The staff are so professional, friendly and helpful. The move went without a hitch and the rental costs are very competitive. Great service!
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had to use the MAGENTA facility in St Albans for almost 5 years. During that lengthy period, since August 2021, I always found the Reception staffto be very helpful. I would compliment RJ o... Zobacz więcej
Reakcja na opinię
Probably the best storage facility in Reading. Great service and fair price. Very clean and secure. Units were well maintained and I felt that my items were always safe. Various size units to choose... Zobacz więcej
Reakcja na opinię
When Magenta opened in my home town, they were a breath of fresh air with good deals and a personal approach to their business. Sadly, management changes and above inflation increases have exposed Ma... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Magenta Self Storage
Napisane przez firmę
Discover the Ultimate Storage Solution with Magenta Self Storage
Your go-to partner for secure and hassle-free storage, designed to cater to both personal and business needs. With Magenta, we are your partner offering you more than just storage space – Our commitment to simplicity and transparency sets us apart, proudly offering an extensive range of storage sizes, accompanied transparent prices and our dedicated team on hand to help with all your storage questions.
Join thousands of satisfied customers across the country who have experienced the convenience and reliability of our storage facilities. Whether you're relocating, decluttering, or archiving company documents, Magenta Self Storage has you covered. Our widespread network of storage centers ensures we are always within reach to meet your unique storage requirements.
At Magenta, we prioritize your peace of mind. Our top-tier security measures safeguard your belongings, giving you the confidence to store with us worry-free. Embrace a seamless and organized storage experience, supported by our dedicated team, here to assist you at every step.
Join the Magenta Self Storage community today, and experience storage done right. Trust in our expertise to safeguard your possessions, and let us be your reliable storage partner. Review your Magenta Self Storage experience on Trustpilot and share your thoughts with our ever-growing community of happy customers.
Dane kontaktowe
Zjednoczone Królestwo
- 0800 802 1360
- info@magentastorage.co.uk
- magentastorage.co.uk
4,7
Doskonała
232 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Magenta Banbury is great
I've been with Magenta Banbury for 2 years. Kerry & Helen have been fantastic and have gone above & beyond numerous times for me. Many thanks ladies!
11 lutego 2025
Opinia niezależna
Odpowiedź od Magenta Self Storage
Always great to see you in reception Abby and we really enjoy our chats over a cup of coffee! Thank you for choosing us at Magenta Storage Banbury and we are pleased to be part of your new small business venture, storing your stock securely in our purpose-built facility.
Hope you manage to make use of our kitchens on all floors for a welcome break! If you ever need to expand you will be able to upsize to a larger unit on any day needed – just pop in and we can accommodate right away.
Thank you for your custom and your kind words
Helen and Kerry
Great local team in St Albans
Great local team in St Albans. Flexible and friendly and never had any issues for 4 months.
Will happily use again.
Steve
15 stycznia 2025
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hi Steven,
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a smooth and enjoyable experience with our St Albans team. It’s great to know that we were able to meet your needs over the last four months, and we’d be more than happy to assist you again whenever you need storage in the future.
We appreciate your trust in us!
Best,
Lana
Magenta Storage St Albans
Unlike other providers
Unlike other providers, once you choose your location Magenta don't provide you with a quote for storage size but want to harvest your details.
Since they are the end product not a broker putting customers in touch, they have no business doing that. Its not GDPR best practice.
I've been asked by the named firm to provide more details. Gladly.
While they are not alone in the practice of harvesting leads, I went with a storage provider who was up front about the sizes avd prices to expect.
I see no reason why I should provide my details simply to obtain a quote for a standard service and a specific location! That's all I have to add. Thanks!
15 listopada 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hi George,
Once basic details are provided on the website via the "Get a quote" widget then a quote is provided via the web as well as the option to reserve a unit. We collect certain information to find out what your requirements are and as contact details. This information is not shared between sites once an inquiry has been made.
Details that we collect at this stage are standard across the self-storage industry. Magenta takes GDPR seriously so if you have provided any details and want us to GDPR wipe from our system then feel free to contact us at info@magentastorage.co.uk
Prices and sizes are clearly shown once information has been provided via the get a quote link. In addition if a customer does not want to provide this information we have a live chat option as well as the ability to call to discuss.
