Vueling Airlines Recenzje 

Couldn't book special assistance for my mom, online form just went blank, couldn't contact anyone by phone. Nearly missed our flight due to the distance my mom had to walk. mom is waiting for a hip replacement.
Charged 120 euros to take our duty free on board, utterly disgusting service. We will never use this airline again.

I had a connecting flight from Algiers to Barcelona at 21:45 on 01/09/2026, followed by a connecting flight from Barcelona to Manchester at 11:00 on 02/09/2026. The aircraft never arrived, and the staff working with Vueling kept misleading passengers by telling us that the aircraft would arrive soon. On their online system, the flight time was repeatedly changed, but these were merely fake changes with no real flight taking place. I was travelling with my wife and our two children, and we were forced to sleep on the floor without food or water. We became extremely exhausted. Then Vueling sent an email stating that they had provided €18 vouchers to exchange for snacks on the aircraft, but the truth is that we never received any vouchers at all. The following day, the aircraft finally arrived at 8:00 in the morning, and we were kept inside the aircraft until 12:00 noon without any food or water. I have diabetes and I almost lost my life because my blood sugar dropped dangerously low. Fortunately, one of the passengers distributed some dates to the other passengers, which helped me. The flight was then rescheduled for 18:45, and they changed the gate without informing the passengers. My advice to anyone planning to travel in the future is to avoid Vueling. In my personal experience, this is not an airline but an organised network of deception and fraud. Please avoid Vueling. I will also share this experience widely on social media and with communities living in the United Kingdom.

Vuelo con retraso sin precio aviso . Comunican puerta de embarque y no dan paso al embarque . Es una compañía caótica .

Der Hinflug wurde überbucht und es gab nur Probleme. Und wurde gesagt das wir unser Geld direkt zurück bekommen und eine Entschädigung von 250€ pro Person. Dafür haben wir extra einen Zettel bekommen aber bis jetzt haben wir noch kein Geld bekommen und es gibt weiterhin nur Probleme. Dadurch das wir auf dem Hinflug nicht mitfliegen konnten, wurde unser Rückflug auch gelöscht und wir durften nachts um 4:00 Uhr in Barcelona und darum alleine kümmern und uns nochmal einen neuen Flug buchen. Von dem wir auch noch kein Geld bekommen zurück bekommen haben

I would not recommend this airline. Nearly every booking seems to come with problems, most often flight cancellations or significant schedule changes. A flight booked for the morning may be moved to 12 hours later, and passengers are not always notified. In my experience, this has been the most unreliable airline I have dealt with. Book at your own risk.

Pagas un vuelo con tarifa normal, llevas una mochila como muchos otros viajeros y al azar deciden quien paga y quien no, al igual de que equipaje entra debajo de las sillas. No entiendo en qué criterio se basa este personal, no repetiré vuelos con esta aerolínea jamás.
Vuelo Barcelona-Ginebra

Siempre el vy1290 y vy1291, no es etico retrasar siempre este vuelo llegando a barcelona a las 2 am. Siempre igual, siempre vueling

Pitoyable!
Pitoyable!! J’ai effectué une réservation pour le 30 octobre et on m’a décalé mon vol au 23 octobre. Impossible de joindre quelqu’un c’est scandaleux. Je souhaiterais faire le remboursement mais personne pour me répondre. A fuir!!!!!!!!!

Un vuelo muy bueno la tripulación muy atentos y simpáticos y muy puntuales

This is the worst airline that I ever traveled with. Firstly our flight was delayed by a few hours and when we were boarding we were racially profiled and picked out from everyone in the line to check our luggage. These bunch of racist pigs wanted ro charge my daughter EUR63 for a purse not even a bag yet there were so many other race passengers carrying more than 2 bags and they were never questioned. We were the last family to be board by these racist pigs in Mallorca. Where does this pathetic airline draw the line with exploiting the passengers and racially profiling us. We had no choice but to fly with this pathetic airline. I can't understand stand why the management of this airline can not review all these comments and do something about this. To the 3 racist females at the counter, I hope you for in hell for being racist pigs.

La maleta me la rompieron,el asa partida y la maleta rajada

were booked for a flight, we turned up and before boarding they told us that we cant get on the plane because it was overbooked and we wont fit it, and it wasn’t just us, were like 30 people among us who could not board the plane, of course they couldnt give us another flight for the same day as they said all the other flights are overbooked for that day so they gave us an option to fly on the next day, which if we accept it we would lose our 12hours flight to china , as we would needed to get to barcelona that day, and they said is not possible, so we needed to buy 2 more tickets seperately which cost even more than the refund they will give us back for the mistake,and we lost an entire day because of them,they said they will refund 400€ , but thats not compensating that they are just playing with people plans with no care at all,if it was just 2-3 person overbooked that i would understands but not 30+ ….try to avoid them at all cost, we almost lost all our holiday because of them

