The face mask is really well made and the material is soft and breathable, so it’s comfortable to wear. After trying it for a few weeks it just didn’t quite work for me, but the customer service was g... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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Die Manta Sleep Schlafmaske hat meinen Schlaf wirklich deutlich verbessert. Die Maske sitzt angenehm weich, ohne zu drücken, und verdunkelt komplett – selbst bei Tageslicht oder auf Reisen. Besonder... Zobacz więcej
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UK order no 4265 on 15th May 2026 Within 3 months the velcro rendered the mask unusable ,it simply won't stay on now .Contacted customer service to replace or refund and like so many others... Zobacz więcej
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I’ve been considering the Manta Sleep Sound mask for a while after seeing them on YouTube so finally decided to buy one. The quality is top notch. I’ve tried no-name brand Bluetooth headband... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Manta Sleep is the world's #1 sleep accessory brand, with 2+ million happy customers worldwide. We know how frustrating it is when you can't get a good night's sleep. So we've spent the last 10+ years building sleep masks and accessories that change the game for light sleepers. And to ensure 100% satisfaction, we offer a 60-day money-back guarantee worldwide, with free and easy returns.
Dane kontaktowe
Stany Zjednoczone
- mantasleep.com
4,4
Doskonała
493 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Inni użytkownicy przeglądali również
The company has excellent customer…
The company has excellent customer service. I like the way the eye cups can be moved around to fit your face and they are well made. They were a little stiff for me, I returned them with fantastic customer service. If they had a softer eye pad, I would definitely purchase again.
21 stycznia 2026
Opinia niezależna
Odpowiedź od Manta Sleep
Thanks for sharing your experience. We’re glad you had a great interaction with our Customer Success Team and appreciated the adjustable design and build quality of our eye cups.
We understand that comfort preferences vary, and we appreciate the feedback about pad softness. We’ll be sure to share it with our Product Design Team as we continue refining our designs.
Thanks again for giving Manta Sleep a try—we’d love to welcome you back in the future.
User error corrected diligently
When I made my very first order with Manta Sleep, I input the wrong address (entirely user error), but the review page made my error clear as day and made the confirmation number obvious and easily copied. I wrote an email to their easily found support email right before I went to bed and was informed before I went to sleep that the correction had been input, but that they were keeping my issue open in case of a sync issue. They confirmed before I awoke that it'd been fixed, and I was able to see the same upon review.
19 stycznia 2026
Opinia niezależna
Odpowiedź od Manta Sleep
Thanks so much for taking the time to share this detailed feedback. We’re really glad our review and confirmation process helped catch the issue quickly—and that our Customer Success Team was able to step in right away to make things right. Mistakes happen, and we’re always happy to help ensure everything stays on track. We appreciate you choosing Manta Sleep and hope you enjoy many great nights of rest ahead.
Great Team!
The team at Manta are incredibly helpful. We have purchased several products over the years. On one occasion when the product wasn’t quite right, the customer service was excellent and I was easily able to swap it for something more suitable.
21 stycznia 2026
Opinia niezależna
Odpowiedź od Manta Sleep
Thank you for the kind words! We’re so glad to hear our team could help and that you’ve had great experiences with us over the years.
Making sure you end up with the right sleep solution is always our goal, and it’s great to know our customer service delivered. We truly appreciate your continued support.
I’ve been using a Manta Sound mask for two years
I’ve been using a Manta Sound mask for two years, and it’s been such a great tool to help me regulate my sleep schedule. I recently ordered a different item from Manta and mistakenly selected the wrong product. The customer service team was so very kind and helpful to me, they solved my problem and treated me so well. So not only does this company have amazing products, they also employ amazing people. I’ll keep being a loyal customer for sure!
16 stycznia 2026
Opinia niezależna
Odpowiedź od Manta Sleep
Thank you so much for the thoughtful review. We love hearing that your Manta Sound Mask has been such a reliable part of your sleep routine over the past two years.
We’re also really glad our customer support team was able to step in and make things right with your recent order. Taking care of our customers is just as important to us as building great sleep products.
Thanks for your continued support and loyalty — we’re grateful to have you as part of the Manta Sleep community.
Odpowiedź od Manta Sleep
Thanks so much for the love! We’re glad to hear your sleep mask arrived quickly and that you’re enjoying it. Here’s to deeper, better sleep every night.
Terrible customer service
Terrible customer service. When you pay over $200 for a sleep mask (I purchased the Sound sleep mask) you would expect significantly better customer service to support that price tag.
