MagicBreaks Recenzje 

3165
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Very easy to use the website and book , if have any questions there's a chat and someone from the team usually replies back soon as 2nd time using magic breaks for my disney trip and last time the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Can’t recommend Alex enough. Booking holidays for a large family is very daunting, but Alex has made it so easy and straight forward. Always available, super quick replies and answered all of my multi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which bea... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just had a look on magic breaks to see if we could afford/logisticlly book a disney trip and got chatting to agent Amanda r !! Omg she was so friendly , helpful and amazing that I've only gone and blo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży
  2. Agregator turystyczny

Napisane przez firmę

Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.

MagicBreaks

Napisane przez firmę

Dear Valued Customer,
We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
Thank you for choosing MagicBreaks.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(3165)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 251

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

If I could I would choose 0 stars

If I could I would choose 0 stars. This company are the absolute worst I have ever dealt with. They book a holiday for you, sure no problem but once it’s booked, you want help? Forget it. As we had credit with them we were forced to use it - this is our second time using them. They sell you a holiday and then completely leave you to your own devices theme park tickets are booked with attractionworld.com and all
Reference numbers relate to magic breaks own email and references so trying to link any reservations to any apps or trying to add anything to your booking, again, forget it. If you can ever get through to someone who can help, they just say oh sorry we can’t help, I had to call all the companies directly and gradually managed to unpick the correct reservation numbers but I haven’t been able to login to LeShuttle to see any details and I was sent no key information we needed, for example to add the UK plates to the car. They didn’t even have our number plate as we couldn’t update the reservation ourselves. Calls aren’t returned, emails are returned potentially 10 + days later despite chasing, and a holding message they will reply within 72 hours, yeah right. I have no idea where all these good reviews have come from, my experience with ‘Magic Breaks’ was anything but magic. Please sort your post purchase customer service out.

24 lipca 2026
Opinia niezależna
Logo MagicBreaks

Odpowiedź od MagicBreaks

Thank you for your feedback. We are deeply sorry to hear about your experience. This is not the standard we aim to provide. Please note while third-party ticket barcodes can sometimes be scanned on the Disneyland Paris app it is prone to technical issues and easier to link on a desktop version. As we cannot locate your details and name from this post, please email customercare@magicbreaks.co.uk with your reference and details so this can be looked into ASAP. On the subject line please mark complaint and this will be investigated.

Oceniono na 5 z 5

Very easy to use the website and book

Very easy to use the website and book , if have any questions there's a chat and someone from the team usually replies back soon as

2nd time using magic breaks for my disney trip and last time they were fabulous

21 lipca 2026
Logo MagicBreaks

Odpowiedź od MagicBreaks

Thank you so much for your lovely review! We're delighted to hear that you are happy with our website and chat service. We appreciate your loyalty!

Oceniono na 5 z 5

Last minute deal

Very accessible yet comprehensive and good value

21 lipca 2026
Logo MagicBreaks

Odpowiedź od MagicBreaks

Thank you for your great feedback!

Oceniono na 1 z 5

They don't reply to emails and don't…

They don't reply to emails and don't pick up calls.
You leave a message for them to call back, and are never called back.
Going away Wednesday, need to make changes.
It really shouldn't be this hard.

14 lipca 2026
Opinia niezależna
Logo MagicBreaks

Odpowiedź od MagicBreaks

Thank you for your feedback. We're very sorry for your experience. At times we can experience a high volume of requests. For assistance please email customercare@magicbreaks.co.uk together with your booking reference and request so we can assist. Please make sure you add your departure date to the subject line and mark urgent.

Oceniono na 1 z 5

It's ok

It's ok
Can pick from hotels
Pick tickets
Can't spilt payments

16 lipca 2026
Logo MagicBreaks

Odpowiedź od MagicBreaks

Thank you for your review! Please note as long as you pay the balance by the due date, you can pay in installments and use different cards. For any further assistance please contact customercare@magicbreaks.co.uk or call 0330 880 5006

Oceniono na 5 z 5

Good experience

Good experience, straight forward , 1 only small thing did not give option for luggage choice,

5 lipca 2026
Logo MagicBreaks

Odpowiedź od MagicBreaks

Thank you for your 5-star review! Your valuable feedback has been passed onto the team.

