mammamiatheparty.co.uk Recenzje 

57
•
Wynik TrustScore: 3.5 na 5

3,5

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Oceniono na 4 z 5

We had an excellectent afternoon, we had a lovely round table in the corner on the courtyard level A. A little disapointed that we paid top price and a few of the dances/scenes took place on the ste... Zobacz więcej

Oceniono na 5 z 5

I went with my family when we were in London in late August 2026. It was a terrific and fun experience to be a part of since I am such a fan of the movie and the west end and broadway productions of i... Zobacz więcej

Oceniono na 1 z 5

Great night but customer service is SHOCKING. You can’t leave with any alcohol you have paid for and not drunk which we tried to cancel as no longer needed. Manager comes over took my e mail addres... Zobacz więcej

Oceniono na 2 z 5

Booked 6 tier A tickets and got nothing special in terms of location in the arena. The show is very short on actual ABBA hits. they are very clearly working the royalty game to minimise cost.... Zobacz więcej

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Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

57 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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3,5

Wszystkie recenzje

(57)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 29

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Oceniono na 5 z 5

Fantastic

The whole experience from start to finish was fantastic! I’d particularly like to praise our waiter Jamie, he looked after us impeccably and took care I didn’t eat any food that had dairy in it.. I’m a wheelchair user and was positioned in a great spot.. all the staff were friendly and happy and the atmosphere was fantastic.. I did get a little overwhelmed at the end, but Jamie took us out the back way to avoid me battling through everyone in my wheelchair.. 100% would and have recommended to friends 😍

22 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

No sense of commercialism

We spent over £1000 for four of us, purchasing tier A/VIP/platinum tickets three months in advance. However, the day before the show, we were informed that we had no choice but to downgrade our platinum tickets; otherwise, we wouldn’t be seated together. While we accepted this, we requested a refund for the £27 difference, but were told, “as per the terms you agreed to, a refund is not possible.” I was taken aback. I then asked if we could receive a voucher for drinks instead, but was met with a flat “we cannot provide vouchers.” We were essentially left with the option of being separated for the evening or accepting the downgrade without any refund. Naturally, we chose the downgrade.
We ended up spending £25 on a few drinks, and when I politely inquired if we might receive them for free due to the downgrade, the manager arrived and, with her tone and arrogance, upset my kids to the point of tears. It was quite frustrating! The food was average as well.

8 lutego 2025
Opinia niezależna
Oceniono na 2 z 5

Happy and sad

. Last Friday I came with 7 family members to Mamma mia the party. We got tickets on tier C, tables 87 and 88 and we knew about the restricted view. What we did not know was that a part of the group on table 88 would have no view at all. The table was in the corner behind a balcony and it was not possible to see anything at all. The food was certainly good and the music was great, but it was a big disappointment not being able to see what was going on, especially since we flew all the way from Iceland to enjoy our selves and listen to our favorite band for decades. This was certainly a big disappointment. The table we sat at should have been a flower arrangement.

17 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Can not book Access ticket

I am trying to book 4 tickets including one Access ticket for this show.
There is no longer a facility to book Access online as the website has changed in the past week.
The website gives an e mail address and telephone number.
I have rang at least a dozen times and left messages on answerphone and also sent 6 e mails...No response from either!
I dont think this company wants nor deserves the custom!!

17 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Don’t waste your money!

Me and my family travelled far down to London to attend this, we were held outside the venue for over an hour after the show was due to start meaning we missed our drinks reservation afterwards. We were then shoved on a table right next to where the waiters emptied the dirty food so all we could hear the whole time was that noise. I also couldn’t get out from my chair many times due to the staff being behind me so couldn’t get up and dance like everyone else or even go to the toilet. My mum is a coeliac and her meals came much later than ours, the rest of our table had completely finished eating when her starter and main only just arrived. Her pudding was then left on the tray at the side where the waiters started to empty other people’s dirty pots and food meaning her pudding then became fully of dirty food. She then told the staff she hadn’t had her pudding still and the show had restarted, they then tried to give her the pudding from the dirty tray and didn’t apologise. We tried to tell the staff during the show but nothing was done until right at the end we were offered a new table. We complained to customer services and it took weeks to even get a reply back and all they offered was our service charge back on drinks. Absolutely ridiculous customer service and staff during the show! So rude and complete waste of money with no care to listen to our concerns or part refund any of us. The show itself was nothing to do with Mamma Mia and didn’t really make sense. The whole thing was not as enjoyable as we hoped and I wouldn’t bother wasting your money.

