The team that I dealt with were very good at there job Dan was the main person who tried over 3 4 days to get me in to a new cat and worked hard in the background and it was a pleasure working with t... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very pleasant staff and gets work done very quickly and professionally. Even though I didn't like 2 or 3 cars you would come back with another 1 and never give up 10 stars
Reakcja na opinię
Luvcarloans are good and got me a nice car,,, there homework on where they get it from could do with upgrading. I ended up with a missold car that went back after months of stress. They mean well thou... Zobacz więcej
Reakcja na opinię
My experience at Luv Cars was really good . Thinking about finance is always a scary feeling especially when it’s your first time, looking about it. The staff at Luv cars made it easy to choose a vehi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Luv Cars we are a leading car finance broker dedicated to providing our customers with the best and most convenient financing solutions for purchasing their dream cars. With our extensive network of lenders and dealer network, we are committed to helping you secure affordable and tailored financing options. We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Napisane przez firmę
- We make your car buying experience stress free! We take away the pain and stress of buying a car on finance and replace it with a friendly and extremely efficient service that will leave you feeling the Luv you deserve from buying a car!
Dane kontaktowe
The Blue Tower, MediaCityUK, M50 2ST , Salford, Zjednoczone Królestwo
- 0161 667 8000
- Info@luvcars.com
- luvcarloans.co.uk
4,7
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 92% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Luv Cars
Hi Bridget, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Smooth made me feel comfortable and…
Smooth made me feel comfortable and we’re on the fone for all my questions
11 lipca 2026
Odpowiedź od Luv Cars
Hi, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Ahad was very helpful with collecting…
Ahad was very helpful with collecting new car, process was seamless and easy
11 lipca 2026
Odpowiedź od Luv Cars
Hi Andrew, thank you for your kind feedback on Ahad. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Luv cars were excellent to deal with…
Luv cars were excellent to deal with Scott & Charlotte I dealt with were first class anytime I contacted them they were very polite and helpful any Questions or queries I had were dealt without any hassle
7 lipca 2026
Odpowiedź od Luv Cars
Hi David, thank you for your kind feedback on Scott and Charlotte. We are proud to hear that they made your experience with us such a positive one, and we will ensure they are commended for their excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
I had a very good experience helpful…
I had a very good experience helpful staff it went very smoothly and I was able to get the car I wanted I would highly recommend using this company.
7 lipca 2026
Odpowiedź od Luv Cars
Hi, thank you for taking the time to leave us a review. We are happy to hear that our staff were helpful. Enjoy your new vehicle.
So easy and quick and a huge variety of…
So easy and quick and a huge variety of cars on offer
I genuinely am so happy with the service so 5 stars for me
Staff really lovely aswell
6 lipca 2026
Odpowiedź od Luv Cars
Hi Leona, thank you for taking the time to leave us a review. We are happy to hear that you found our processes quick and easy and that our staff made your experience a positive one. We hope you enjoy your new vehicle.
Odpowiedź od Luv Cars
Hi Godwin, we appreciate your positive feedback!
Odpowiedź od Luv Cars
Hi, we really appreciate the 5 star review. Enjoy your new vehicle.
Good friendly service.
4 lipca 2026
Odpowiedź od Luv Cars
Hi Stuart, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Slow to send payment to dealer causing…
Slow to send payment to dealer causing a long wait
1 lipca 2026
Odpowiedź od Luv Cars
Hi, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the experience not meeting expectations. This isn’t the level of service we aim
to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
When I was looking for a car service…
When I was looking for a car service couldn't be better. Plenty of interaction and vehicles to choose from. Once I had chosen my car and everything had been approved the service not so good. I couldn't get anyone on the phone, put on hold for ages. No assistance to arrange pick up of car from dealer. I organised that myself. Then when I arrived to pick up car the dealer said I had to contact luv cars to say I was happy with vehicle before they released funds. I wasn't told about that. Thankfully the garage gave me the car with email confirmation and I didn't have to wait for funds to be sent.