Regards,
David
Office Manager
The Banbury branch couldn't have been…
The Banbury branch couldn't have been more helpful from start to finish of my time there!
5 listopada 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hello Marc
It was a pleasure to have your custom so thank you for choosing us at Magenta Storage which was convenient for you being just off junction 11 of the M40. Really glad we could help out when you needed more space and was able to upsize to a slightly larger unit on request.
Hope your house move ran smoothly and you are now settled in, we understand how stressful this can be, so we are delighted to be of service and help out!
We have excellent introductory deals so please do come back to us in the future if ever needed.
Helen Tooby
Branch Manager
Highly recommend
Quick and easy to set up, shown around facility to choose how big a storage unit we would need, knowledgeable staff, discount to start no hassle with moving into storage and out again. Very smooth transition. No problem with gaining entry out of hours. Highly recommend.
24 marca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hi Tracey
Many thanks for the 5 STAR review and the recommendation! All our colleagues are experts in Storage and will always find a solution to your storage needs.
We have extended hours available as a standard and also provide 24 hours access on request.
Helen Tooby
Branch Manager
Spotless units and great staff
Staff were incredibly helpful when I inquired about renting a storage unit for a short term duration. Made the process very quick and easy.
Unit itself was spotless and felt very secure with all the different measures in place. I never needed the 24hour access but it was good to know it was available if needed. When I gave notice to quit, again all handled really professionally and refund processed really quickly.
14 września 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hello Wendy
Thank you for choosing Magenta Storage Banbury and we have a wide variety of units such as lockers for small items such as Christmas Presents to larger roller units to house contents of a large home.
We pride ourselves in our cleanliness and always take seriously the care of your items whilst in storage.
Thanks you so much for your review and wish you the best of luck with all future plans
Helen Tooby
Branch Manager
- 5* professional
- 5* professional
- Accuracy and efficiency
- Highly skilled in the field
Mr Nathan Creed, thank you for everything!
4 września 2024
Opinia niezależna
Greeted by a friendly and knowledgable…
Greeted by a friendly and knowledgable person at the front desk - Josh - he was able to at me up in no time at all and i was able to start the using the unit immediately. Excellent service.
4 września 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Thank you for your kind review! We're thrilled to hear that Josh provided such excellent and efficient service. It's great to know you were set up quickly and could start using the unit right away. We appreciate your feedback and look forward to continuing to provide you with top-notch service!
RJ - Store Operations Manager
Highly recommend
Helen,Kerry and team have always been helpful and professional during the time we have used the storage facility.
2 sierpnia 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hi Nick,
Thank you for your kind words towards the team at Banbury and for storing with us at Magenta.
Regards,
David Sawyer
Office Manager
Staff were really friendly and helpful
Staff were really friendly and helpful. They have a loo for customers to use which was useful. There are also car parking spots outside so we never had a problem parking. Also useful that Waitrose is just across the road.
15 lipca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hi Holly
Many Thanks for the five star review! So glad you had a positive experience with us at Banbury. We have a large customer car park and two big covered loading bays for convenient loading and unloading.
We really appreciate your custom.
Helen Tooby
Branch Manager
Magenta Storage
Great storage experience from initial phone enquiry through usage and finalisation of account. Prompt, knowledgeable and courteous staff. No hassle, no worries.
5 lipca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hello Terence
Thank you for your custom and best wishes for the future, it was good to have you onboard! It was great that you gave us a lovely review and are always here if you need storage for a house move or just some decluttering in the future.
I will pass your comments on to our friendly team.
Helen Tooby
Branch Manager
Excellent customer service
Many thanks to RJ and Josh for making my storage experience so stress-free! They were helpful, polite and quick to answer any queries, either by phone or email. My storage unit was clean, well-lit and the entire checking in and out processes were seamless. Also plenty of parking for moving my gear.
Many thanks guys!
10 lipca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Thank you for taking the time to share your positive experience with us! We’re delighted to hear that RJ and Josh provided excellent customer service during your storage journey. Their helpfulness, politeness, and responsiveness are qualities we strive for in our team.
We’re glad your storage unit was clean, well-lit, and that the check-in and check-out processes were seamless. And yes, ample parking is essential for hassle-free moving!
