Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

By far the team at Marbelltcg are truly the best. Everything always packaged well, quick delivery, amazing communication. Would highly recommend them to anyone, they are truly the best site to... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

If I could give these guys 6 out of 5 stars, I would. Absolutely brilliant. I purchased Pokémon cards from them which were reasonably priced, great condition and their customer service is top... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Customer service is absolutely fantastic. Had a bit of an issue with dispatch but I was replied to promptly and they explained everything. They even offered some free booster packs as a good will gest... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Marbelltcg are brilliant and very caring towards the card collecting community. Me and my little brother collect pokemon cards as a hobby, however with scalpers and everything on retail going out of... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z kartami kolekcjonerskimi

Napisane przez firmę

We are passionate about Pokémon, browse our range of English and Japanese products, ranging from Sealed Boosters Boxes, Booster Packs, Collection Boxes and more!


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

109 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Trustworthy and kind

I took a chance and bought some expensive slabs on eBay, it was definitely the right choice. They packaged the slabs beautifully and threw a couple extra packs in as well. Communicated well with me the whole time, and shipped really fast. I'm impressed and very happy with my experience.

17 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Fast Shipping and well packaged!

Shipping was fast and never have any issues with my purchases from marbell. I just wish it stated the vileplume was a holo because I was hoping it was the none holo and it didn't state if it was either a holo or none holo rare

30 listopada 2025
Oceniono na 5 z 5

Marbelltcg are brilliant

Marbelltcg are brilliant and very caring towards the card collecting community. Me and my little brother collect pokemon cards as a hobby, however with scalpers and everything on retail going out of stock in minutes it's nice to actually purchase these sets.
And finally one last thanks to them for giving us a free card with our purchase me and my brother were ecstatic when we added it to our collection.

4 listopada 2025
Oceniono na 5 z 5

Good service all round

Delivery was swift and items were very well protected in how they was packaged, will definitely be order more from here again. Check out was also very straight forward which I like.

31 października 2025
Oceniono na 5 z 5

Excellent Service

I placed an order on the 24th October, the package arrived on the 29th. Unfortunately there were 2 items missing, I took some photos and emailed the team (this was after opening hours so I did not expect a reply for at least 2-3 working days), I know mistakes can happen so just wondered if the other items may be coming separately, so wanted to clarify as it stated it would come in 1 box. This was also an order I had placed for my nephews birthday (November 6th, I received a response the following day, 30th, apologising for the mix up and that they would rectify this and send the missing items out. The items arrived on the 1st November and the team were so lovely and even put some freebies in there. I am extremely happy with the service I received and how quickly this was rectified, a big shout out to the whole team. My nephew will be so excited to unwrap these :)

29 października 2025
Opinia niezależna
Oceniono na 1 z 5

Scalpers, basically

Used to be good for getting Pokemon TCG products for a good price but now have become another store that has succumbed to greed with massively overinflated prices from distribution, just to profit off the popularity. Some wonderful examples:

Mega Charizard UPC - £124.99 RRP, their price - £229.99
Mega Battle Decks - £14.99 RRP, their price - £22.50
Mega Evolution ETB - £49.99 RRP, their price - £69.99

For the sake of the Pokemon community, I'd urge all customers to avoid doing business with this ilk or it will never get better. :)

14 sierpnia 2025
Opinia niezależna
Logo Marbelltcg

Odpowiedź od Marbelltcg

Hi There,

Wow! What an awful review :(! Either way, thank you for your review we appreciate you taking the time to leave a review even if your review is not related to an order! We enjoy receiving reviews, reading reviews, and taking onboard customers feedback, we are open to trying new things and often end up making changes based on feedback received. Testament to our commitment to our customers is evident in that, 99.6% of our customers have left a 4* or above review with over 250 reviews across our selling platforms, it was 100% prior to the review that you left, again, a review not related to an order.

There are often times we may not disagree with something a business is doing, we do not then leave them a bad review in an attempt to damage reputation, we respect the way the business decides to run their business and we simply go to a business that serves our needs at that time. Businesses operate in different ways, for different reasons. Not sure if you have operated a business before, but if we listed everything on our site at RRP, we would not have any product available as it would be bought out by bots within seconds. Also, the amount of product we receive plays a big part, we are a business and we have monthly overheads, when you are expecting 12 cases of a product and receive 1 case... you can figure it out.. There is simply not nearly enough supply to meet demand and until there is, getting products at RRP will continue to be extremely difficult. We would love to receive cases and cases of booster boxes, we would sell them under RRP if we could, we did sell under RRP for a while, Scarlet & Violet base set we sold at £124.99, Paradox Rift and Temporal Forces we sold for £129.99 - £139.99.

Related to us being "Scalpers" and referring to MarbellTCG as an "Ick", which is a very damaging statement to make.

Are you aware that for Journey Together, Destined Rivals and Mega Evolutions we sold 95% of our booster boxes at RRP (£154.99)? The 5% that we sold over was due to us purchasing this product at Card Shows from trusted vendors, whereby we traded items and we paid over RRP.

Furthermore, for the release of Phantasmal Flames, we have set up a targeted customer segment whereby we will be emailing our top 5% of customers early allowing them to place pre-orders at RRP as if we list it on the site at RRP it will sell out instantly, all to bots.

Again, we appreciate all customer reviews but in this particular case we feel that the review is unfair and very disappointing with it being our first ever 1* review which we would accept if we sent faulty product or did not offer excellent customer service but this review is not even related to an order that you have made. We would appreciate if you could reflect on the review especially as you have shopped with us in the past according "Used to be good for getting Pokemon TCG products for a good price". When you used to shop with us, why did you not leave us a review then? You were clearly happy with our service.

If you had any questions please reach out to us at hello@marbelltcg.com as that is typically what our customers do when they are unhappy/unsure about something, per our reviews 99.6% of the time (100% prior to this review) we always managed to figure something out, especially with our returning customers who are not using botting software.

Your feedback is genuinely valued and we wanted to take the time to explain our side of things. We take customer feedback extremely seriously and in this case, while disappointed, we take onboard your feedback.

Have a great day :)
MarbellTCG

Oceniono na 5 z 5

This company is by far the best pokemon…

This company is by far the best pokemon seller out there.

All the staff are amazing, orders are packaged so well and delivered quickly.

No matter what you need they will help.

I have been a customer a while now and they just get better and better, thanks team, lifelong fan of you all

24 października 2025
Opinia niezależna
Logo Marbelltcg

Odpowiedź od Marbelltcg

Hi there, thank you for your order, your awesome review and being such a great customer :)!

We look forward to continuing to be of service!

Oceniono na 5 z 5

Great service

Great service. Item was delayed due to suppliers and they kept me up to date constantly. Highly recommend. Will use again!

21 października 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic seller

Fantastic seller. Everything arrived as described, on time and safely packaged. Bonus points for answering my queries via email promptly too. Would definitely buy from again!

17 października 2025
Opinia niezależna
Oceniono na 5 z 5

Preorder

I recently preordered some Pokémon products from this company, and I couldn’t be happier with the experience! From start to finish, everything was handled professionally and with care. They kept me updated every step of the way — from confirming my order to notifying me about shipping and release updates.

Customer service was top-notch — super friendly, quick to respond, and always willing to help with any questions I had. The packaging was excellent too — everything arrived safely and in perfect condition.

15 października 2025
Opinia niezależna
Oceniono na 5 z 5

Great experience!

Such a good experience! Quick delivery, everything was wrapped and in pristine condition and fairly priced. I would buy from you again 10/10!! Thank you so much!

8 października 2025
Opinia niezależna

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