Pagas el vuelo más caro del día y en vez de ir a una manga, te sueltan a 3km de la terminal para subirte a un bus y tardar 30 minutos más, siendo que es un vuelo que llega a las 12 de la noche y sin duda hay mangas disponibles. Todo para ahorrar costes y hacer más dinero. Cada vez son peores estas empresas

3 Sterne: der Hinflug aus Hamburg - Barcelona war kein Problem, auch mit dem Gepäck nicht. War alles verständlich und die Mitarbeiter waren erfahren und hilfsbereit.
Anders war der Rückflug Barcelona - Hamburg:
- der Mitarbeiter, dass die Bagage und Pässe kontrolliert kann kein Deutsch und kaum Englisch. Dazu noch Jung, hochnässig. Ich musste extra bezahlen, obwohl ich schon für den Rückbagage bezahlt habe. "100€ muss du bezahlen oder du fliegst nicht, hat er gesagt". Das war eine richtige Abzocke!
- Hier musste jeder von uns für den Koffer extra je 60 Euro zahlen.
Das war sowas von unfair: das Gefühl waren Doppelstandarts: in Hamburg und in Barcelona.
Und dann der Support von Vueling: in der App wird man auf die vueling Webseite weitergeleitet, wo eine KI deine Angelegenheiten erledigt. Diese fragt nach Buchungsnummer und wenn die eingibst, sagt diese: "kann diese Buchungsnummer im System nicht finden". Man wird aufgeschmissen. Es gibt keine Support-Email offiziell von Vueling.

Info: Nur über X(vormals Twitter) kann mit Vueling kommuniziert werden. Dort eine Nachricht in English schreiben(besser in Spanisch, mit Übersetzer schreiben) und der Support meldet sich!
In meinem Fall bedeutet dies dass die 100€ welche zu Unrecht bezahlt worden sind, wurden in ca. 10 Tage zurückerstattet.
Alle anderen Beträge je 60€ wurden nicht zurückerstattet, da die Maße über 40cm war, so die Erklärung. Also ist es schon ein Unterschied ob die Bagage unter dem Sitz bestellt war.

You are, in my opinion, the worst airline in the world. I will never fly with your airline again, and I would not recommend it to anyone.

I have been locked out of my account for 3 years, despite several successful password resets. Support is non-existent. I have found it impossible to get through to an actual human being. The chat bot just goes around in useless loops answering questions I never asked. I emailed contacts at vueling.com detailing my issues and received no response. They have disdain for their customers. Avoid at all costs

Case 12918790: Gross negligence, false delivery record & refusal to compensate under Montreal Convention

Ho talmente tante cose negative da dire che non saprei nemmeno da dove partire: forse dalla flemma con cui è stato fatto il check-in a Malpensa?
Io e le mie amiche ci avviciniamo al desk Vueling per chiedere quando avrebbe aperto, ci viene indicato un orario, peccato che il check-in sia effettivamente iniziato con 50 minuti di ritardo. Fortunatamente noi eravamo tra le prime, chissà quelli alla fine della fila chilometrica… mi chiedo se abbiano preso il volo in tempo. Ma anche su questo non c’è pericolo, perché siamo partiti in ritardo.
Volo tra i peggiori mai presi, partenza e atterraggio pessimi: forse il pilota pensava di avere in mano un aeroplanino giocattolo boh.
La vera brutta sorpresa però arriva in aeroporto a Ibiza quando dal rullo escono tutte le valigie meno che la nostra. SPOILER: valigia persa, unica valigia in 4 persone per 3 giorni a Ibiza. Nessuno ci ha saputo dare spiegazioni sulle motivazioni. Abbiamo aperto la pratica per recuperare il bagaglio perso all’apposito desk e ci viene pure detto che, stando a Ibiza pochi giorni, la valigia sarebbe potuta arrivare lì quando noi saremmo già state in Italia FOLLIA PURA.
La barzelletta finisce con noi che recuperiamo la fantomatica valigia il giorno stesso del rientro in Italia, valigia che arriva a Ibiza la mattina stessa e che, nonostante avessimo espressamente chiesto di lasciare in aeroporto nell’ufficio di competenza per recuperarla prima del rientro, viene comunque consegnata all’appartamento dove alloggiavamo, dopo che ormai avevamo fatto il check-out.
Mai successa un’esperienza simile in 20 anni in cui prendiamo voli su voli. Senza contare i soldi buttati nel cesso per ricomprare TUTTO non avendo con noi NULLA per colpa dell’incompetenza di chi lavora in Vueling. Chiudete i battenti che vi conviene o imparate a lavorare come si deve.
SCONSIGLIAMO VIVAMENTE A TUTTI QUESTA COMPAGNIA AEREA SE COSÌ SI PUÒ DEFINIRE!!

Me cancelais el vuelo i me dais uno con escala i de un avión al otro esperando 10h

If I could give this no stars i would i have sent a written complaint and not received a response. How is this right? How can they get away with this? I would not use them to travel. BA needs to also do more with reference numbers the whole situation is confusing.