14 września 2024
Opinia niezależna
Oceniono na 1 z 5

Niet waard voor je geld

Ik ben in september bij de Nederlandse versie geweest. Na 2,5 jaar wachten en verheugen op Mamma Mia The Party, speciaal voor mijn verjaardag, was mijn ervaring helaas een grote teleurstelling. Door een dubbele boeking zaten we met zeven personen aan een tafel voor zes, wat erg ongemakkelijk was. De mensen die eerst op onze plekken zaten, hadden bovendien al van het Mezze en voorgerecht gegeten, waardoor wij alleen nog restjes aantroffen.

Het grootste probleem was echter het beperkte zicht. Hoewel we tickets hadden geboekt voor een plek met goed zicht, konden we nauwelijks iets van de show zien. Het podium en de belangrijkste scènes waren grotendeels aan ons voorbijgegaan, en we konden niet eens de helft van de vloer overzien. Dit was erg frustrerend, vooral omdat er geen enkele waarschuwing bij de reservering was dat het zicht beperkt zou zijn. Gezien de hoge prijs van de tickets, verwacht je veel meer.

Daarbij was het ook nog eens erg warm binnen, wat de ervaring verder onaangenaam maakte. Het was benauwd en ongemakkelijk, waardoor we ons niet konden ontspannen en optimaal van de show konden genieten. Ik wist van tevoren dat het warm zou zijn, door reacties van vriendinnen

Na contact met de organisatie werd ons slechts iets meer dan één ticket gecompenseerd. Toen ik aangaf dat dit onvoldoende was, werd verdere compensatie geweigerd. Uiteindelijk kregen we €40 per ticket terug, maar dit dekte bij lange na niet de teleurstelling, gezien de verwachtingen en de prijs.

De hele ervaring, inclusief de afhandeling van mijn klacht, was zeer teleurstellend. Ik raad toekomstige bezoekers aan goed na te denken over de plekken die ze boeken en of ze hun geld hieraan willen besteden.

21 września 2024
Opinia niezależna
Oceniono na 2 z 5

I just really wouldn't bother

I just really wouldn't bother. It's far too expensive for what it is. My ticket was £230 and it was poor value for money. The show itself was well performed but the story line is nothing like Mama Mia. It's about some chef who burns her food and 2 other people falling in love. Some of the songs weren't even Abba songs. The food was average and mass produced, much like a conference center meal, and the cheapest wine was around £50 a bottle. So an average show, a below average meal and a bottle of wine cost me £280. I could have seen a top London show with premium seats and had a great meal in a great restaurant for less than that. Really disappointing. I wouldn't recommend.

21 września 2024
Opinia niezależna
Oceniono na 1 z 5

Overpriced and rude staff

I attended this show as part of a hen do and I feel really let down by it. The room was beautiful but the show was just ok. The food was terrible. I felt really sorry for a table close by us as they were getting a really hard time from the staff. They hadn’t done anything wrong at all. The manager Aoife was so rude and intimidating to them I’m surprised they bothered staying. I feel the whole thing was so overpriced. I definitely won’t be recommending this to anyone.

21 września 2024
Opinia niezależna
Oceniono na 1 z 5

Absolutely shambles!!!

Absolutely shambles!!!! unable to get through on phone, no one answering emails/social media. No complaints procedure on the website. Have a voucher that i was given, otherwise i would not go.

26 września 2024
Opinia niezależna
Oceniono na 1 z 5

DO NOT WASTE YOUR MONEY

I 100% would not recommend this show. It was overpriced!!! My friends and I went all in and dressed up and was so looking forward to an amazing night out. We was disappointed and humiliated when we arrived. Aoife the management was beyond unprofessional and tried to goad and intimate us. She told us we were intoxicated and wanted our table on slow service. We definitely was not intoxicated. We are 6 grown women who was there to see the show, have a few drinks and enjoy the show. Within 20minutes of being there this was quickly ruined and taken from us. Please please do not waste your money, the story line is different, food is terrible, welcome drink was disgusting and worst of all the staff are a disappointment.