1 lipca 2026
Odpowiedź od Luv Cars
Hi Catriona, thank you for taking the time to share your feedback.
We’re truly sorry to hear about the lack of communication. This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a resolution.
Please contact our customer service department at your earliest convenience so we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Terrible service
Terrible service. Promised to keep in touch and didn’t. When at dealership buying my car we had to ring them three times to send the money over which by the time they did it they were ready for closing and didn’t get much time to go through the car. Made the whole process stressful when it should have been a nice experience. Would not recommend
27 maja 2026
Odpowiedź od Luv Cars
Hi Nicola, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your dissatisfaction with our communication. This isn’t the level of service we aim
to provide, and we understand how frustrating this must have been for you.
Please know that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made. We would really appreciate the opportunity to discuss this further and work towards a
resolution.
Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Odpowiedź od Luv Cars
Hi Eryn, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team and that we could take you through the process quick and easy. We hope you enjoy your new vehicle.
If you or any family members or friends…
If you or any family members or friends looking to finance a car Look no further use luv cars they are very reliable professional and guide you through step by step you can even drive away the car same day
3 lipca 2026
Odpowiedź od Luv Cars
Hi Mohammed, thank you for taking the time to leave us a review. We really appreciate the detailed feedback. We appreciate any recommendation of us for the future. Enjoy your vehicle.
This was such a easy process
This was such a easy process, Niamh was so nice and helped me every step of the way. They make looking for a car a easy process from start to finish. I definitely would use again.
2 lipca 2026
Odpowiedź od Luv Cars
Hi, thank you for your kind feedback on Niamh. We are proud to hear that she made your experience with us such a positive one, and we will ensure she is commended for her excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Odpowiedź od Luv Cars
Hi Stuart, thank you for taking the time to leave us a review. We are happy to hear that you had such a positive experience with our customer service team. We hope you enjoy your new vehicle.
Odpowiedź od Luv Cars
Hi Steven, thank you for taking the time to leave us a review. We are happy to hear that you found our process quick and easy. We hope you enjoy your new vehicle.
I'm so over the moon with the things…
I'm so over the moon with the things they helped me with i would do it again what nice guys
30 czerwca 2026
Odpowiedź od Luv Cars
Hi Amanda, thank you for taking the time to leave us a review. We really appreciate your kind words. Enjoy your new vehicle.
AVOIDDD!!!
This company is an absolute joke it’s impossible to get through to anyone at all. I’ve had to pay out £3,000 for a brand new gearbox, yet neither they, my finance provider, nor the garage I bought the car from are willing to do anything to help resolve this. My warranty still hasn’t been cancelled either, as I’m being told I have to go through Luv Car Loans to arrange that.
I’ve received terrible service and I’m extremely disappointed. I’ve sent emails and made phone calls, but I’ve had no response whatsoever. All I’m asking is for someone to get in touch with me the car was clearly not fit for purpose in the first place. I am thoroughly let down by this whole experience.
30 czerwca 2026
Opinia niezależna
Odpowiedź od Luv Cars
Hi Shannon, thank you for taking the time to share your feedback.
We’re truly sorry to hear about your experience with our communication.
This isn’t the level of service we aim to provide, and we understand how frustrating this must have been for you. Please know
that your comments have been taken seriously, and we’ll be addressing this with the team to ensure improvements are made.
We would really appreciate the opportunity to discuss this further and work towards a resolution. Please contact our customer service department at your earliest convenience so
we can assist you directly.
Customerserice@luv-group.co.uk
Thank you again for bringing this to our attention.
Awesome service
Awesome service, especially from Oliver, thank you so much to all the team
29 czerwca 2026
Odpowiedź od Luv Cars
Hi Alex, thank you for your kind feedback on Oliver. We are proud to hear that he made your experience with us such a positive one, and we will ensure he is commended for his excellent service. We hope you think of us again if you or anyone you know needs a new car in future.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.