Matrix Limos Worldwide Recenzje 

185
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We miscalculated how long our trip to the airport would take & as a result risked missing our flight. Our driver recognized the problem immediately and drove aggressively, but very safely, to get us... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Matrix was excellent when it came to communication. We received both a text and email to confirm our departure and arrival pickups. Prior to pick up we received a text with our drivers name and licens... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Javits Center to LaGuardia in mid-afternoon went smoothly. Upon arrival at LGA, I was informed that my flight was delayed 12 hrs, 10 min, meaning it was rescheduled to leave early the next morning. Ma... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Last night 12/3, my driver Mohammed was amazing. He was prompt, communicative, helpful and a great driver like all MATRIX drivers. Additionally his upbeat personality lifted my spirits after my 2 hour... Zobacz więcej

Informacje dotyczące firmy

  1. Usługa transportowa

Napisane przez firmę

Matrix Limos provides the finest and safest chauffeured transportation.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

185 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(185)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great driver

Great driver Maitra. He was on time with clear messages and got us home quickly and safely.

8 maja 2022
Opinia niezależna
Oceniono na 3 z 5

The importance of the smell of the car…

The importance of the smell of the car should not be overlooked. Mine had 3 factors going against it which made me feel quite sick (even with my mask and window opened a little): 1) body odor, 2) cheap car freshener, and 3) the food the driver decided to open during my ride. Not an easy trip home.
Really unfortunate that your company doesn't emphasize the rider experience.

2 maja 2022
Opinia niezależna
Oceniono na 3 z 5

Wrong plate number and 2 different people

I got two different texts from 2 different people saying they had arrived to pick me up, then the car that arrived had a license plate that did not match the plate number provided in Matrix's email, even though the driver's name did match. Made me consider sending the gentleman on his way and taking a cab to avoid such a sketchy situation. Very disappointed since I have been using Matrix for years.

22 kwietnia 2022
Opinia niezależna
Oceniono na 2 z 5

The driver was supposed to wait for me…

The driver was supposed to wait for me at the lobby of Terminal 4 with a sign with my name but he wasn't. It was a serious problem of communication I have to call Matrix to find out where the driver was. The driver had only two months of working with Matrix and he was not very familiar with the Airport. In addition I was supposed to pay $125 and I ended up paying $151.

18 kwietnia 2022
Opinia niezależna
Logo Matrix Limos Worldwide

Odpowiedź od Matrix Limos Worldwide

Thank you, Gioconda. So sorry to hear about your bad experience. Traveling in itself is hard and even harder when travelling during a busy season, and then to find more hardships after arriving is something to be very upset about. It wasn't due to the drivers' unfamiliarity with the airport but because it was a busy week for travel, airport rush and parking issues delayed the driver in getting to you quicker. However, your initial booking was curbside pickup that is why you were quoted $125, after you called requesting an inside pickup the charges went up (inside pickup & parking fees). Confirmation emails are always sent for initial bookings and when changes are made. We hope you decide to choose Matrix Limos again, and we will make sure you are left with the best experience.

Oceniono na 5 z 5

I highly recommend Matrix Limo

I highly recommend Matrix Limo. Their cars are clean, drivers are courteous, and their systems are fully automated.

18 kwietnia 2022
Opinia niezależna
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Odpowiedź od Matrix Limos Worldwide

Thank you so much for your recommendation, J. Appreciate your feedback. Looking forward to serving you again.

Oceniono na 5 z 5

Everything went smoothly

Everything went smoothly, as usual. My driver was prompt, courteous, and helpful with baggage. I will definitely use Matrix again.

7 kwietnia 2022
Opinia niezależna
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Odpowiedź od Matrix Limos Worldwide

Thank you, Joanne. Happy to know that you were taken care of in the best possible manner. Thank you for choosing Matrix Limos.

Oceniono na 5 z 5

Flight Delayed 12 hours

Javits Center to LaGuardia in mid-afternoon went smoothly. Upon arrival at LGA, I was informed that my flight was delayed 12 hrs, 10 min, meaning it was rescheduled to leave early the next morning. Matrix driver brought me to Yonkers for overnight & arranged to pick me up at 4:30 a.m. to try LGA again. Fantastic service accommodating to my needs in this less-than-ideal situation.

2 kwietnia 2022
Opinia niezależna
Logo Matrix Limos Worldwide

Odpowiedź od Matrix Limos Worldwide

Appreciate your feedback, Rob. Glad to hear that you were served well, and the driver handled the situation according to your need. Thank you for choosing Matrix Limos, looking forward to serving you again.

Oceniono na 5 z 5

Extremely satisfied customer!

We were extremely satisfied with the service we received from Atou. He was very helpful and gracious. It could not have been a better experience. The car was clean and comfortable.

29 marca 2022
Opinia niezależna
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Odpowiedź od Matrix Limos Worldwide

Thank you, AJ! So happy to hear that you were served right. Atou is one of our best drivers, and he knows all to well how to serve his customers. Thank you for choosing Matrix Limos.

Oceniono na 5 z 5

Matrix is the best!

Excellent service, excellent drivers. Highly recommend to all.

23 marca 2022
Opinia niezależna
Logo Matrix Limos Worldwide

Odpowiedź od Matrix Limos Worldwide

Thank you, Ola. So happy to know that you received the best service. Thank you for choosing Matrix Limos.

Oceniono na 5 z 5

My husband and I have used Matrix for…

My husband and I have used Matrix for many years and have NEVER been disappointed. The cars are clean, the drivers are friendly, and they know how to get us to our destination regardless of road conditions.

23 marca 2022
Opinia niezależna
Logo Matrix Limos Worldwide

Odpowiedź od Matrix Limos Worldwide

Thank you, John, appreciate your feedback, we're happy to know that we maintained our status. Thank you for choosing Matrix and your continued business.

Oceniono na 4 z 5

Matrix was excellent when it came to…

Matrix was excellent when it came to communication. We received both a text and email to confirm our departure and arrival pickups. Prior to pick up we received a text with our drivers name and license plate of the vehicle. When our departure plane was late, the driver texted us where to meet him. When we arrived, it took us only a few minutes to locate him especially in the typical LGA traffic.

19 marca 2022
Opinia niezależna
Logo Matrix Limos Worldwide

Odpowiedź od Matrix Limos Worldwide

Thank you, Tom, for your wonderful feedback, it's our top priority that our customers are satisfied. We are glad to serve you and hope to serve you again in the near future.

Doświadczenie Trustpilot

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