Maid2Match Recenzje 

438
•
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I am Auckland based it was useless service waisted time requested onetime service and they have send a single person instead of a team and charged for full cleaning service for 5 bedroom house. liter... Zobacz więcej

Oceniono na 5 z 5

Website is so easy to use and book exactly what your cleaning needs are, the communication is clear and fast. Our cleaner Dylan was fantastic! Cannot impress enough. Wasn't sure about what to expec... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lorena is an amazing cleaner who cleans every nook and cranny down to the finest detail. She is a lovely lady who has a bright, jovial manner and I look forward to her visits each fortnight. No wonder... Zobacz więcej

Oceniono na 5 z 5

It is always pleasing to see Mihaela at our place. She is true professional and always respects our cultural requirements. She is independent and takes her job very seriously. She is always on time... Zobacz więcej

Informacje dotyczące firmy

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 32603108014

  1. Sprzątanie domów

Napisane przez firmę

Maid2Match is a family owned cleaning company that was founded in 2014. We started out in Brisbane and now provide cleaning services across Australia. Our permanent employee house cleaners mean that our quality control is much higher compared to other providers. Our cleaners arrive in full uniform with professional cleaning equipment and supplies. We are experienced, reliable and thorough. You can easily book a service on our website, however we're also available via phone call (1800 207 686) or email (hello@maid2match.com.au). We look forward to providing you with the best cleaning service in Australia.


Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

438 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(438)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 2

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Mihaela

Mihaela is always prompt and I've always found her to be very pleasant and respectful to me. She always provides excellent service. I can find no fault with her cleaning duties and I would recommend her to anyone.

28 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Great results

Janet is always courteous and respectful. She consistently arrives on time and does an excellent job. We really appreciate the unobtrusive way she cleans our home and leaves it sparkling. She’s a gem! Thank you.

9 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

I can say Natasha N is the best cleaner…

I can say Natasha N is the best cleaner we have ever had. She is understanding and great with making my house look and feel like a home. She goes beyond and above her role and she does everything quicker and to perfection. I don't know about anyone else who works for the company but Natasha is the go to.

23 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Cancelled our clean with 5 hours…

Cancelled our clean with 5 hours notice, with no time to arrange another cleaner prior to selling the house. Customer service was no help with arranging an alternative. Unreliable. 10/10 would not recommend. Understand staff get sick, but don’t accept bookings you don’t have capacity to cover.

9 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Absolutely appalling

Absolutely appalling.

Was asked to change the day, I said yes, and scheduled a new day. Then asked to move the time on the day off to a later time. I also said yes to this. Then they ask to move it a week out. That is useless to me as I need it this week. Hence I had to booked earlier in the week and now they have moved it end of week. Then day of want to move it to the following week. This is ridiculous. All the reviews saying they are unreliable are very true.

Now I need to find time I do not have to get my place cleaned tonight and I have none of the tools required because they supply them all and I just moved house. Its absolutely ridiculous.

2 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Located in Adelaide

Located in Adelaide. Worse experience ever. This person came to our home and didn’t do anything… dusting not done, nothing felt clean. It was going to cost $449 but thankfully following photo evidence they refunded us in full. Don’t waste your time, this was a birthday present to have my house cleaned for Xmas. They do not hired experienced people, just randoms who don’t know how to clean.

18 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

They are not reliable and will cancel on you

Booked their service over 1 month out from when I needed it done. They cancelled the booking 6 days before the date.
Do not use this company if you have a strict schedule, they are extremely unreliable. Lots of negative reviews nearly identical to mine that I wished I read before wasting my time and booking them.

5 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Lorena is an amazing cleaner who cleans…

Lorena is an amazing cleaner who cleans every nook and cranny down to the finest detail. She is a lovely lady who has a bright, jovial manner and I look forward to her visits each fortnight. No wonder she has been allocated to train other m2m staff as she is an asset to the company. I hope I never lose the benefits of having her as my domestic assistant.

3 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Brodie from Sunshine Coast made2match…

Brodie from Sunshine Coast made2match did a fantastic job arrived on time and was super professional. I would highly recommend Brodie from Sunshine Coast made2match, so when you ring ask for Brodie to do your job.

29 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

Paid $180 for an hours cleaning that I…

Paid $180 for an hours cleaning that I ended up having to clean again myself. Vacuuming not done properly, put my puppy's used training mat on my kitchen table where my family eats ( didn't expect them to pick it up they could have just left it) didn't clean behind doors marks still on walls, didn't wipe down leather sofa didn't dust down shelving, basically done nothing and got 180$ for an hours work this was supposed to be a spring clean that said it cleaned everything that needs to. Clearly not, they were out the door without even asking was there anything else or if I wanted to check it

1 lipca 2022
Opinia niezależna
Oceniono na 1 z 5

THE WORST SERVICE EVER!!!

THE WORST SERVICE EVER!!!! WOULDN"T RECOMMEND THIS COMPANY TO MY WORST ENEMY!
Have been emailing and calling on the below dates and NO RESPONSE!
27/05/2022
04/06/2022
13/06/2022
15/06/2022
20/06/2022
21/06/2022
22/06/2022
We used Maid2Match under our NDIS plan. The first cleaner lasted about 3 weeks, then she was sick, then 3 days before the next clean I was informed that she was no longer working for the company. I asked about having my house keys returned to which I was advised that she would drop them around at some stage, It wasn't until I advised that if they were returned by the Friday that the looks would have to be changed at Maid2Match's expense that I received confirmation that they would be returned on the Thursday during a specific time. Another cleaner was arranged for the Friday to arrive between 2.30pm & 3.00pm, at approx 3.15pm I contacted Maid2Match to ask if the cleaner was still coming, they tried to contact to her and at 3.49pm they cancelled the clean as they couldn't get in contact with the cleaner. I came home to ensure I was here for the new cleaner, cancelling other appointments that I had already in place, and still she was a no show. I have now wasted 2 hours waiting when I could have kept my other appointments. They charge a $50 cancellation fee if you cancel within a 24hr period, but you don't get anything when they are a no show. I have requested that all future cleans with Maid2Match be cancelled as I will no longer use their services, I have found the whole experience to be very unprofessional and would not recommend their services to anyone looking for a reliable cleaner.

22 czerwca 2022
Opinia niezależna

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