Luvwin Recenzje 43

The salt and pepper curly wig is amazing. The hair quality is great. It's a beautiful glueless wig for the mature ladies with salt and pepper hair.It is hassle free and beginner friendly.The hair is bouncy and soft. Love my wig.

I ordered 2 wigs from this company. They took forever to arrive. LUVWIN74712966. Both wigs have a pungent smell that’s unbearable. One of the wigs looks like lice is throughout the hair. The hair is very dry and brittle. I contacted this company with my complaints. No one has responded. I can not believe that a company would send a customer wigs that smell and look like this. I want my money back. I have a picture of the one with white nastyness running throughout the wig.

Color was salt and pepper with shades of brown/champagne...not worth the price and after reading the customer service issues ...wont purchase from this company again

Beautiful wig! Super easy to install! Definitely beginner friendly! The perfect on the go wig!
This is a great Christmas gift!!!!

I paid for a wig on Sept 8,2025 and I didn't get it until mid Oct. When it was received it was not what I asked for I paid for a 16 inch curly wig and I received an 8 inch wig that looked awful. My intention was to return and have them refund my money. After some back and forth and lots of pictures on my end we settled that I would do an exchange and pay the cost difference not a problem. Next issue they wanted me to cover the cost of sending the wig back to them. I was not doing that as the problem with the wig was on their end. They are located in China so it was agreed that if I sent the wig to a U.S location and covered that cost they would issue me a refund for the shipping cost upon receipt from the post office. The cost was $9.75 they received the wig on Oct 27th and it still took me almost 2 1/2 weeks for them to issue me a refund. To me this is bad business and unacceptable. Granted usually the quality of the wigs is good this time it wasn't and it was one of my worse experience trying to get them to accept the wig back and pay for shipping and refund my shipping cost in a timely manner. The whole experience was a nightmare with countless emails, excuse and delays.

The hair is soft and very good quality, I was happy with the lace as it was easy to blend on skin even with no glue applied . I highly recommend the hair

I ordered a wig from Luvwin and became a very disappointed and dissatisfied no longer customer. The wig did not arrive as advertised. The hair was brittle and hard. They refused a refund even though th e product was going to be returned in the same condition it was received. I will never order another product from them. I had to cancel my card to keep them from continuing to receive monies on a product that I was utterly dissatisfied with. My husband was just as dissatisfied as I was. Halloween wouldn't have done it any justice!!!

I love the communication and fast response. There wigs are really beautiful and natural looking.

Terrible Experience! Still waiting on refund after 3 months. Wrong wig sent and then the replacement was sent to the wrong address. Still waiting!

False advertising, you don’t get the merchandise that they advertise. Wig different from advertised wig. Give you the run for a return and getting a refund.

I would like to cancel my order and get a refund. I ordered the wig. It was sent to me the wrong wig. I sent the wig back, and I am still being charged each month.
Please cancel this order and refund my money.

I ordered a curly hair wig. Upon removal of the product from the bag, the front was not curled at all, and the back had a few curls. I contacted the company immediately for s refund. I was required to send a photo for proof of purchase. I sent the photo along with two other photos showing the wig. The company responded explaining that the wig resembled the photo advertised online. They did not issue a refund request. I replied to their emails and they have not responded back.

Don’t get me wrong the wigs are great. But I have ordered from this company twice and each time something went wrong with my order. The first time I waited 2 weeks and I finally spoke with someone by email and she said the wig I ordered was out of stock. She promised all
Kinds of incentives and discounts but after a week or more I insisted on a refund. The second wig was due over 7 days ago and I have yet to receive it. They promised it would be here in a couple of days but UPS tracking had yet to receive it. Where is my order?

The wig was not like it was described in the description and pre-cut was terrible.
So i have sent 3 email stating: I just received my purchase on July 11,2025 and it's not what I expected. I would like to return it and receive a refund. This email is send within the 15 days notice. As of today have not received any response. It also states that you have to email within 15 days of receiving order.

One Star - Worst Wig I've Ever Received

I never leave reviews, but this wig was so disappointing I felt the need to warn others. First off, there is a smell that I could overlook because I know where the wig is coming from, but honestly, that’s the least of my problems. The hair is extremely cheap quality—thin, lifeless, and feels like synthetic plastic. The fit is the worst part. I’ve never had a wig that felt small on my head before, but this one does. It’s uncomfortably tight and definitely not true to size.

To top it off, I had to email the company because I didn’t receive any shipping updates, and I was left in the dark about when it would arrive. The customer service was unhelpful and slow to respond.

Do yourself a favor and DO NOT waste your money. Don’t believe the fake reviews you see here either. This was a complete disappointment.

I am in the U.S. I ordered a wig from this company. Returned it according to the company’s instructions and NEVER received a refund plus although I made numerous inquiries via email, I never received a response back from them. Now I have no wig and they have taken my money.

I would not recommend this company because I did not receive the goods that I ordered After all, it was out of stock. they have refused to issue me with a refund. I have now opened a dispute through PayPal so that I can get my money back.

Terrible time getting refund, would not recommend

This wig journey of trial and error has been costly for me. So thankful I finally found this company. Quick response time, excellent return policy, and great customer service have me ordering from them again and again.

This is by far the best product I have ever purchased. I will definitely be purchasing another one from this company.