. I was contacted shortly after completing the order to arrange delivery then a few days later an SMS was sent to me with a three hour delivery window. The bed and mattress arrived on time and as described.

25 lutego 2013
Opinia niezależna
Oceniono na 5 z 5

Great value for money , would recommend

Order process indicated I would receive a phone call to match delivery-dates,

This didn't happen

I phoned and frankly the team where really help ful
All worked out well In the end

Mattress is great value for money,even thou it's at the lower end of the £ market

We have been sleeping v well.....
I'd have no hesitation to recommend

Eric

21 lutego 2013
Opinia niezależna
Oceniono na 5 z 5

A quality mattress with a quality service.

Excellent value for money we wouldn't have been able to have afforded this mattress from the high street, and it's suprising what a difference it makes, we both feel more rested in the mornings and my husbands back has stopped hurting after months of lower back pain.

11 lutego 2013
Opinia niezależna
Oceniono na 5 z 5

Can't Fault this Company!

From placing my order online to receiving my item, this company fulfilled the perfect customer experience. They telephoned two days before delivery to arrange a convenient time and on delivery day the driver rang me two hours before he was due to arrive as promised. No problems whatsoever and the item I bought was in perfect condition. I wouldn't hesitate to use this company again and would recommend to anyone with full confidence.

8 lutego 2013
Opinia niezależna
Logo Mattress.co.uk

Odpowiedź od Mattress.co.uk

Thank you for such a positive review.

We appreciate you taking the time to provide us with this feedback.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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