Bestilte 3 par briller for snart 1 måned siden og har modtaget ordrebekræftelsen men endnu ikke modtaget mine briller. Jeg har skrevet 3 gange til dem og stadig ikke modtaget noget svar.
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Altogether pretty disappointing experience. Glasses are ok for the cost, but the rest of service has left a bad taste: Bought from a .co.uk website, and my invoice shows I've paid UK VAT (I'm a UK... Zobacz więcej
Great specs with decent lenses for readers - something they don’t advertise but makes the difference for me as I’m always cleaning my old readers and these are far more robust. Good value with 3 for... Zobacz więcej
Great range of styles - I opted for some gold-rimmed aviator reading glasses which I couldn’t find anywhere else & have had lots of compliments . They are great quality & look more expensive than thei... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Luxreaders is a Danish company with roots in Copenhagen. The company is founded with the ambition to digitize the purchase of reading glasses and end up with the notion that reading glasses is a necessary evil that must be boringly designed and poor in quality. Therefore, we have done our utmost to produce some reading glasses, where both design and quality are top notch while they are still affordable. We’ve many years of experience from the optical industry and have therefore closely monitored how the market for reading glasses is largely driven by gas stations, supermarkets and the like. These businesses focus to a large extent on low prices, high margins and preferably a high frequency of repurchases when customers' vision has to be corrected. The result is bad and ugly reading glasses in poor quality. We want to change that! We have a large range of stylish prescription glasses for men and women. 1 pair for £3 and 3 pairs for £59 with shipping included. Buy it no29
Dane kontaktowe
3,7
Średnia
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Inni użytkownicy przeglądali również
Very stylish quality product
Very stylish quality product. Bargain at the price of three for under 60 pounds delivered. Very happy.
27 sierpnia 2025
Opinia niezależna
Excellent glasses
Excellent glasses. Robust, lightweight, attractive designs that feel strong but flexible to handle. Love them. Highly recommend.
19 sierpnia 2025
Opinia niezależna
Well made plenty of choicethe…
Well made plenty of choice to get the right look especially with the handy try on feature my go to for glasses 4th time using lux readers quick delivery too
31 lipca 2025
Opinia niezależna
Bought three pairs, two broken within weeks.
Bought three pairs. Two of these have broken within a few weeks (arms have become detached).
Emailed customer service, no reply! Won't be purchasing again.
16 sierpnia 2025
Opinia niezależna
I am a regular customer of Luxreaders
I am a regular customer of Luxreaders. I have always had great experience with their products and as they are so reasonably priced I have been brave enough to give different styles a try. They deliver to the UK in a few days and I am so happy to use them.
10 sierpnia 2025
Opinia niezależna
Screw Loose☹️☹️
The glasses were faulty. One arm fell off as a screw must have been loose. But the truly maddening thing is being completely ignored by the customer service robots. I've complained three times, with three "tickets" being raised, and the promise of an email to address the complaint. Deafening silence from Luxreaders. So disappointing as these are stylish, attractive eyewear products.
10 sierpnia 2025
Opinia niezależna
Bought three pairs this time
Bought three pairs this time. Had bought one pair about 4 years ago and they have outlasted all the cheaper ones. Very happy with your glasses, fantastic quality and good value.
5 sierpnia 2025
Opinia niezależna
Very thin material they arrived broken…
Very thin material they arrived broken have been asking for a refund for over 3 weeks now and no response
Go else where with your money
18 lipca 2025
Opinia niezależna
Non existence Customer Service
Received 3 pairs of glasses but 2 were faulty and didn’t sit straight on my head. Have tried multiple routes to exchange or return but the after service is non existent. 2 weeks in and not a single response. Reading other reviews it does feel a bit scamish, in that they are happy to take your money but not honour addressing any problems with your order by communicating. Will be raising a case with my bank to start an investigation as paid by CC.
15 lipca 2025
Opinia niezależna
Highly recommended for quality, price and service
These are terrific specs at a very reasonable price. The customer service is excellent, I have bought several pairs and have never been disappointed with the quality, price or service. Highly recommended.
21 lipca 2025
Opinia niezależna
Will definitely be ordering from…
Will definitely be ordering from luxreaders again lovely pair of reading glasses nice and light brilliant quality and design delivery was smooth great price.
1 lipca 2025
Opinia niezależna
AVOID THIS BRAND
AVOID THIS BRAND.
I am yet to get the glasses purchased from LuxReaders. I made the purchase 10 days ago and nothing has been shipped to either PostNord or RoyalMail. Despite repeated attempts to contact LuxReaders there is no response, only the less than helpful BOT on the website.
I am unable to cancel the order and can only now wait until the glasses may or may not arrive. Considering they are being dispatched from Denmark I am less than hopeful of getting them within the next week.
I can only return the glasses and seek a refund once I have received them. I am highly doubtful that they will be supportive of this process and no doubt I will be stuck with glasses I no longer want.
I am sad that I didn't read the other reviews on here before making the purchase.
2 lipca 2025
Opinia niezależna
My glasses have still not arrived after…
My glasses have still not arrived after over three weeks.
19 czerwca 2025
Opinia niezależna
The glasses are lovely
The glasses are lovely, good style, good quality, very good price. I bought a second pair after I had received the first and would not hesitate to use the company again. All good.
1 czerwca 2025
Opinia niezależna
No Communication! An impregnable company!
Wanted to return but ChatBot unable to issue return label. Numerous attempts to contact but no reply. No other contact options other than ChatBot. Email does not accept messages, can't leave messages on Insta etc.
6 czerwca 2025
Opinia niezależna
Really love Luxreaders glasses
Really love Luxreaders glasses. I love the designs and coloured frames. I have several pairs of reading glasses and just purchased the sunglasses. I am very happy with the service the quick delivery from Denmark and I like the fabric case which is not bulky and east to pack. The quality is excellent. I only buy from Luxreaders now as the price is so good for the high standard of these glasses. I highly recommend.
3 czerwca 2025
Opinia niezależna
Impossible to return items
Impossible to return items. Online returns form doesn't work. Chat option is automated no way of raising any issues with a human. Avoid at all costs
30 maja 2025
Opinia niezależna
First Class Reading Glasses at affordable prices
Excellent Services and great product !!!
29 maja 2025
Opinia niezależna
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