Unfortunately my 3 month old mask stopped working suddenly. Despite being within the warranty period, I cannot get a response from customer service to process my claim - it’s been ~ 3 frustrating weeks of restless sleep.
Truly a shame because I loved the product but lack of customer service means I refuse to recommend this product and will not purchase again.
ORDER #MANTA(CA)11253
31 grudnia 2025
Opinia niezależna
Odpowiedź od Manta Sleep
Hi Jennifer, we’re really sorry for the frustration this caused, especially when sleep is on the line. That’s not the experience we want anyone to have with Manta Sleep.
We want to let you know that your replacement Sound Mask has already been processed, and this was previously communicated via email. You’ll receive a separate email with your order and shipping confirmation.
We truly appreciate your patience, and please accept our sincere apologies for the delayed response—we’ve been experiencing a higher-than-usual volume of emails. While we’re glad you loved the product itself, we recognize that delayed communication is frustrating, and we’re actively working to improve response times as we scale.
Thank you for bringing this to our attention. We hope the replacement gets you back to the uninterrupted sleep you deserve.
Absolutely love your product
Absolutely love your product, I have the best night sleep ever. I would recommend Manta to everyone.
13 stycznia 2026
Odpowiedź od Manta Sleep
Thanks so much for the love! We’re thrilled to hear you’re getting your best night’s sleep ever—that’s exactly what we design Manta for. 🙌
Your recommendation truly means a lot to us, and we’re so glad to have you as part of the Manta Sleep community. Sweet dreams!
I love the product, customer service is a zero
I’ve reached out to Manta’s customer service four times and have yet to receive a response. I even tried contacting them via Instagram to see if that would help, but still no luck. I really hate to write a negative review because I initially loved the product and would have recommended it. However, it should not be this difficult to get in touch with someone, especially when customer satisfaction is part of what you advertise. Unfortunately, because of this experience, I can’t recommend Manta anymore.
13 stycznia 2026
Opinia niezależna
Odpowiedź od Manta Sleep
Hi Britney,
Thank you for taking the time to share this. We’re truly sorry for the frustration this caused and understand how disappointing it feels when you’re trying to get support.
We did want to clarify that we were able to connect with you via Instagram and have since processed the exchange request you reached out about. That said, we take your feedback seriously — getting timely responses should never feel difficult, and we’re actively working to improve our communication across all channels.
We genuinely appreciate you giving Manta a try and for the kind words about the product itself. If there’s anything further we can help with, our team is here and ready to support you.
Manta weighted sleep mask
Got the weighted mask and what a colossal waste of money.
2 skinny straps that cut in to your head/ears. The mask constantly squashing your nose, constantly trying to fall down and off your face because of... gravity....
This mask is utter trash.
Went back to the $5 chemist sleep mask.....
1 grudnia 2025
Opinia niezależna
Odpowiedź od Manta Sleep
Thanks for sharing your thoughts. The Manta Weighted Sleep Mask is designed with a fully adjustable strap system and balanced weighting that the majority of our customers find comfortable, secure, and effective for deeper rest. Fit and sleep preferences can vary a lot from person to person, and we stand confidently behind the quality, design, and performance of our products.
If you’re open to it, our support team can help with fit tips or next steps under our satisfaction guarantee at support@mantasleep.com.
.
Really good upgrade from the last
The newest product is far superior to the previous ones much more comfortable and battery. Life is good.
25 października 2025
Odpowiedź od Manta Sleep
Thanks so much for the love! We’re thrilled to hear the Sound Mask New Gen feels like a big upgrade for you, especially in comfort and battery life. We’re always pushing to make our products better, and feedback like this lets us know we’re on the right track. Sleep well!
Odpowiedź od Manta Sleep
Thank you so much for the kind words! We’re thrilled to hear you’re loving your Manta Sleep Mask and had a great experience with our Customer Success Team. If you ever need anything, we’re always here to help you get your best rest.
Despite costing £70 and claiming to be…
Despite costing £70 and claiming to be 100% blackout, the amount of light that still gets in is horrible even after adjusting it for hours
12 grudnia 2025
Opinia niezależna
Odpowiedź od Manta Sleep
Thanks for taking the time to share your experience. Our sleep masks are designed to deliver true 100% blackout, so we’d love to help you get the fit dialed in or explore another option that works better for you. Please reach out to our Customer Success Team, we’ll make sure you get a setup that gives you the darkness and comfort you’re looking for.
Why wait when you could have great sleep today?