Oceniono na 5 z 5

Alex May was super helpful

Alex May was super helpful. From the moment we called with lots of awkward requests around dates and flight times, she worked her magic and got us booked within minutes. Couldn’t recommend enough.
Thank you

4 lipca 2026
Opinia niezależna
Logo MagicBreaks

Odpowiedź od MagicBreaks

Thank you for your kind words. We're delighted you're happy with Alex's service!

Oceniono na 5 z 5

Cheryl was fantastic from start to…

Cheryl was fantastic from start to finish. Made the whole process very easy! Would highly recommend Magic breaks!!

2 lipca 2026
Opinia niezależna
Logo MagicBreaks

Odpowiedź od MagicBreaks

Thank you for your lovely feedback! We're delighted you're happy with Cheryl's service!

Oceniono na 5 z 5

5 stars is not enough for Magic Breaks

5 stars is not enough for Magic Breaks! They completely saved our family holiday to Disneyland Paris after a total nightmare at the airport.
Our outbound flight from Gatwick was cancelled due to severe weather, leaving us completely stranded. The airline offered zero help and told us nothing could be done—an incredibly stressful situation given we were travelling with a 4-year-old and an 11-month-old, and it was my wife and children's first time ever flying.
I do have one polite suggestion: it would be fantastic if Magic Breaks could implement a dedicated emergency contact line for out-of-hours or crisis situations. I was lucky enough to try my luck by calling through to the "new bookings" line, which is how I managed to get hold of an agent named Scott.
Scott was absolutely phenomenal and bent over backwards for us. While the airline washed their hands of the situation, Scott took complete control, went above and beyond to arrange alternative travel, and completely rescued our trip so we didn't miss out on our time in the parks.
Because of his fast action and amazing customer service, we actually made it to our holiday and had a brilliant time despite the rocky start. If you want a travel company that genuinely cares and has your back when things go wrong, book with Magic Breaks. We will absolutely be using them again. Thank you so much, Scott, and the whole team!

27 czerwca 2026
Opinia niezależna
Logo MagicBreaks

Odpowiedź od MagicBreaks

Thank you so much for your kind words! We're thrilled that Scott was able to go above and beyond to rescue your holiday.
We look forward to help book your next magical trip!

Oceniono na 5 z 5

Just booked a trip with magic breaks a…

Just booked a trip with magic breaks a Disney cruise Suzy was really helpful with all the information so would definitely recommend

25 czerwca 2026
Opinia niezależna
Logo MagicBreaks

Odpowiedź od MagicBreaks

Thank you for your kind words! Suzy will be delighted to read this!

Oceniono na 1 z 5

Shocking company/ Holiday Ruined

Shocking company - Legal action pending

Due to an awful experience with MagicBreaks where they ruined our holiday . Complaint was raised , but even when it was escalated to a Director called Karl Harrison he also couldn’t handle the complaint .

Legal proceedings have now commenced WARNING DO NOT USE THIS COMPANY.

Edit to magicbreaks

I gave the director multiple chances to reply and make this right but he failed so please do not lie further . My case has been taken on so we will see what happens next .

16 maja 2026
Opinia niezależna
Logo MagicBreaks

Odpowiedź od MagicBreaks

“Thank you Mr Sharpe for your feedback.

The MagicBreaks team ensures that special requests from customers for free of charge upgrades, such as the requests you made, are passed onto the destination owner. Ultimately it is at the discretion of the destination owner as to whether they can meet the request for those free of charge upgrades.

Where the occasion is a very special one then our team will always recommend to customers that they add their requested upgrades to their paid booking so those upgrades are guaranteed to be provided by the destination owner.

On this occasion the destination owner, Disneyland Paris, was not able to offer you the free of charge upgrades you requested and we can understand your frustration. However, the fault does not lie with MagicBreaks and you chose to publish your feedback here before allowing our director the opportunity to discuss the issue with you.

Once again, we are sorry that you feel frustrated by the decision of Disneyland Paris in this instance.

Best regards


The MagicBreaks Team”

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej