If it could be minus stars it would very unhappy with Masterquote nothing good to say and when canceled policy as no longer have a car cost £75 what a joke very unhelpful staff .... lost a valued cust... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to go back to MasterQuote after setting up my car insurance with them as there was an issue with my NCB - unknowingly, I hadn’t accrued any whilst I was insured on a leasehold car. Each of the... Zobacz więcej
Reakcja na opinię
I found it easy enough to get Buildings and Contents insurance and had to discuss a number of issues in doing so. What I am not happy about is the online portal. There was no-one on the help... Zobacz więcej
Reakcja na opinię
I find Masterquote difficult to deal with. Difficult to contact and their staff don't appear to be as knowledgeable as perhaps they could be regarding their products. Once you do finally get through t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
MasterQuote search leading UK insurers to make sure we bring you best quote. We provide cheap online insurance for your car, home or van
Dane kontaktowe
The Connect Centre, Kingston Crescent, PO2 8QL, Portsmouth, Zjednoczone Królestwo
- 02394 003 200
- masterquote.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great experience with MasterQuote
Great experience with MasterQuote. The agent I spoke with was helpful, knowledgeable and professional. I’m very happy with the insurance I’ve bought.

Odpowiedź od MasterQuote
Excellent insurance company and…
Excellent insurance company and reasonable priced

Odpowiedź od MasterQuote
Have been a customer for 10+ years now
Have been a customer for 10+ years now. Great customer service all round. Would highly recommend this Company.

Odpowiedź od MasterQuote
I cancelled my policy and my Direct…
I cancelled my policy and my Direct Debit about 3 weeks ago and yet you still renewed it and now want to charge me £54 to cancel the policy because I am cancelling part way through..... its 2 days since it started!!!!!!!!!
Simply shocking!
Masterquote should be struck off the list UK car insurance companies.
I have never come across a more unprofessional and crooked insurer in my years of driving.
Some months ago, I moved from an expensive region of the country to insure a vehicle to a very much lower risk area. After contacting Masterquote to notify them of my change of address, I was incredibly shocked to find that they were adjusting my monthly premium upwards by a significant amount. I pointed out that checking with other insurance companies and obtaining quotes, I had a very good idea of what I should be paying, give or take a few pounds. No movement on their premium...
So, I decided to cancel my policy and move to another insurer. Here I came unstuck, which having now read online reviews, I see I am not alone in doing..
I was slapped with a massive notice for cancelling and threats of court action. What with the lower premium of my new insurance company added to these extortionate fines, I'd have been better off swallowing the unjustified price rise offered by Masterquote.
In the end, after numerous threats, I paid up. Numerous emails, trying to get access to my former policy through their website and pointless hours on hold on the phone to this hopeless company in order to obtain a copy of my NCB have so far yielded nothing.
So I'm massively out of pocket. I've been robbed and deceived by them and now due to their incompetence, am paying full whack because I cannot provide my NCB.
A free word of advice to anyone reading this review - Steer clear of Masterquote. Cheap does not always mean cheerful!

Odpowiedź od MasterQuote
I've used Masterquote for years
I've used Masterquote for years and trust them

Odpowiedź od MasterQuote
Not the best...
I find Masterquote difficult to deal with. Difficult to contact and their staff don't appear to be as knowledgeable as perhaps they could be regarding their products. Once you do finally get through to someone they keep you on the phone for infinitely longer than is necessary. But you cannot always find what you need online. It's a fine line but would not ordinarily use these again.

Odpowiedź od MasterQuote

Odpowiedź od MasterQuote

Odpowiedź od MasterQuote

Odpowiedź od MasterQuote

Odpowiedź od MasterQuote
fab service
This is a great service and pleasure to deal with kept me well informed.

Odpowiedź od MasterQuote
Very straight forward Got my quote and…Car Insurance
Very straight forward Got my quote and paid online Thank youl

Odpowiedź od MasterQuote
Trying to contact them is near to…useless service
Trying to contact them is near to impossible
They take your money then never follow up on anything.

Odpowiedź od MasterQuote
Poor Poor customer service
I have tried on numerous occasions to contact you in order to not renew my policy. after being on the phone line for 10 minutes or more on 4 separate occasions i have cancelled my direct debit and moved my business elsewhere,

Odpowiedź od MasterQuote
I am very satisfied with the way my…
I am very satisfied with the way my treatment from master quote and would recommend them to a people looking for a insurance policy.

Odpowiedź od MasterQuote
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







