Order bed and mattress about 2 months ago. Got delivery after a month. Could not assembled it because of manufacturing fault, could not use bedroom for that long then they did send faulty part which i... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great mattress, excellent product. No faults with Mattress.co.uk. Just please get rid of the delivery company that act on your behalf as they are dragging your reputation down. 10 days to take deliv... Zobacz więcej
Shocking customer service!! I ordered a quilt for next day delivery, 7 days later nothing received I called, texted and tried to chat (not answered),eventually waited on the phone for 45 minutes to... Zobacz więcej
1. Mattress went back from delivery depot to mattressonline. One voicemail left by delivery company and rest calls from private number. They decided to send the mattress back. 2 matress online... Zobacz więcej
Informacje dotyczące firmy
O Mattress.co.uk
Informacje przekazane przez różne źródła zewnętrzne
At Mattress.co.uk we are committed to providing great customer service and great products from leading brands to our customers all over the United Kingdom.
Free Delivery
Mattress.co.uk provides Free UK delivery* to your room of choice throughout England, Scotland and Wales.
We provide a free professional two man delivery service that will deliver your purchases to your room of choice.
We deliver most items Monday to Friday, 9am-6pm. *Some remote area restrictions apply.
Expert Advice
We have a team of highly experienced Bedding Consultants available to help you choose the bed or mattress that's right for you.
You can contact our customer service department at 0333 123 0891, our telephone support lines are open Monday to Friday 9.00am to 5.30pm.
Dane kontaktowe
PO Box 100, Long Ing Lane, BB18 6WT, Barnoldswick, Zjednoczone Królestwo
- 0333 123 0891
- info@mattress.co.uk
- mattress.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Really pleased with my purchase. Value and service top notch. Will definitely use you next time I wish to purchase another bed. Already recommended you to several friends.

Odpowiedź od Mattress.co.uk
Efficient, convenient delivery. Quality product.
Brilliant mattress glad I bought two!
Bought the mattresses for my teenage sons. So far so good, said they are really comfy they didn't want to get out of bed.

Odpowiedź od Mattress.co.uk
Good value mattress delivered on time.
The mattress is very comfortable and as long as it lasts more than a couple of years will have been a bargain. Ordering online was straightforward and delivery was completed at the pre-arranged time. Good communication from helpful courier with no problems at all. Would use this company again depending on the mattress' lifespan!
Non catchy review, very good service
flawless service, you arrange date of delivery, you receive quality product for good price, no drawbacks noticed!

Odpowiedź od Mattress.co.uk
Excellent service!
Easy to order & organise delivery time. Efficient & happy delivery men.
I live in a rural location where ordering & receiving such items (especially large ones) has been problematic in the past.
I would definitely use mattress.co.uk again & have recommended to my family & friends.
Poor delivery company mattress not full memory foam
Bad delivery service, and seems like incorrect matress I was expecting full memory foam matress but this is just memory foam topped so isn't up to my standards I was expecting!

Odpowiedź od Mattress.co.uk
why buy from high street
this is the second time ive bought beds from mattress .co.uk and its the best place to buy i saved a fortune over £500 would definately buy again

Odpowiedź od Mattress.co.uk
A great bargain of a mattress, swiftly delivered and comfy to sleep on.
Mattress is firm but comfy to sleep on due to the memory foam. Delivery was quick service very good. Very good company to deal with.
Good mattress
Good mattress for the money, Nice delivery man, carried it to the bedroom for me.Delivery could have been a bit quicker.

Odpowiedź od Mattress.co.uk
Fantastic
I ordered the mattress which was very easy, I got a text to say when it was going to delivered then a phone call 1 hour before delivery which was great as I did not have to take too much time off work to take delivery,
Night time delivery ??
I ordered a new mattress and had no problems with ordering or paying. However, after I chose a Saturday delivery, Ceva Logistics, the carrier, delivered it at 0645 hours. It was dark and the actual time and noise of delivery was NOT popular with us or our neighbours.
Mattress was delivered safely and in good condition but the TIMING !!
Susan J Humphrey.
comfort at last
Needed a new matress and decided on the one we received . the whole experience was so easy and the delivery was co-ordinated between us to within ten minutes. Would recommend to anyone..
Mmmm Sleep Well
Dear Friend,
I know you said you weren’t sleeping well and you wanted a new mattress but your budget was tight.
Well I hope I’m going to make your day. I’ve discovered a website called mattress.co.uk which is part of the Silentnight Group factory outlet; so you are paying far less but still getting the quality.
Great customer service and if you not keen on placing order over the internet you can call 0800 75 69675
I will be recommending this to all family and friends.
dream jeannie
absolutely brilliant mattress. paid twice the price from a retailer earlier in the year, so when the other mattress was needing renewed I went straight to silentnight and almost halved the price. delivery was super and they kept in contact throughout the order and day of delivery.

Odpowiedź od Mattress.co.uk
We got what we ordered
The companies web site was easy to use and selections made easy.
We can only thank the delivery company for keeping in touch and delivering our mattress on time.
The mattress is very comfortable and we are sleeping well again.

Odpowiedź od Mattress.co.uk
Good Value and Good Service
Ordered a mattress online - price was good with free delivery. Took around 7-10 days for it to come but excellent customer service - the courier company and the seller both called to say when the mattress was going to be delivered to the hour. Overall very impressed by this.
The mattress is not an expensive one however very serviceable and of decent quality.
Overall i would recommend them

Odpowiedź od Mattress.co.uk
First class service.
Easy to order,courtesy call before arrival and delivery people were friendly and helpful.i would recommend to anyone,and would use again.

Odpowiedź od Mattress.co.uk
Wonderful service
Great online service and reasonable price for good value.

Odpowiedź od Mattress.co.uk
Ruby cushion memory mattress purchase Excellent!
Excellent mattress which is extremely comfy and after two weeks of use seems to be very good quality for £180. Delivered on the date promised and regular communication from seller. Overall I would recommend buying from this site as it was a trouble free transaction.

Odpowiedź od Mattress.co.uk
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