Your feedback motivates us to continue delivering top-notch service. If you have any more questions or need assistance, feel free to reach out. We appreciate your trust in us!
Lana - Branch Manager
Professional courteous service from…
Professional courteous service from manager Helen and her colleagues. We wouldn’t go anywhere else for secure clean storage, thanks.
5 lipca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hi Phillip
Many Thanks indeed for leaving us a lovely review! Its good to have you onboard even for a short time.
Magenta is always here to help out with short and long term storage.
Helen Tooby
Branch Manager
Great experience storing
Great experience storing. Shah was very helpful and addressed all of my questions and concerns. Would definitely recommend for storage.
26 czerwca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hi Jim
Shah and the team really appreciate your 5 Star review !
Moving home can be a really stressful time so we understand you may have many questions and concerns when storing your loved items.
We are glad we could help keeping your items safe and secure with 24 hour CCTV monitoring.
Thank you for your recommendation and always here in the future if you need us.
Helen Tooby
Branch Manager
St Albans Team
A great experience with the St Albans Branch, very professional, safe environment especially when visiting alone knowing that there are cameras installed and staff at reception. Always responding to emails. Always helpful, would recommend to colleagues and friends. Didn't realise that storing could be so hassle free. Glad we discovered you.
25 czerwca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with our St Albans branch. Ensuring a professional and safe environment is our top priority, and we’re glad you felt secure with our cameras and staff presence. It’s fantastic to know that our team was responsive and helpful throughout your storage journey. We appreciate your recommendation and are delighted that we could make storing hassle-free for you. We’re glad you discovered us too!
Best regards,
RJ - Store Operations Manager
Excellent service
Everyone we dealt with was efficient and helpful and we would definitely recommend the Banbury unit based on our experience. Thanks everyone!
19 czerwca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hello Fiona
So glad you had such a positive experience and thank you so much for leaving us a great five star review!
It was great to have you on board and you were great to communicate with.
Always here if you need us in the future.
Helen Tooby
Branch Manager
Banbury team
Really friendly and helpful team. Jasmine was lovely and really easy to deal with. She went through all the options and nothing was to much trouble for her.
The biggest negative issue we found was trying to hire the onsite van. The app that you need to download isn't that easy to navigate and certainly could do with being more user friendly.
15 czerwca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hi Chris
Many Thanks for leaving us a 5 Star review. So glad you had such a positive experience and i will pass your comments on to Jasmine who is a great asset to our small friendly team.
The Hertz van lives on site for anyone to book for hourly or longer periods. We don't have access to it but I will be sure to pass on your comments to Hertz.
Many Thanks
Helen Tooby
Branch Manager
Storage made easy
Storage made easy! Been storing here for about 6 months now and this place is fantastic for storage! Helen, Kerry, Jasmine and Tony are always so attentive and chatty! Nothing is ever too much trouble! And it’s so secure and price is such great value for money!
15 czerwca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hello Constance
We really are please you have found the whole storage process easy - we are always here to help with any questions you may have and have a chat as we understand moving can be a stressful time.
Thank you so much for your continued custom and our facility is very secure as you mentioned. We are covered fully with CCTV and we have individually alarmed units and an external monitoring company to keep your goods secure.
Helen Tooby
Branch Manager
Used Magenta in Banbury for many years…
Used Magenta in Banbury for many years now. Brilliant staff, excellent facilities, safe and well maintained. Really couldn’t ask for more.
16 czerwca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hi Bobby
Many thanks for leaving us a fantastic 5 Star review! Its lovely to hear from a long term customer that is happy with the facility and we try to offer the best service we can at all times.
Our team are always on hand to answer any questions or help out with any requests even to put the kettle on if a drink needed!
We do have a lots of long term happy customers which we are so proud to have on board.
Helen Tooby
Branch Manager
Great storage
Perfect storage at good price. Great location and accesibility but it was the people who really made the difference with clear explanations and assistance on the spot.
15 czerwca 2024
Opinia niezależna
Odpowiedź od Magenta Self Storage
Hello Mr George
Thank you for your valued customer and it was a pleasure to have you store with us.
We are ideally situated just off Junction 11 of the M40 so glad that was a bonus for you!
Always here if you need us in the future!
Helen Tooby
Branch Manager
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.