Order process was easy. They always answered Whats App messages. One light was damaged by the courier but they are replacing it. Will recommend them to all my friends and family. Wish there was more b... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
MacSell offers very good value for money on our Inverter/Battery combination. We are happy with the performance after installing. I did not understand initially that MacSell does not keep much stock a... Zobacz więcej
Macsell gave us a top class buying experience with the Sun brand 10.2KW hybrid solar charger we ordered on 23 September. It was delivered undamaged to Port Elizabeth on 3 October. The contents were... Zobacz więcej
Reakcja na opinię
Online shopping is streamlined and easy to navigate. Reasonable prices. Products ordered and received is the same, is real and of decent quality. Client communication is timely and informative.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu do pozyskiwania energii słonecznej
- również w kategorii:
- Energia słoneczna
Napisane przez firmę
MacSell We've got it All, We supply a wide range of Load Shedding Solution, Inverters, Portable Plug and Play inverters, Batteries and so much More! MacSell has been in the e-commerce business for more than 12 years with more than 35 000 sales on BoBShop (formerly know as BidorBuy).
Dane kontaktowe
630 Craig Street, 0001, Pretoria, Republika Afryki Południowej
- 079 027 6835
- Sales@macsell.store
- macsell.store
4,7
Doskonała
290 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
If any changes to your solar panels sizes, make sure you state that on the website.
I purchased the same panels as before, 650w Bi facial, but this time the panels are a bit smaller in dimensions.
You mention the size of the panels on the website but fail to let the customer know that there has been a change in size. The panels look differently as well. I feel that I made a mistake in buying these panels.
1st order - Inv 0817
2nd order - ORDER #2337
25 października 2024
Odpowiedź od MacSell
Thank you for your feedback received, all info regrading all our products are clearly stated on the website to ensure that the buyer has all the info prior to an order being placed. We've noted that we should check all our orders that we receive that it matches previous orders received from a buyer to ensure from our side that the items will be the same and compatible. We've checked your previous orders that you've placed on our website but we are not able to pick up any orders received for 650w panels prior to this order that was received. In August you've placed an order for clamps and you've now placed an order in October for 650w panels and accessories.
Although we do not have the capacity to check all our orders received online and reference it to previous orders received from buyers and confirm differences and cross check compatibility we would not have been able to as we do not have any online orders for you placed for 650w panels.
We do our best to keep the website updated with all the info needed in order for buyers to make an informed purchase on our site.
Great service
23 października 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Very quick delivery and high quality…
Very quick delivery and high quality product. Ordered 1x 200w Solar panel.
21 października 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Timely response and service!
8 października 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Super Macsell
Hi. Firstly the prices are very competitive. Product range and quality is of good standards. Also most importantly it's safe to shop online. Delivery is fantastic
18 października 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Very happy
Cannot complain, got value for money, delivery was prompt and reasonable
17 października 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Good experience
MacSell could ship item the same day as order, but only shiped the next day after i enquired about tracking number.
The packing was good and item received in good condition.
TCG service as always excellent, but their tracking updates need a lot of attention.
16 października 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Macsell gave us top class service…
Macsell gave us a top class buying experience with the Sun brand 10.2KW hybrid solar charger we ordered on 23 September.
It was delivered undamaged to Port Elizabeth on 3 October. The contents were exactly as described on their website, and installed with no problems at all.
Highly recommend.
25 września 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Quick response and ahead of schedule on…
Quick response and ahead of schedule on orders placed
7 października 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Very good service
Very good service, good delivery time.
Super happy with MacSell, will definitely come again.
27 września 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
I bought and combo of lithium and…
I bought and combo of lithium and inveter
i only receivded a battery and still waiting for the inventer still today your service is very bad and unprossessional and even thinking of opening a fraud case no clear explanation why am not receiving my goods as per the delivery agreement on the website purchase was made on the 2oth of this month
20 września 2024
Odpowiedź od MacSell
Good day, thank you for your feedback. It's rather unfortunate that pictures can not be uploaded on this platform to back up the false claims that you've made in your rating.
As the per our conversation which you now claim we did not have an did not provide an explanation your order was 2 parcels, as clearly stated on the parcel as you've advised you've seen, Parcel 1/2 and 2/2 , for some reason Courier Guy did not deliver the second parcel to you.
We've followed up with them and we've advised you that the second parcel is to be delivered, which The Courier Guy did not deliver.
We've been in contact with you everyday checking on your if you've received the inverter. We've also send another replacement inverter and asked that you let us know if you receive the first one as you will now be getting two inverters as we are trying to minimize any further inconvenience caused by The Courier Guy.
As per our daily communication and explanations we are trying to resolve the issue caused by The Courier Guy. The issue is out of our hands but we are trying to solve the issue and once again we apologize for the inconvenience caused by The Courier Guy. It will be best if you post a truthful review about The Courier Guy instead of an untruthful review about us.
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
It was exceptional service,i never…
It was exceptional service,i never imagined,it was bravo,magnificent.
4 września 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
MacSell can be trusted
The quick response on the order and the adherance to delivery lead times.
4 września 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Ecco solar set
I ordered my solar set on Monday 2 September on Thursday 5 September it was delivered no hassles no problems. Excellent service thank you.
3 września 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Great service. Great price.
Ordered 2 batteries and a solar panel. One battery and solar panel arrived 3 days later. Within hours of reporting the missing battery another was on its way and delivered 2 days later. This is amazing service as we live in a remote area in Northern Zululand.
30 sierpnia 2024
Odpowiedź od MacSell
Thank you for your review! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us. If you have any more questions or need further assistance, please feel free to reach out. We look forward to serving you again in the future!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.