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Luv Cars Recenzje 

1613
•
Wynik TrustScore: 4.5 na 5

4,7

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The team that I dealt with were very good at there job Dan was the main person who tried over 3 4 days to get me in to a new cat and worked hard in the background and it was a pleasure working with t... Zobacz więcej

Oceniono na 5 z 5

Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars

Reakcja na opinię

Oceniono na 4 z 5

Luvcarloans are good and got me a nice car,,, there homework on where they get it from could do with upgrading. I ended up with a missold car that went back after months of stress. They mean well thou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My experience at Luv Cars was really good . Thinking about finance is always a scary feeling especially when it’s your first time, looking about it. The staff at Luv cars made it easy to choose a vehi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Fundusze inwestycyjne
  2. również w kategorii:
  3. Finansowanie samochodów
  4. Instytucja finansowa

Napisane przez firmę

At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Napisane przez firmę

We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1613)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 465

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great work

Great work! Thank you scott you was briiliant.
The one fault was the £199 dealers fee, spoke to the dealer and he does not charge a fee. Luv cars charged the dealer which he then passed it back so he would not be out of pocket.

26 czerwca 2026
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Odpowiedź od Luv Cars

Hi Alan, thank you for your kind feedback on Scott. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Oceniono na 5 z 5

Excellent customer service from start…

Excellent customer service from start to finish. A massive thank you to Rosie

27 czerwca 2026
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Odpowiedź od Luv Cars

Hi Trevor, thank you for your kind feedback on Rosie. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Oceniono na 5 z 5
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Odpowiedź od Luv Cars

Hi Kim, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team and that they were extremely helpful. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Luv cars are a excellent company

Luv cars are a excellent company, everybody helped me out, doing a grand of getting myself a new motor. :) Thanks you.

26 czerwca 2026
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Odpowiedź od Luv Cars

Hi Rosie, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you had a positive customer experience. Enjoy your new vehicle.

Oceniono na 5 z 5

Best of all service ,very profesional…

Best of all service ,very profesional from start to end ,very safe, and protect customer, to choice the right one,all members from the company kind help-full.
Im very happy with tha Luvecar And I can easy recomend for my friends and other Many thankx

23 czerwca 2026
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Odpowiedź od Luv Cars

Hi Mona, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you would recommend us in the future.

Oceniono na 5 z 5

Great service

Great service. Really friendly advisors. Listened to exactly what I wanted and within a price range I could afford. Amazing car from a great dealership. The car was even delivered within a couple of hours!

24 czerwca 2026
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Odpowiedź od Luv Cars

Hi Tracy, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you found our service great! Enjoy your new vehicle.

Oceniono na 5 z 5

It's was OK

It's was OK, I paid to dealers , through luv ,they saidcthe money was refundable and the two garage still have my deposits, I can't seem to get them , I really think luv should refunded them and they can fight for the money back , buy other an my rant they finally got me a good garage , and I have my car now , but be aware of paying a deposit to garages , and if you get sales advisor called kyle that man went above and beyond , they should be happy to have him working there .

24 czerwca 2026
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Odpowiedź od Luv Cars

Hi David, thank you for your kind feedback on Kyle. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Oceniono na 1 z 5

Terrible customer service very rude

Terrible customer service very rude , Scott was good though but the other children I spoke to were rude and useless

24 czerwca 2026
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Odpowiedź od Luv Cars

Hi, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your negative experience. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.

Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.

We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Oceniono na 5 z 5

Jack blacks the man

Jack the guy who called me from the start was great always there when I needed him called bang on the agreed time he said he would drove away my car today cheers jack black

23 czerwca 2026
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Odpowiedź od Luv Cars

Hi Kev, thank you for leaving a review. We appreciate your positive feedback for Jack. We are delighted to hear that he was able to help whenever you needed, this is the level of service that we strive to deliver. We wish you all the best with your new car!

Oceniono na 5 z 5

Really helpful

Really helpful, easy to use, helped secure a car, with a better deal, after 1st one fell through, as Garage double sold it.

Good communication and kept us informed as to what was happening.