I’ve been on the fence about getting a Manta mask because of the price but I finally got mine and hoped I’ve gotten it earlier. I hate any sort of lights when sleeping and this mask sure does its job, I have no issues sleeping on my side with my Pro Mask. Hands down the best sleep mask I’ve ever owned.
Also, the most wonderful customer service that helped me to sort a shipping issue. Great product and great company!
11 grudnia 2025
Odpowiedź od Manta Sleep
Thank you so much for sharing this, Daisy. We’re thrilled to hear your Pro Mask is delivering the total darkness and comfort you were looking for. We know choosing a premium mask can feel like a leap, so it means a lot that it’s become your best sleep mask yet.
We’re also glad our Customer Success Team could help get your order sorted quickly. You deserve great sleep without the hassle, and we’re always here to make sure of it.
Welcome to deeper, better rest. We’re grateful to have you with us.
Try it
Try it. Just try it. Manta Mask Pro and White Noise Machine. First night fell asleep so fast, woke up rested, and able to go back to sleep fast, again, and again. Manta Pro mask and white noise Machine = banger combo. Have tried the Manta mask, weighted, cool, Pro, Bluetooth, and the Pro is my favorite thus far. Just tried the white noise machine. Loving it so far. Just be careful not to blast it too loud, or it will keep you awake. Put your Manta mask on, hold the remote, and find that "sweet spot" (the right "noise" and volume settings). Would recommend. Will buy again & again
3 grudnia 2025
Odpowiedź od Manta Sleep
Thank you for the awesome review. We’re really glad the Manta PRO and White Noise Machine are helping you fall asleep faster and wake up rested.
Great callout on finding the right volume and noise setting, too. And it means a lot that you’ve tried several of our masks and that the PRO is your favorite.
Thanks again for recommending us!
Can’t recommend this company
I purchased a corporate order of the Manta Sleep Bundles for my team. I’ve had nothing but trouble dealing with this company. Firstly their website doesn’t let you order more than 5 bundles at a time. I had to place seperate orders which triggered a fraud warning on their end. After several rounds of partial refunds for them to determine if I was a real customer and more than 8 emails back and forth with their customer service team who gave an assurance the products would arrive in time - they have not arrived. I am now turning up to my team celebration as a CEO without end of year gifts for a very hard working team who are flying across the Country for this event. Dealing with this business has been an utter shit show and I would not recommend especially for large orders!!! I can’t review the masks - because they haven’t arrived.
10 grudnia 2025
Opinia niezależna
Odpowiedź od Manta Sleep
Hi Mikaela,
We’re really sorry for the experience you’ve had, especially with such an important deadline and a gift meant to celebrate your team.
To clarify what happened: the delay began with a sync issue in our fulfillment system that prevented your orders from being processed immediately. Once we identified the issue, we reshipped everything via express, but the courier network has been heavily congested from the Black Friday and Cyber Monday surge, which unfortunately pushed the delivery timeline even further.
Two of your orders are now set to be delivered on Dec 10, and the remaining order is scheduled for Dec 11. We’ve also sent you a direct email with a solution to help make this right, including ensuring your team members will still receive their gifts even after the event.
Thank you for your patience while we work to fix this. We appreciate you giving us the chance to sort things out and deliver the experience you originally expected.
— The Manta Sleep Team
I will happily change my review when…
I will happily change my review when they actually start replying. I ordered a sleep mask with the free holiday reset kit on November 19th. It is currently December 8th and I haven't received any product. After contacting them about this and sending multiple screenshots they have stopped replying and now I am wondering if I should do a chargeback or what because i am getting zero communication and what was meant to be a proactive Christmas gift is now looking like it won't even show up at all, let alone on time for Christmas. I was recommended Manta by a friend and I certainly won't be recommending them to anyone moving forwards.
19 listopada 2025
Opinia niezależna
Odpowiedź od Manta Sleep
Hi George,
We’re really sorry for the delay in getting back to you. We’ve been handling an unusually high volume of inquiries, but it was never our intention to leave you waiting or without answers.
We’ve now processed a reshipment of your order via express shipping so it can reach you in time for Christmas. You’ll receive the new tracking details on a separate email.
We appreciate your patience, and we’re here if you have any other questions or need further assistance.
-Manta Sleep Team
It is a scam most likely
It is a scam most likely, I have been waiting for my order for almost 2 months. They claim to send it twice but the delivery info on these tracking details look quite fishy and it never updates. I asked for a refund multiple times and they stopped replying. Don't waste your money on them.
