Very easy to use the website and book , if have any questions there's a chat and someone from the team usually replies back soon as 2nd time using magic breaks for my disney trip and last time the... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Can’t recommend Alex enough. Booking holidays for a large family is very daunting, but Alex has made it so easy and straight forward. Always available, super quick replies and answered all of my multi... Zobacz więcej
Reakcja na opinię
This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which bea... Zobacz więcej
Reakcja na opinię
Just had a look on magic breaks to see if we could afford/logisticlly book a disney trip and got chatting to agent Amanda r !! Omg she was so friendly , helpful and amazing that I've only gone and blo... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
Napisane przez firmę
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
Dane kontaktowe
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Zjednoczone Królestwo
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
4,6
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Booking experience is excellent
Booking experience is excellent. Previous customer service issue with Disney handled expertly by magic breaks.
18 czerwca 2026
Odpowiedź od MagicBreaks
Thank you for your kind words! We're delighted you're happy with our service!
First time booking
First time booking, I did put 3 start because I didn't went to my holiday yet. Bit was very easy to book, and confirmation was straight forward
19 czerwca 2026
Odpowiedź od MagicBreaks
Thank you for your feedback, we hope you have a magical time!
Great experience booking a last minute…
Great experience booking a last minute trip to Disneyland Paris with Magic Breaks. Simon was immensely helpful.
12 czerwca 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for your lovely feedback! Simon will be delighted to read this!
Easy and great customer service
Made a booking very easy and Alex has been very helpful and answered all my questions I have at the moment, egrets experience so far 😀
16 czerwca 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for your kind words! Alex will be delighted to read this!
Can’t recommend Alex enough
Can’t recommend Alex enough. Booking holidays for a large family is very daunting, but Alex has made it so easy and straight forward. Always available, super quick replies and answered all of my multiple questions. Can’t thank and recommend enough, will definitely be using again!
12 czerwca 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for your lovely review! We're delighted you're happy with Alex's service!
Cheryl has been really helpful
Cheryl has been really helpful, communicating has been fab, helping us get the best prices and the timings we wanted, very excited for our holiday now
11 czerwca 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for your kind words! Cheryl will be delighted to read this!
Always hesitant about using these…
Always hesitant about using these services as you want to make sure its legit BUT, I was really happy with the service and support I have received
Arranging a trip to Disneyland Paris , I was given all the support, information and guidance I needed.
A lovely lady called Cheryl was bombarded by lots or questions I had to ensure I got everything I needed. Would recommend Magic Breaks as I have received a little more than I expected so very happy
4 czerwca 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for your lovely feedback! We're delighted you're happy with Cheryl's service!
We’ve just booked our second Disney…
We’ve just booked our second Disney trip with Magic Breaks – this time to Florida – and I wanted to give a special mention to Krista for her outstanding customer service.
Planning a Disney Florida holiday can be overwhelming with so much information to take in, but Krista made the whole process easy and enjoyable. She kept in touch throughout, answered all of our questions promptly, and was genuinely excited for us as our plans came together.
Nothing was too much trouble, and her knowledge, enthusiasm and professionalism gave us complete confidence in our booking.
Thank you, Krista, for making the experience so enjoyable. You’re a real credit to Magic Breaks!
3 czerwca 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you so much for your lovely review - We will pass your praise along to Krista.
Your loyalty means a lot to us!
I love Magic Breaks
I love Magic Breaks...Have just booked our 4th Disney trip with them, this time to Orlando next year...Cheryl Smith our Sales Advisor arranged everything we wanted so efficiently and answered all my questions. Thank you Magic Breaks and Cheryl.
2 czerwca 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you so much for your kind words! Cheryl will be thrilled to read this...Your loyalty means a lot to us!
Odpowiedź od MagicBreaks
Thank you for your great feedback!
Great experience
Corresponding with Cheryl was really easy, she was incredibly helpful and quick to reply. I am based in Australia and we don’t have a service like this access Disney deals that are only available in the UK, so Magic Breaks bridged that gap in a stress free way- the process was super simple. Highly recommend.
25 maja 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for your great review! Cheryl will be thrilled to read this - Your recommendation means a lot to us!
Disappointment and Anger and Warning to others
After making a booking with Magic Breaks I can honestly say it was a horrific experience and spoiled what was supposed to be a happy special occasion . The staff including Natalia failed to deliver an efficient service. Legal action is commercing and i would strongly recommend NEVER to use this company again .
I have never felt so let down by a company and again strongly recommend not to use them .
Update
I am already in contact with the complaints team before I commmece legal action , you have devastated and ruined my partner 40th birthday and will be held accountable
15 maja 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for your feedback. We're terribly sorry to hear this and this is not the experience we would like you to have. Please email customercare@magicbreaks.co.uk with your reference number and query so this can be investigated further for you.
We live in New Zealand and booked our…
We live in New Zealand and booked our Disneyland Paris holiday through Magic Breaks. From booking to paying, flights, accommodation, park tickets etc etc everyrhing was perfect. The couple of queries i had were answered immediately. Excellect customer service and an amazing holiday. THANK YOU XX
4 maja 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for your lovely review! We're thrilled you're happy with our service - Have a magical time!
Superstar customer service.
Cheryl Smith was the best help, she was kind and so patient with me and all my questions and worries. Thank you again, I can’t wait to go to Disney!
7 maja 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for you're lovely feedback! Cheryl will be delighted to read this - we hope you have a magical time!
Odpowiedź od MagicBreaks
Thank you for your kind review!
Orlando booking
Very quick turnaround for responses. I saw on the email chain we had over 35 to and fros to get it organised and deposit paid.
Very accommodating to our family dynamic.
Only thing to improve would be that I tried rininging a couple times at the end but couldn't get through and was super quiet for the answer phone- I think
1 maja 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for your kind feedback- we're pleased to hear we could accommodate your family's needs. We do apologise for the difficulty you had trying to call us. Please also see below contact options for future reference:
General Opening Hours
Sales (New Bookings)
Telephone 0330 880 5001: Monday - Sunday (8am - 10pm)
Live Chat: Monday - Sunday (8am - 10pm)
Whatsapp: 02034724854
Email: bookings@magicbreaks.co.uk
Customer Care (Existing Bookings)
Telephone 0330 880 5006: Monday - Friday (9am - 6pm)
Live Chat: Monday - Sunday (9am - 6pm)
Whatsapp: 02034724854
Email: customercare@magicbreaks.co.uk
Cheryl was super quick and efficient…
Cheryl was super quick and efficient with everything regarding our booking for Disneyland. She was happy to do multiple quotes and change certain things such as flight times. Very quick response and supper happy with the service. Thanks Cheryl x
30 kwietnia 2026
Opinia niezależna
Odpowiedź od MagicBreaks
Thank you for your lovely feedback! Cheryl will be delighted to read this!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.