23 czerwca 2026
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Odpowiedź od Luv Cars

Hi William, thank you for taking the time to leave a review. We are glad that you were well informed throughout the buying process and ended up with a better deal. We hope that you are happy with your new car and wish you all the best moving forward.

Oceniono na 5 z 5

Excellent service

Rhys, the agent that helped wirh the purchase of my car was extremely helpful

20 czerwca 2026
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Odpowiedź od Luv Cars

Hi Erika, we appreciate your positive review for Rhys, we are glad to hear that he was helpful throughout your car purchasing journey. We wish you all the best with your new car!

Oceniono na 1 z 5

Initial call and finding a vehicle was…

Initial call and finding a vehicle was great couldn’t fault it , but getting them to pay for the vehicle was terrible sat at the dealership almost 3 hours waiting for them to pay out so I could leave to go home to collect my children from school, back and forth calls in this period as they initially told me 15-20 mins for it to be paid , I waited , dealers getting frustrated with me at this point , he’s calling , I’m calling they say they did it , 2 hours later they txt saying they had paid it , we waited , another 40 mins later they then said there was an issue with paperwork as i didn’t say the right amount , so back to dealer to speak to him to Change it , but in the meantime I get a call saying all paid tell the dealer this was 3 hours later after the initial first contact with this company to pay out

19 czerwca 2026
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Odpowiedź od Luv Cars

Hi Miss Wheatley, thank you for taking the time to leave a review, although we are truly sorry to hear about your recent experience. This does not match the level of service that we strive to deliver. Your feedback has now been passed along to our team to review internally. Once again, we are truly sorry for the inconvenience that this experience has caused.

Oceniono na 4 z 5

Helpful polite and friendly

The staff I spoke with were very friendly and polite, they made the search for a car fairly easy.

A few hiccups along the way more so a mix of all parties involved but they got the deal done and was incredibly apologetic for the miss understanding.

Thankyou very much

15 czerwca 2026
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Odpowiedź od Luv Cars

Hi Damian, thank you for taking the time to leave a review, we appreciate your feedback. We are sorry to hear that there was a misunderstanding when purchasing your car, however we are happy to hear that this was all resolved and hope that you are happy with your new car!

Oceniono na 5 z 5

My experience with luv cars was…

My experience with luv cars was exceptional. Highly recommend

16 czerwca 2026
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Odpowiedź od Luv Cars

Hi, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you had a positive customer experience. Enjoy your new vehicle.

Oceniono na 5 z 5

Really helpful and friendly throughout…

Really helpful and friendly throughout the process. Do their best to help.

19 czerwca 2026
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Odpowiedź od Luv Cars

Hi, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you had a positive customer experience.

Oceniono na 5 z 5

Great customer service

Great customer service

18 czerwca 2026
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Odpowiedź od Luv Cars

Hi Mark, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you had a positive customer experience. Enjoy your new vehicle.

Oceniono na 5 z 5

Great experience,kept informed at every…

Great experience,kept informed at every step

18 czerwca 2026
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Odpowiedź od Luv Cars

Hi, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you had a positive customer experience. Enjoy your new vehicle.

Oceniono na 5 z 5

10 out of 10 would definitely recommend…

10 out of 10 would definitely recommend to others

12 czerwca 2026
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Odpowiedź od Luv Cars

Hi Richard, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you had a positive customer experience. Enjoy your new vehicle.

Oceniono na 5 z 5

Absolutely fantastic

Absolutely fantastic! Honestly cant fault this company at all! They kept in touch every step of the way & had a new car within a couple of days 🙂

16 czerwca 2026
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Odpowiedź od Luv Cars

Hi Rachel, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that our team communicated effectively throughout the whole process. Enjoy your new vehicle.

Oceniono na 5 z 5

Efficiency Personified

The process was smooth, the staff are amazing, and communication was effective. The entire process time from start ti finish was decisive and focused.

15 czerwca 2026
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Odpowiedź od Luv Cars

Hi, thank you for taking the time to leave us a review. We appreciate the kind words and are happy to hear that you had a positive customer experience. Enjoy your new vehicle.

Doświadczenie Trustpilot

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