China Production- Bad quality. I received one of the floor lamps after a month to see that the product is defected and damaged. They won't provide a return label and one of the other packages went... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
These people are criminals. Do not believe anything they say unless you want fraudulent furniture from China that takes months, and arrives broken. They promised assembly but didn’t provide. They trie... Zobacz więcej
Recebi dois produtos sem folhas de instruções vindos da china. Após 3 semanas de diversos contactos ainda não me chegou nenhuma resposta. Um dos produtos veio danificado e com falta de peças para a mo... Zobacz więcej
Don’t fall in the trap pushed ti you in Instagram. While I received the 3 LED lamps I ordered, the first 2 I received did not work beyond battery life (these are usb powered lamps). Recharging each of... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
very good quality furniture
very good quality furniture
I will buy again
Great quality and service!
I bought two chairs a few months ago and I hesitated to buy the matching Stool, my surprise was that when I decided to do it they were already sold out.I signed up to be notified as soon as there was stock thinking that I would no longer find it, but no, as soon as there was stock they contacted me and sent it to me. The quality of the service is incredible!
Mueble de calidad y rapidez en el…
Mueble de calidad y rapidez en el envío, volveré a comprar
This company is a scam!!
This company is a scam!!!
They have fake followers and fake comments. They lure in with ads on insta- you spend money and never get your order and nobody replies to you!! Don't buy from them

Odpowiedź od Maisonfigueras
All perfect.
Do not buy from this company!!
Do not buy from this company!!! I purchase a sofa sending a photo of the 3 seater sofa I wanted having seen it on Instagram. I waited from January to May 2024, they sent a two seater!!! When I contacted them to resolve the situation they were rude, dismissive and did not help at all. I lost 2 thousand 2 hundred euros. Very distressed.

Odpowiedź od Maisonfigueras
Decepción
Es imposible hacer seguimiento del envío, las fechas no se han cumplido, no dan explicaciones y nos piden que lo gestionemos con la empresa de transporte. Es una compra para nuestro negocio y verdaderamente dependemos de ello. Lo compramos con mucha ilusión y estamos muy decepcionadas.

Odpowiedź od Maisonfigueras
Estamos súper disgustadas
Estamos súper disgustadas, compramos este sofá hace más de dos meses y todavía no nos llega, nos dicen que seamos nosotros quienes gestionemos la entrega, les escribimos todos los días. La verdad que un servicio que deja mucho que desear, una pena.

Odpowiedź od Maisonfigueras
Diseño y Comfort
Nunca habia comprado en esta pagina, me la recomendaron unos amigos a traves de internet para comprar mobliario de diseño y calidad. Muy atentos a nuestras peticiones ademas de un servicio personalizado y de calidad.
My Harley Lamp Adventure to Nowhere
Alright, picture this: it's March 31st, 2024, and I'm all excited to light up my life with a new Harley lamp from Maison Figueras. Fast forward two agonizing weeks to April 12th, and what do I have? A whole lot of nothing! No lamp, no updates—nada. So, I call up customer support to pull the plug on this debacle, and guess what? They hit me with a "too late, buddy" because apparently, the cancellation deadline has ghosted me just like their delivery promises.
Now here we are, it's May 3rd, and according to their "Order Tracker"—which is about as reliable as a chocolate teapot—my order hasn't even been picked up yet. Surprise, surprise. And to add insult to injury, my inbox has turned into a ghost town since April 25th; not a peep from Maison Figueras.
This isn't just the worst online shopping experience of my life; it's a masterclass in how not to run a business. I'm still here, lamp-less and ticked off, waiting for either my Harley light, my cash back, or just a darn reply.
Never again.
¡Fue una experiencia de compra…
¡Fue una experiencia de compra excepcional! Esta página web superó todas mis expectativas. Navegar por su página fue muy fácil, pero no lo fue tanto decidirse entre tanta variedad de artículos. Mi pedido llegó en tiempo de entrega perfectamente embalado. Por supuesto, recomiendo esta tienda a todas aquellas personas que busquen transformar sus espacios con artículos de calidad y diferentes al resto.
Página sería con buen servicio y…
Página sería con buen servicio y productos de calidad
Delighted with the purchase!
A few days ago I received a work of art from your gallery and also a couple of chairs and a sofa.
I had to change the delivery address and your customer service helped me at the moment.
I am delighted with the exclusive pieces that I have bought in the store, I will repeat for sure.
Después de varias compras a través de…
Después de varias compras a través de su web puedo decir que tanto los productos como la atención al cliente son excelentes. Todo llegó en los plazos establecidos y estoy feliz con mis nuevas adquisiciones.
La recomiendo totalmente.
Super good quality
Super good quality , really happy with my purchase , I will order again
SCAM
SCAM. Stay away. This company is an absolute scam. We ordered a rug that took 3 months to deliver and once it finally arrived it turned out to look nothing like the quality you see online. Worst quality, worst customer service and they send their stuff from a manufacturer in China that’s supposed to sell for a 10% of its price. Shame on you and your scam operation. I’m requesting someone your management team to follow up and assist with the return asap.
AVOID!! SCAM
AVOID! This company is an absolute SCAM! I’ve been waiting for a refund for the past few months for an order that never arrived. I’ve sent a lot of emails and wattsapp messages. They keep lying and coming up with excuses. Every time they reply from a new email address or a new wats app number. STAY AWAY
SCAM DO NOT BUY
DO NOT BUY
I am a British woman living in Munich, Germany and this company is a scam - they take your money, take months to ‘deliver’ and pretend to try to deliver but then say it’s destroyed because it failed
The tracking was from China so not a Spanish brand as they make out - complete fraud
Aware EXTRA TAX, massive delay delivery
bad and not customer friendly communication, delivery 3 months later. We ordered from a company in spain, not from china.
This would be still ok BUT now we have to pay extra tax of few hundred euros.
Normally you tell the customer about it and clarify it in front, this company hid this information in small letters.
Really angry about that, if I had knew it I wouldn't have bought there.
High quality design and great customer Service
We have bought them 5 pieces for our new design living room so we need to talk during a week for the selection of the pieces.
Sandra, the person in charge of our project was supper nice always attentive!!
After just 30 days all the products arrive and the quality was eve over our expectations.
I will definitely buy again in the future.
Thanks for everything!!!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







