Very easy to use the website and book , if have any questions there's a chat and someone from the team usually replies back soon as 2nd time using magic breaks for my disney trip and last time the... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Very easy to use the website and book , if have any questions there's a chat and someone from the team usually replies back soon as 2nd time using magic breaks for my disney trip and last time the... Zobacz więcej
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Can’t recommend Alex enough. Booking holidays for a large family is very daunting, but Alex has made it so easy and straight forward. Always available, super quick replies and answered all of my multi... Zobacz więcej
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This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which bea... Zobacz więcej
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Just had a look on magic breaks to see if we could afford/logisticlly book a disney trip and got chatting to agent Amanda r !! Omg she was so friendly , helpful and amazing that I've only gone and blo... Zobacz więcej
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Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
Napisane przez firmę
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My experience was excellent. Rhiannon helped so much when I rang for support and was always checking in via email
If I could I would choose 0 stars. This company are the absolute worst I have ever dealt with. They book a holiday for you, sure no problem but once it’s booked, you want help? Forget it. As we had credit with them we were forced to use it - this is our second time using them. They sell you a holiday and then completely leave you to your own devices theme park tickets are booked with attractionworld.com and all
Reference numbers relate to magic breaks own email and references so trying to link any reservations to any apps or trying to add anything to your booking, again, forget it. If you can ever get through to someone who can help, they just say oh sorry we can’t help, I had to call all the companies directly and gradually managed to unpick the correct reservation numbers but I haven’t been able to login to LeShuttle to see any details and I was sent no key information we needed, for example to add the UK plates to the car. They didn’t even have our number plate as we couldn’t update the reservation ourselves. Calls aren’t returned, emails are returned potentially 10 + days later despite chasing, and a holding message they will reply within 72 hours, yeah right. I have no idea where all these good reviews have come from, my experience with ‘Magic Breaks’ was anything but magic. Please sort your post purchase customer service out.

Odpowiedź od MagicBreaks
Very easy to use the website and book , if have any questions there's a chat and someone from the team usually replies back soon as
2nd time using magic breaks for my disney trip and last time they were fabulous

Odpowiedź od MagicBreaks

Odpowiedź od MagicBreaks
They don't reply to emails and don't pick up calls.
You leave a message for them to call back, and are never called back.
Going away Wednesday, need to make changes.
It really shouldn't be this hard.

Odpowiedź od MagicBreaks

Odpowiedź od MagicBreaks
I don’t book with anyone else for my Disney trips, great customer service especially Phoebe.

Odpowiedź od MagicBreaks

Odpowiedź od MagicBreaks

Odpowiedź od MagicBreaks
Good experience, straight forward , 1 only small thing did not give option for luggage choice,

Odpowiedź od MagicBreaks
Alex May was super helpful. From the moment we called with lots of awkward requests around dates and flight times, she worked her magic and got us booked within minutes. Couldn’t recommend enough.
Thank you

Odpowiedź od MagicBreaks
Cheryl Handled our booking very nicely and would reccommend

Odpowiedź od MagicBreaks
Cheryl was fantastic from start to finish. Made the whole process very easy! Would highly recommend Magic breaks!!

Odpowiedź od MagicBreaks
5 stars is not enough for Magic Breaks! They completely saved our family holiday to Disneyland Paris after a total nightmare at the airport.
Our outbound flight from Gatwick was cancelled due to severe weather, leaving us completely stranded. The airline offered zero help and told us nothing could be done—an incredibly stressful situation given we were travelling with a 4-year-old and an 11-month-old, and it was my wife and children's first time ever flying.
I do have one polite suggestion: it would be fantastic if Magic Breaks could implement a dedicated emergency contact line for out-of-hours or crisis situations. I was lucky enough to try my luck by calling through to the "new bookings" line, which is how I managed to get hold of an agent named Scott.
Scott was absolutely phenomenal and bent over backwards for us. While the airline washed their hands of the situation, Scott took complete control, went above and beyond to arrange alternative travel, and completely rescued our trip so we didn't miss out on our time in the parks.
Because of his fast action and amazing customer service, we actually made it to our holiday and had a brilliant time despite the rocky start. If you want a travel company that genuinely cares and has your back when things go wrong, book with Magic Breaks. We will absolutely be using them again. Thank you so much, Scott, and the whole team!

Odpowiedź od MagicBreaks
Just booked a trip with magic breaks a Disney cruise Suzy was really helpful with all the information so would definitely recommend

Odpowiedź od MagicBreaks
Shocking company - Legal action pending
Due to an awful experience with MagicBreaks where they ruined our holiday . Complaint was raised , but even when it was escalated to a Director called Karl Harrison he also couldn’t handle the complaint .
Legal proceedings have now commenced WARNING DO NOT USE THIS COMPANY.
Edit to magicbreaks
I gave the director multiple chances to reply and make this right but he failed so please do not lie further . My case has been taken on so we will see what happens next .

Odpowiedź od MagicBreaks
Was easy, great deal, booked my holiday with ease and can't wait

Odpowiedź od MagicBreaks

Odpowiedź od MagicBreaks
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