My experience with Magic Breaks has been truly amazing. Lisa has been phenomenal in helping us right from our booking until we returned after our holiday. Unfortunately Disney cancelled our room on th... Zobacz więcej
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Very easy to use the website and book , if have any questions there's a chat and someone from the team usually replies back soon as 2nd time using magic breaks for my disney trip and last time the... Zobacz więcej
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Can’t recommend Alex enough. Booking holidays for a large family is very daunting, but Alex has made it so easy and straight forward. Always available, super quick replies and answered all of my multi... Zobacz więcej
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This will be our second time using Magic Breaks and, yet again, they were fabulous. I spoke to Cheryl numerous times who patiently answered my questions and managed to find me a deal for WDW which bea... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Whether you want to take the family off to Disneyland® Paris, hang out in the sun in Florida or head off to see Santa in the snow in Lapland, we’re totally dedicated to making that experience that little bit more special, more memorable, more amazing. With a great range of destinations, flexibility and brilliant deals, we don’t do ordinary, we only do magical. Our specialist sales team are on hand 7 days a week, with expert knowledge and advice to assist you in finding your holiday of a lifetime.
MagicBreaks
Napisane przez firmę
- Dear Valued Customer,
- We're proud to deliver consistently great customer service. If you would like tp speak to us about your booking or discuss any future travel plans we invite you to get in touch with our team on 0330 880 5006, Live Chat, Whats App or Facebook Messenger at magicbreaks.co.uk or by emailing customercare@magicbreaks.co.uk We're available 7 days a week, 364 days a year to ensure you have a magical holiday.
- Thank you for choosing MagicBreaks.
Dane kontaktowe
MagicBreaks, Fora, 60 London Wall, London, EC2M 5TQ, London, Zjednoczone Królestwo
- 0330 880 5001
- customercare@magicbreaks.co.uk
- magicbreaks.co.uk
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Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Review for Alex May
I don’t normally leave reviews but I have to leave a review today for Alex May at Magic Breaks , she helped me book my original trip in June and she was second to none amazing then but today I needed her help as I had changed dates and felt pressured into changing to the dates which I didn’t want , Alex has spent her whole day sorting it out for me to the dates I wanted , she is quick and efficient and so kind and friendly , having someone who genuinly wants to look after you makes such a difference , she was calming and reassuring and I can’t thank her enough , she is amazing and deserves so much credit for how good at her job she is xx

Odpowiedź od MagicBreaks
Excellent service
Booking was so easy as well as competitively priced. The customer service has been top notch and swiftly sorting my requests. I have not been abroad for 10 years so there were a few! I would 100% recommend MagicBreaks.

Odpowiedź od MagicBreaks
Alex has been so helpful
Alex has been so helpful, been a long time since we have been abroad. She helped us navigate the booking with ease and gave some great advice

Odpowiedź od MagicBreaks
All went very smoothly …
I booked Disney Paris with MagicBreaks and everything worked out really well. I did price everything up independently and didn’t find that MagicBreaks was any more expensive. To me it saved a lot of time by booking everything with the same company. I will definitely use this company again.

Odpowiedź od MagicBreaks
Great Booking
Cheryl was really helpful with all areas of the booking - I had lots of amendments and she was really quick to get to me on all of them. She found me a really great price.

Odpowiedź od MagicBreaks
Alex was amazing and helped me all the…
Alex was amazing and helped me all the way through for my Paris trip and Disney land

Odpowiedź od MagicBreaks
I could not rate Cheryl any higher
I could not rate Cheryl any higher! I rang at 9.30pm on a Friday night after struggling to find answers to my questions online. Cheryl immediately put me at ease, was personable and friendly and assisted me in booking our family holiday. She had helpful tips and was really clear. Cheryl sent payment links so we could arrange to split the deposit between different people on the trip. Honestly it was seamless! Thank you Cheryl.

Odpowiedź od MagicBreaks
Smooth and efficient booking
Alex helped me book a Disney Cruise and she was great at discussing everything, answering all my questions, making sure what we were booking was exactly what we wanted. The whole booking process was very smooth and efficient - highly recommend!