21 września 2024
Opinia niezależna
Oceniono na 1 z 5

I don’t recommend

Having received a £1000 voucher for Christmas I was so excited for this with friends. Booking with voucher is very trying as has to be done by phone and took me a week of phoning with no answer and 2 emails to get through. I finally booked 4 top tickets which left me £70 change. I asked if I could use on drinks but told no, but I could use for other performances with the same ticket company, this was untrue. So unless I go again and top up my voucher I have lost £70 after spending £930 for 4 people I think this is shameful to keep my change. The site does now state no change but my tickets were bought last year by a family member who wasn’t made aware of this, an easy earner for the company after people have saved so much is awful :(
The restaurant was much smaller than I expected, however dressed beautifully. I didn’t see many people eat the food so speaks for its self.
The storyline was nothing like expected, primarily about the chef burning food.
All in all for the cost and lack of original storyline I really wouldn’t recommend it, unless you have money to waste.

29 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

Pessimo servizio ai tavoli

Pessimo servizio ai tavoli. Spettacolo eccezionale. Pessimo il servizio ai tavoli:hanno dimenticato di portarci il caffè che avevamo ordinato.
Prezzo caro servizio ai tavoli deludente.

30 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Soooooo much fun!!

Soooooo much fun! Great experience, Would highly recommend! The room is themed like you are on a greek island, its lovely and warm and when the waiters/waitresses start to dance and get involved the atmosphere is fantastic! Food was also very good.

2 grudnia 2023
Opinia niezależna
Oceniono na 1 z 5

Over £300 wasted

I purchased Tier B tickets which cost over £300 for the pair. We could not see the show at all because our view was completely obstructed. Because the show is not the same storyline as the film, we could not follow it at all. I have attempted to contact Mamma Mia the Party customer care numerous times, but they do not even bother to acknowledge my emails and the phone is constantly engaged. £319.00 to not have any view at all, is a complete waste of money, not to mention the extra costs associated with a night out. Seats are allocated on arrival, so you have no control over where you are seated. The show may or may not have been good, I wouldn’t know as I did not see it! Food was whipped away by the waiters before we’d even finished.
I absolutely would not recommend this show as it is just like a game of roulette and once they have got your money, that’s it, no customer care whatsoever! Really disappointed.

28 marca 2024
Opinia niezależna
Oceniono na 1 z 5

I was very disappointed that we had to…

I was very disappointed that we had to pay £8 for the flowers for your hair should have been in the bag provided for how much the cost is??
Also we never got a coffee or tea was not offered one and waiter was trying to collect plates before we had finished eating!!
We were rushed out when it was over and never got to meet the cast so on the whole that was the disappointment for me!!
The show was very good would have liked it to have been longer!!

11 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent evening

This event was part of our company trip to London - with 30 employees. It was a once in a lifetime experience for all and feeling part of a very big party - with all the nice ABBA hits. Very good performance, nice greek food (only 3 of 5 stars), serving of drinks were a bit to slow (only 3 of 5 stars). They really made a good party for all of us, quite close to the movie.

17 listopada 2023
Opinia niezależna
Oceniono na 1 z 5

Ripped off

I have booked a couple of tickets with Mamma Mia the party but found the book process very confusing and ended up only booking one ticket and then I couldn't book any more as they had no more tickets available for the teir I booked on that day so I requested a refund so I could book tickets on another day so I could get the extra ticket I needed, I was told I could fill in a form for a refund so I did but it asked my for my new reference number so I just put in the reference number I had as I didn't understand why it wanted a new one which I didn't have. I sent the refund form in it was rejected I was told because you have to buy a new ticket before they will refund you. I looked to this and found that they will only exchange a like for like so I booked tier A and wanted to exchange it for tier A for two tickets on the Sunday afternoon which actually was cheaper than the evening, they would not allow me to exchange it unless I paid even more money and upgraded the premium even though Sunday afternoon tier A tickets are cheaper than Saturday evening tickets and I had already paid the more expensive price of the evening tickets.

I have spoken to ticket plan they have told me I have to talk to mamma Mia the party, I have spoken to mamma Mia the party and they told me I have to talk to ticket plan so I have just been sent around in circles and paid extra for a cheaper ticket.

Not happy at all with this company I feel like I have been ripped off and I want to be refunded the extra I have paid.

8 sierpnia 2023
Opinia niezależna

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