22 października 2025
Opinia niezależna
Odpowiedź od Manta Sleep
Hi Ahmed,
We’re truly sorry for the frustration this delay has caused. We understand how concerning it can feel when a shipment doesn’t move as expected.
To clarify, we’ve been in constant communication with you from the start and can confirm that your order was reshipped. Unfortunately, there’s been an ongoing issue with the courier, and despite multiple follow-ups from our fulfillment team, the delays have been outside of our control.
That said, you shouldn’t be left waiting any longer. As a resolution, we’ve already processed a full refund for your order. If there’s anything else you need, our Customer Success Team is here to help.
-Manta Sleep Team
I have been trying to return a mask…
I have been trying to return a mask that makes me hot for days. The company says I can and then they stop responding. I am very frustrated. I just wanted a store credit.
Update: the company reached out and fixed everything.
3 grudnia 2025
Opinia niezależna
Odpowiedź od Manta Sleep
Hi Laura,
We’re really sorry for the delay in getting back to you. We’ve been responding to an unusually high volume of inquiries, but it was never our intention to leave you waiting or frustrated.
We’ve now processed your store credit and shared the instructions on how to use it. If there’s anything else you need or if any part of the process is unclear, our team is here to help and will make sure you’re taken care of.
-Manta Sleep Team
The best investment I've ever made: my wellbeing 💪 Thank you Manta Sleep for the best sleep essentials ever ✨
Manta Sleep products are more than just some products you buy, they were life saviours to me and my loved ones. Manta transformed the way me and my family sleep and rest, and we don't take sleep lightly, as we all know how ESSENTIAL sleep is to literally everything, from physical to mental health, to immunity and mood, focus and energy etc... my personal favourite is their Sound mask and Silk mask, be it at night to unwind and have deep proper sleep or when I'm traveling (planes/ trains) I just disconnect and relax thanks to these Manta masks. Can't recommend it enough to everyone I know. The best ROI I've ever had.
3 grudnia 2025
Odpowiedź od Manta Sleep
Thank you so much for sharing this, and for trusting Manta Sleep with something as important as your rest. We’re genuinely honored to hear how our masks have supported not only your sleep, but your overall wellbeing and even your family’s. That’s exactly why we do what we do.
We’re thrilled the Sound Mask and Silk Mask have become essentials for you at home and on the go. Knowing they help you unwind, disconnect, and get the deep sleep you need means everything to us.
Thank you for the incredible recommendation, we don’t take that lightly. Here’s to many more nights (and trips) of truly restful, uninterrupted sleep.
An illegal returns policy you'll lose sleep over!
***UPDATE: Manta contacted me directly and refunded my order and apologised for their stance on returns.***
I ordered a sleep mask with Bluetooth earphones from Manta Sleep after reading the product page and being reassured by the prominently advertised “60-day no-fuss returns” trial.
Within 24h of purchase I realised the product wasn’t for me and contacted support to return it. I was then told that because I bought during a Black Friday/Cyber Monday promotion, the item was “final sale” and not eligible for return... despite the 60-day trial being presented as a core part of the offer!!
Ths isn’t just frustrating and immoral, it's contrary to UK consumer law. In the UK, sale pricing doesn’t remove consumer rights, and a retailer can’t rely on “final sale” wording to override those rights. When I explained this and asked for the legal basis for refusing a refund, I was offered no meaningful resolution unless the product was defective, and after I pushed back, communication stopped altogether.
If a major promotion genuinely changes the trial/returns policy, that needs to be unmissable and transparent at the point of sale, not introduced only after a customer asks to return something or hidden in fine print, and not in a way that conflicts with consumer protections.
I was considering buying this product for months and wanted to love the product, and maybe it works great for others, but the support experience and shifting goalposts has made this a deeply frustrating purchase. At the time of writing I have still had no response from customer support...
2 grudnia 2025
Opinia niezależna
Odpowiedź od Manta Sleep
Hi Michael,
Thanks for taking the time to share this review. We’re truly sorry for the frustration you experienced and for the confusion around our promotional return policy.
We’re glad our team was able to connect with you directly, resolve the issue, and issue a refund. Your feedback is important, and we’ve already reviewed and updated how our promotional return terms are presented to ensure they’re clear and never feel inconsistent with our 60-day return promise.
We always aim to make sleep better, not harder, and we appreciate you holding us to that standard. If there’s anything more we can do, our support team is always here to help.
-Manta Sleep Team
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