Odpowiedź od MagicBreaks
Great customer service
Amy Stevens was a great help when booking the holiday. She has been really responsive and has made the booking process easy.
I have used MagicBreaks a few times before but the personal contact from Amy has been really appreciated

Odpowiedź od MagicBreaks
Seamless booking process
Seamless booking process , options given throughout, everything explained clearly .

Odpowiedź od MagicBreaks
I called after needing clarification…
I called after needing clarification after looking at the website. They picked up very quickly and were absolutely brilliant! I spoke to Alex who was helpful, patient and funny and saved me so much money and time in the process . What I would say is they give you advice on things you dont even consider thinking about or asking. Highly recommend!

Odpowiedź od MagicBreaks
Magic Breaks has never let me down!
I have booked with Magic breaks on more than one occasion due to their fantastic customer service and brilliant low deposits. I booked a trip for Christmas time at Disneyland Paris and I have been provided with such good service from Cheryl, that I have felt compelled to write this review. Nothing has been too much bother for Cheryl, answering all of my questions quickly and clearly. In addition to supporting me with my upcoming Disneyland Paris Trip, Cheryl has put me on a waiting list to book a 2027 Walt Disney World Trip. I have never been let down by Magic Breaks and I would highly recommend them to anyone looking to book a holiday to remember! :)

Odpowiedź od MagicBreaks
Was very easy to use and got everything…
Was very easy to use and got everything I needed all in one place

Odpowiedź od MagicBreaks
Excellent service from start until…
Excellent service from start until finish when booking through Magic Breaks. I contacted their helpline as I needed a slightly different booking to what I could do online and Alex was amazing.

Odpowiedź od MagicBreaks
Alex May was extremely helpful
Alex May was extremely helpful, and friendly and prompt today. She assisted with a very last minute booking and she was so efficient. Much appreciated and I can highly recommend Magic Breaks!

Odpowiedź od MagicBreaks

Odpowiedź od MagicBreaks
I absolutely love Magic Breaks
I absolutely love Magic Breaks. They are great at returning emails and clarifying things. I love them so much, that I would love a job there booking holidays for Dlp. Wahoo.
I recommend this site. It’s easy to navigate.
The pricing is excellent. The freebies are also a nice extra touch. I feel they invented Customer Service. Love this company.

Odpowiedź od MagicBreaks
Booking Disneyland Paris…
I recently started a chat with Amanda Rogers to arrange a trip to Disneyland Paris for my children and 10 grandchildren, and she has been absolutely brilliant from start to finish.
Amanda went above and beyond to make the booking process smooth and enjoyable. She offered several different options, as I needed to book five rooms and organise travel from London to Paris. Her patience, attention to detail, and genuine care made all the difference.
Amanda put so much time and effort into ensuring everything was perfect, and I can’t thank her enough. Having a Sales Consultant like Amanda is truly a credit to Magic Breaks. I wouldn’t hesitate to recommend her to anyone planning a magical trip!

Odpowiedź od MagicBreaks
Poor customer service if you have already booked
I already have a trip booked and wanted to change the date but it’s near impossible to get through to someone and when you do they take no ownership of your query. No one’s answering the online chat or what’s app and the generic email has a 48 hour turnaround although it seems to be much longer than that! When you do get a response you then respond back to the generic email and have to wait days for another response all whilst the price and availability is changing. Can’t even send a complaint because apparently they are also suppose to be sent to the same email account so there’s literally no point.

Odpowiedź od MagicBreaks
Disneyland Paris…
We decided to book Disneyland Paris next February for our 7 and 4 year old as they have always wanted to go. We thought it would be a great tester ready for Florida in a few years time.
Alex helped us get this booked and she is incredibly friendly and I felt so comfortable talking to her like we had known each other for years. She is very helpful and sounded as excited as me getting this all booked in for us.
Thanks Alex for making it an easy process to get booked. Can't wait till we surprise our boys with this trip on Christmas Day morning!

Odpowiedź od MagicBreaks
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