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Luv Cars Recenzje 

1613
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The team that I dealt with were very good at there job Dan was the main person who tried over 3 4 days to get me in to a new cat and worked hard in the background and it was a pleasure working with t... Zobacz więcej

Oceniono na 5 z 5

Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars

Reakcja na opinię

Oceniono na 4 z 5

Luvcarloans are good and got me a nice car,,, there homework on where they get it from could do with upgrading. I ended up with a missold car that went back after months of stress. They mean well thou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My experience at Luv Cars was really good . Thinking about finance is always a scary feeling especially when it’s your first time, looking about it. The staff at Luv cars made it easy to choose a vehi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Fundusze inwestycyjne
  2. Finansowanie samochodów
  3. Instytucja finansowa

Napisane przez firmę

At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Napisane przez firmę

We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 92% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(1613)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 465

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Amazing service

Amazing service

8 lipca 2026
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Odpowiedź od Luv Cars

Hi Bridget, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Smooth made me feel comfortable and…

Smooth made me feel comfortable and we’re on the fone for all my questions

11 lipca 2026
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Odpowiedź od Luv Cars

Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Ahad was very helpful with collecting…

Ahad was very helpful with collecting new car, process was seamless and easy

11 lipca 2026
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Odpowiedź od Luv Cars

Hi Andrew, thank you for your kind feedback on Ahad. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Oceniono na 5 z 5

Luv cars were excellent to deal with…

Luv cars were excellent to deal with Scott & Charlotte I dealt with were first class anytime I contacted them they were very polite and helpful any Questions or queries I had were dealt without any hassle

7 lipca 2026
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Odpowiedź od Luv Cars

Hi David, thank you for your kind feedback on Scott and Charlotte. We are proud to hear that they made your experience with us such a positive one, and we will ensure they are commended for their excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Oceniono na 5 z 5

I had a very good experience helpful…

I had a very good experience helpful staff it went very smoothly and I was able to get the car I wanted I would highly recommend using this company.

7 lipca 2026
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Odpowiedź od Luv Cars

Hi, thank you for taking the time to leave us a review. We are happy to hear that our staff were helpful. Enjoy your new vehicle.

Oceniono na 5 z 5

So easy and quick and a huge variety of…

So easy and quick and a huge variety of cars on offer
I genuinely am so happy with the service so 5 stars for me
Staff really lovely aswell

6 lipca 2026
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Odpowiedź od Luv Cars

Hi Leona, thank you for taking the time to leave us a review. We are happy to hear that you found our processes quick and easy and that our staff made your experience a positive one. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

good experience

I have good experience with them no problem and everything went well.

2 lipca 2026
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Odpowiedź od Luv Cars

Hi, we really appreciate the 5 star review. Enjoy your new vehicle.

Oceniono na 5 z 5
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Odpowiedź od Luv Cars

Hi Stuart, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Oceniono na 4 z 5

Slow to send payment to dealer causing…

Slow to send payment to dealer causing a long wait

1 lipca 2026
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Odpowiedź od Luv Cars

Hi, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim
to provide, and we understand how frustrating this must have been for you.

Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.

We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Oceniono na 4 z 5

When I was looking for a car service…

When I was looking for a car service couldn't be better. Plenty of interaction and vehicles to choose from. Once I had chosen my car and everything had been approved the service not so good. I couldn't get anyone on the phone, put on hold for ages. No assistance to arrange pick up of car from dealer. I organised that myself. Then when I arrived to pick up car the dealer said I had to contact luv cars to say I was happy with vehicle before they released funds. I wasn't told about that. Thankfully the garage gave me the car with email confirmation and I didn't have to wait for funds to be sent.

1 lipca 2026
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Odpowiedź od Luv Cars

Hi Catriona, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the lack of communication. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.

Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution.

Please contact our customer service department at your earliest convenience so we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Oceniono na 1 z 5

Terrible service

Terrible service. Promised to keep in touch and didn’t. When at dealership buying my car we had to ring them three times to send the money over which by the time they did it they were ready for closing and didn’t get much time to go through the car. Made the whole process stressful when it should have been a nice experience. Would not recommend

27 maja 2026
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Odpowiedź od Luv Cars

Hi Nicola, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your dissatisfaction with our communication. This isn’t the level of service we aim
to provide, and we understand how frustrating this must have been for you.

Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution.

Please contact our customer service department at your earliest convenience so
we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Oceniono na 5 z 5

Lovely staff

Lovely staff, quick, easy above and beyond

3 lipca 2026
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Odpowiedź od Luv Cars

Hi Eryn, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team and that we could take you through the process quick and easy. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

If you or any family members or friends…

If you or any family members or friends looking to finance a car Look no further use luv cars they are very reliable professional and guide you through step by step you can even drive away the car same day

3 lipca 2026
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Odpowiedź od Luv Cars

Hi Mohammed, thank you for taking the time to leave us a review. We really appreciate the detailed feedback. We appreciate any recommendation of us for the future. Enjoy your vehicle.

Oceniono na 5 z 5

This was such a easy process

This was such a easy process, Niamh was so nice and helped me every step of the way. They make looking for a car a easy process from start to finish. I definitely would use again.

2 lipca 2026
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Odpowiedź od Luv Cars

Hi, thank you for your kind feedback on Niamh. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Oceniono na 4 z 5

Easy to speak to pleasant

Easy to speak to pleasant, knowledgeable people

27 czerwca 2026
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Odpowiedź od Luv Cars

Hi Stuart, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

Very quick and got things done…

Very quick and got things done definitely recommend

27 czerwca 2026
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Odpowiedź od Luv Cars

Hi Steven, thank you for taking the time to leave us a review. We are happy to hear that you found our process quick and easy. We hope you enjoy your new vehicle.

Oceniono na 5 z 5

I'm so over the moon with the things…

I'm so over the moon with the things they helped me with i would do it again what nice guys

30 czerwca 2026
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Odpowiedź od Luv Cars

Hi Amanda, thank you for taking the time to leave us a review. We really appreciate your kind words. Enjoy your new vehicle.

Oceniono na 1 z 5

AVOIDDD!!!

This company is an absolute joke it’s impossible to get through to anyone at all. I’ve had to pay out £3,000 for a brand new gearbox, yet neither they, my finance provider, nor the garage I bought the car from are willing to do anything to help resolve this. My warranty still hasn’t been cancelled either, as I’m being told I have to go through Luv Car Loans to arrange that.

I’ve received terrible service and I’m extremely disappointed. I’ve sent emails and made phone calls, but I’ve had no response whatsoever. All I’m asking is for someone to get in touch with me the car was clearly not fit for purpose in the first place. I am thoroughly let down by this whole experience.

30 czerwca 2026
Opinia niezależna
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Odpowiedź od Luv Cars

Hi Shannon, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your experience with our communication.

This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know
that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.

We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.

Customerserice@luv-group.co.uk

Thank you again for bringing this to our attention.

Oceniono na 5 z 5

Awesome service

Awesome service, especially from Oliver, thank you so much to all the team

29 czerwca 2026
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Odpowiedź od Luv Cars

Hi Alex, thank you for your kind feedback on Oliver. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.

Doświadczenie Trustpilot

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