Magnumtaxisstoke Recenzje 

470
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Majority of the cars are clean and this is important for the customer.Nice to have polite drivers especially when they help with shopping.Prices are good & ordering your taxi online is better as you c... Zobacz więcej

Oceniono na 5 z 5

Magnum for me, is the best because waiting time is short and true to estimated arrival or pick up times. The fares has always been consistently excellent. I have seen so many drivers that are well tr... Zobacz więcej

Oceniono na 5 z 5

Smooth effective transportation, whilst a few drivers are unwilling to participate in conversation, those who do are generally pleasant and welcoming. Minimal concerns, most drivers are feeling the he... Zobacz więcej

Oceniono na 5 z 5

Had difficulty finding my address with the automated phone system but soon put through to an operator who sorted it for me. Pre booked taxi arrived on time & later needed a taxi from the hospital whic... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

470 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(470)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 385

Napisz recenzję
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Oceniono na 5 z 5

On time and very polite and helpful

On time and very polite and helpful, the price is very good thanks for your very friendly service,ive been using magnum since 1986 which is 50 years i will never use any other company.

30 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

I only waited 2 mins from booking to pick up…

I only waited 2 mins from booking to pick up. The driver was polite he asked which way I'd prefer to go.
He got me to my destination quickly and safely as do all of your drivers. Which I'm grateful for. Your prices are fair and continuous through your drivers.
I use your cabs for work so use them frequently.
We also had a little chat.
Thank you all for your service.

30 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Lovely clean lad well spoken friendly

Lovely clean lad well spoken friendly
Felt safe and his car was emaculate
You could tell he loved that car
Made me relise when i fech my car back from garage oh I'm definitely going to have it valeted and show it some love
The lad cleaned his own car he was a credit to you. Defently use you again thankuou xxx

29 lipca 2026
Opinia niezależna
Oceniono na 2 z 5

We went to JCB golf club from Uttoxeter…

We went to JCB golf club from Uttoxeter railway station and the journey there was excellent however our return trip was a complete nightmare as the driver didn’t speak good English- took 40 minutes to find us despite sending him precise details of our location then went completely the wrong way and asked us for directions despite us not being local to the area

25 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

Would give them zero stars if I could

Would give them zero stars if I could. Terrible service. Booked cab to pick up at Alton towers hotel to take me to Stoke on Trent train station. Cab did not turn up on time and I had to call to chase up. Operator advised that cab would be with us in 20-25 minutes. When it did not arrive in this times scale, I called again to be told it would be with us in 10-12mins, again no show. At 50mins past the original requested pick up time, I cancelled and booked an Uber. We missed our train and are now £70 out of pocket. Disgusting service, very poor. If they had been honest with us from the outset we could have booked an Uber sooner and caught our train.

20 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

The taxi driver stole my money and kicked me out

I was robbed by one of magnums taxi drivers, his name is Khalid raziqi.

I couldn’t get an uber because it was super busy, I checked online to see if magnum did card payments, it said they did, so I called for a taxi, downloaded the app to pay. When the taxi arrived I let the driver know I needed to pay by card as I had no cash, I usually can’t carry cash due to a mental disability which results in short term memory loss, I often lose cash so card payments are a lot safer for me because if I lose my card I can cancel it. The driver had an aggressive and confrontational tone, He got mad that I didn’t have cash, I let him know that I had the app to pay but wasn’t sure how it worked. He was ranting about how he had to drive 5 miles to get to me, I’m just a customer, I’m not his manager, I didn’t set him up with a customer 5 miles away, that is not something I can help. He kept asking me over and over why I didn’t have cash, a lot of people don’t carry cash nowadays, especially since a lot of taxi services do card payments now. So the app wouldn’t let me pay by card, he called someone who sent me some kind of link to pay with, got angry at me because the text for the link took a while to come through, then the link wouldn’t work, I showed him, then he said to cancel the ride and rebook it through the app, tried that, the app kept taking me in circles every time I tried to book the trip. I told him I’d have to leave it because the app wasn’t working, and I was feeling uncomfortable from his aggressive attitude, tried to leave, then he said I could do a bank transfer. I wanted to leave but was afraid of what would happen if I did because I was alone and in a vulnerable position, so I caved to pressure and he put his details into my phone for the transfer, it didn’t go through as Lloyds automatically blocked that card, probably due to past dodgy activity on his account, then he said he’d try another card, he put the details in again, that time it went through as it came out in my end, then he started claiming it never came through on his. I asked him to turn the app off and on again as that should make it come up, after closing the app, it let him right back in, no passwords or anything? Every legitimate bank app makes you put in passwords for security reasons, his just didn’t, which seemed really dodgy. I showed him the money came out of my account, he claimed I never sent it and then demanded I get out of his car, I pointed out the fact he was basically robbing me as I left and he was being aggressive again, yelling at me while I left. I called for magnums customer service right after, they put me through to the guy the driver spoke to earlier, same aggressive tone, questioned why the app wasn’t working for me claiming it works for everyone else, I could only guess that the servers were down because it was busy, I don’t run the company’s app, how could I possibly know what is wrong. Then he insisted that I hadn’t sent the money, I pointed out that on their security camera footage from inside the car, it will show me literally showing him the money had being taken out of my account, he put the details in himself. The guy on phone suddenly changed his tone and said that the money would get sent back when it comes through. I checked my account this morning, they never sent it back. So they let their driver rob me and never took any accountability, I will be making a police report.

18 lipca 2026
Opinia niezależna

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