luxuryscent.co.uk Recenzje 

128
•
Wynik TrustScore: 4 na 5

4,2

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Fast delivery. Perfume oils arrived in nice looking pouches. I bought Orange sandal wood this time as my favourite; Sweet neroli is out of stock. It smells nothing like an orange but it's right... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

From delightful budget options to addictive luxury offerings, Luxury Scent has been my go-to fragrance supplier for the past 3 years. They stock a range of Western and Arab scents all of which have so... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I feel very sad that I don't get to share the experience with the product, but I regret that I ordered it. I was delivered to the wrong mailbox, and I emailed them to request a refund or a resend of t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Such a stunning collection of unusual oils. I have bought 12 different ones to try, great to have small bottles, you can really enjoy lots of unique fragrances. Easy to order, arrives prompltly, pac... Zobacz więcej

Informacje dotyczące firmy

  1. Perfumeria
  2. również w kategorii:
  3. Dostawca aromatów spożywczych

Napisane przez firmę

Our mission is to inspire confidence and individuality through the power of scent. Our diverse collection caters to a spectrum of personalities, allowing each person to find a fragrance that resonates with their unique style and story. Luxury Scent is synonymous with iconic signature scents. Our fragrances aren't just products; they're statements of individuality.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

128 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,2

Wszystkie recenzje

(128)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

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Oceniono na 5 z 5

Awesome place

Awesome place, huge variety of perfumes to choose from, bought a few perfumes for gifts and they were all nicely presented, boxed very well and the price were very reasonable.

19 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Unbeaten perfume shop in every way

I've been a customer for years and each time I go they've always been stellar.
They have a wide selection of perfumes and oils to choose from.
The service is welcoming, friendly, knowledgeable and incredibly helpful.
All of their products are reasonably priced.
I'd highly recommend Luxury Scents to all.

2 września 2025
Opinia niezależna
Oceniono na 1 z 5

First time buyer, won't be back

Went to the Newcastle store. I have no issues about the store itself, the sales assistant took his time helping me to find the right scent. I went for the Scent of Dubai men's fragrance. I love the smell but I've been using it for the last 6 months and noticed it consistently dissipates after 30-60 mins. Really disappointing since the perfumes themselves aren't the cheapest. Will be looking elsewhere in future

Update: the scent doesn't even last 10 minutes now, even with vigorous shaking before spraying. I've asked other people who say they don't smell anything on me, so it's not just me getting used to the smell.

14 sierpnia 2025
Opinia niezależna
Logo luxuryscent.co.uk

Odpowiedź od luxuryscent.co.uk

Hi Freddy,

Thank you for taking the time to share your feedback, and we’re really sorry to hear that your experience with the Scent of Dubai spray didn’t meet expectations.

This fragrance is one of our top-selling sprays and has received great feedback from many customers, but we also understand that perfume longevity can vary from person to person. Factors such as skin type, temperature, and how the scent is stored or applied can all make a difference.

Sometimes when a fragrance is used often, the nose can become desensitised to it (nose blindness), even though it remains noticeable to others. With sprays, the scent also develops best when applied to pulse points and allowed a little time to settle on the skin.

That said, we understand your frustration and truly appreciate your honesty — feedback like this helps us improve. If you need any further assistance, please don’t hesitate to contact us directly; we’ll be more than happy to help.

– The Luxury Scent Team

Oceniono na 1 z 5

I ordered Patchouli and Black Oud.

I ordered Patchouli and Black Oud.
I have been sent the most disgusting rose oil that smells completely unwearable.
Emailed customer service to ask for a full refund and I have been ignored. Not a single word.
I do not trust this company and I would not recommend them.
I will now take the matter up via my bank.

24 czerwca 2025
Opinia niezależna
Logo luxuryscent.co.uk

Odpowiedź od luxuryscent.co.uk

Thank you for bringing this to our attention. We are truly sorry to hear about your recent experience and the inconvenience this has caused you.

Please accept our sincere apologies if you felt your previous message was not acknowledged. We genuinely strive to respond to all customer enquiries promptly, and we regret any delay in getting back to you.

Regarding your concern, we would like to kindly highlight that, as per our return policy, we are unfortunately unable to accept returns of 36ml perfume bottles. This is clearly outlined in our terms and is one of the reasons we always recommend customers to try our sample sizes first before committing to a larger purchase. Additionally, due to hygiene and safety considerations, we are unable to accept returns of opened or used perfume oils.

You can find full details of our return policy here:
👉 https://luxuryscent.co.uk/pages/return-refund

Please also note that Patchouli Black Oud features patchouli as its base note, rose as the middle note, and mandarin at the top, as described on our website. We completely understand that fragrance is a personal and subjective experience, and individual preferences can vary. However, we must respectfully mention that this particular scent is one of our bestsellers and is highly appreciated by many of our customers, as reflected in the positive feedback we have received.

While we understand your disappointment, we hope this explanation helps clarify our product details and return policy.

If you would like to explore other options or need assistance selecting a fragrance that may suit your preferences better, we would be more than happy to help you find the right scent in the future.

Thank you for your understanding.

Oceniono na 2 z 5

Email ignored

Abit disappointed…
The reason I am having to mark down my review is I emailed the company requesting information regarding ingredients for the product I bought (perfume oil) as I wanted to check for allergy purposes ( I did check the website before purchasing and saw there was no information available on what the oils are made up of) decided to take a risk and order anyway which yes was my choice however I thought the product may have come with abit of paper with a little more information on about this so I gave the benefit of the doubt and thought it will be fine but nothing came with it. So not a problem I thought I will email them and surely I will get an answer, wrong!

I have given over a week and no reply to my email
Which isn't really acceptable for requesting important information which should be easily available anyway according to uk guidelines ( quick google will show the current rules ) as we have no clue what is in this product!
You have a wonderful website and products however this lack of information and poor customer service says you don’t take the well being of your customers seriously, Fix this issue please!

20 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Bad product, bad experience

I bought two perfume oils ( Black tie)on promotion buy one get one free. When I received them, I tried one of them and it did not last even one hour despite the fact the it was an oil ( eau de toilet last longer than that). I contacted the customer service and asked if I could changed at least the unopened one to something else in the same price range( I was not after a refund, so the company will not lose anything).
They replied with negative response.
This was my first purchase and will be the last, I could have became a regular customer but they just lost one for life.

13 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Cheap, Potent and Professional Presentation

Been ordering from this site for roughly a year now and have went through a good variety of scent from them. So far have not found any that have been anything but well presented and strongly fragranced oils. I do miss my favourite 'Italian Men' but other than that the sheer variety and potency of the fragrances have been astounding.
Recommended this site to pretty much everyone I know and have made them a sizeable group of returning customers. If you want a strong long lasting fragrance that is also remarkably cheap for the quality definitely give this site a go.
Always arrive quickly and with a lovely bag or box to boot. Will always be shopping here for the rest of my days. Can't recommend them enough.

22 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Black Gold

I'd like to think that I'm a frequent customer of luxury scent. I have had many perfume/attars and most have been very good however after watching the video on YouTube re black gold. I was left more than disappointed with this product. The review on YouTube led me to believe this was a special Attar put together by Luxury Scent. So here are my points

Initial spray it smells pretty good but after that there's nothing to it.

The price at £59 you'd expect the longevity to at least last between 4-6 hours ( should be atleast 6-8 for that price)

The bottle isn't easy to get at in the casing, and the atomiser is below average. A little tap, and you get a bit out before you fully press for the rest to
come out.

Overall a real disappointment

15 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

Love this idea

Love this idea! Ideal for your handbag! The perfume stays with you all day! The rollerball means you are not spraying it around good for the environment! Also easy to use if you can't get on with the spray action! Good price too! So you can order the small bottles to test out all the perfumes to see which ones you really like!

19 czerwca 2024
Opinia niezależna
Oceniono na 5 z 5

Great Products

I have nothing but positive praise for Luxury Scents. Their website is very user friendly and ordering is a breeze. The 7 oils I have are fantastic and are my go to for the working week.

1 czerwca 2024
Opinia niezależna

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