Lutetia Travel Recenzje 

26
•
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lutetia Travel, and Ligia Cheron in particular, made it totally worth it! We developed a custom itinerary, much of it based upon constraints. I tried using AI to plan but that became unworkable and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Ligia has taken the time to get to know me and my family in helping us plan some very memorable vacations. Most recently an amazing trip my wife and I took to the Amalfi Coast in Italy. She has also h... Zobacz więcej

Oceniono na 5 z 5

We just came back from a marvelous trip to Italy!!! Ligia was easy to work with, had very good ideas and suggestions for the multiple needs and variables of our large group, was available during the... Zobacz więcej

Oceniono na 5 z 5

Ligia found the perfect all-inclusive resort for our family in the Caribbean. She made a number of helpful suggestions. Ligia even traveled to the same Secrets Cap Cana resort in Punta Cana two months... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Biuro podróży
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  3. Agencja sprzedaży biletów lotnicznych
  4. Agencja turystyczna

Napisane przez firmę

Since 2001, Lutetia Travel has crafted custom European vacations with tailored itineraries to Europe's top destinations. Explore the art of France, the history of Italy, the wonders of Greece, the energy of Spain, the landscapes of Switzerland, and the beauty of Portugal. From luxury escapes to family adventures, we personalize every detail—flights, accommodations, and experiences—for an unforgettable journey.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

26 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(26)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Lutetia Travel worth every penny!

Lutetia Travel, and Ligia Cheron in particular, made it totally worth it! We developed a custom itinerary, much of it based upon constraints. I tried using AI to plan but that became unworkable and was recommended Lutetia by a friend. Our agent Legia shaped realistic expectations and provided options to meet our travel goals based on ground truth. By scaling down our European trip from 6-weeks to 2-weeks made it way better all around! The Travel App made it helpful for me to double check names, account and TSA numbers, etc. The Travel App and Airline apps often provide faster information of changes. Legia was alerted of our cancelled flight and messaged via the app and called to coordinate immediately. If you want to leverage years of travel experience and not find out the hard way, I highly recommend Lutetia Travel. It was worth every penny.

15 lipca 2026
Opinia niezależna
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Odpowiedź od Lutetia Travel

Thank you so much, Eric. I truly appreciated how organized and thoughtful you were, and how easy it was to understand your ideas and preferences. You were also incredibly kind in every communication, which made planning the trip together such a pleasure.

Oceniono na 5 z 5

Perfect Trip to Italy!

My daughter and I had an excellent two-week trip to Italy at the end of May thanks to Ligia. She was responsive throughout the process and carefully considered my interests, travel style, and specific needs to create the ideal personalized itinerary for us. Flights, hotels, group tours, and transfers were seamless. This was our first trip to Europe, and it was the perfect balance of scheduled activities and personal time to explore on our own. On the return, the airline lost my luggage. Ligia went above and beyond to contact the airline on my behalf to track my bag. I would highly recommend Ligia to anyone looking for a stress-free exceptional travel experience.

28 maja 2025
Opinia niezależna
Oceniono na 5 z 5

We enjoyed our wonderful vacation to…

We enjoyed our wonderful vacation to France and Belgium. Ligia did a great job of listening to what we had in mind for our trip and allayed our concerns by putting together a great itinerary that fit our tastes and budget. Ligia addressed our concerns She arranged tours of Versailles, the Louvre, the D-Day beaches and Mont St Michel that were given by informed and courteous guides. The hotels Ligia reserved gave us an enjoyable and unforgettable cultural experience.

9 września 2024
Opinia niezależna
Oceniono na 5 z 5

Multi-Generational Italian Vacation

Ligia organized a two-week dream vacation to Italy for my family, which included travelers aged 9 to 83. I was worried about the logistics of getting from place to place, but Ligia ensured all transportation was efficient and trouble-free, and that our hotels were centrally located. She worked within my budget and handled all the behind-the-scenes details to make everything run smoothly. I am incredibly grateful to her for arranging such a beautiful trip.

15 czerwca 2024
Opinia niezależna
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Odpowiedź od Lutetia Travel

Dear Kasey,
Thank you for your thoughtful review. I am delighted to hear about your wonderful experience in Italy. Your trust and kindness have greatly enhanced our collaboration, and I am sincerely appreciative of that.
I hope to be of assistance in your upcoming travels.
Thank you.

Oceniono na 5 z 5

Excellent, Experienced, Available Travel Agent

We just came back from a marvelous trip to Italy!!! Ligia was easy to work with, had very good ideas and suggestions for the multiple needs and variables of our large group, was available during the trip, and was heroic very late at night in getting us all home quickly after a flight cancellation. When we plan another trip we will speak with her.

25 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service for European travel

Ligia has been helping us with European travel since the early 2000s. In addition to a great personality, she is very knowledgeable regarding options for flights, possible routes, and layover cities. She has made suggestions regarding the best purchasing time and provided information that is not publicly available regarding flights that are more problematic (delay and cancellations). We have always followed her suggestions and she was never wrong. Based on our long-time relationship and excellent customer service we will ask Ligia to help plan future European vacation.

15 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Great service from Lutetia Travel

My family is using Lutetia travel agency for some good years. Ligia provides fast airplane reservation and tickets. She tries and succeeds to help with any changes you have. She was able to change a reservation one hour before the flight was scheduled!
Thank you Ligia!

2 stycznia 2024
Opinia niezależna
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Odpowiedź od Lutetia Travel

Thank you Sorin for your kind review. I appreciate your business over the years. Looking forward to planning your next trip.

Oceniono na 5 z 5

Knowledgeable/Detail Oriented Lutetia Travel

Ligia found the perfect all-inclusive resort for our family in the Caribbean. She made a number of helpful suggestions. Ligia even traveled to the same Secrets Cap Cana resort in Punta Cana two months before our Christmas 2023 trip and reported back with additional insights. We were impressed with the options provided and her counsel on how to select the best vacation spot for our family.

21 grudnia 2023
Opinia niezależna
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Odpowiedź od Lutetia Travel

Dear Mark,
Thank you for choosing me as your travel planner for your recent trip to Cap Cana. I am pleased to hear that you had a fantastic vacation and I appreciate your business. I look forward to assisting you again in planning your next vacation.
Best regards.

Oceniono na 5 z 5

Knowledgeable and professional

Ligia helped our family plan a Christmas trip to the Dominican Republic. She steered us toward a top-rated resort and provided great recommendations on which upgrades were essential. She had good advice on restaurants, excursions, and activities. Her attention to detail is outstanding! She understood exactly what we were looking for and helped plan a great trip. We can confidently recommend Ligia for travel needs!

29 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Top Notch Travel Agency

This year was my first-time using Lutetia Travel and I can confidently say that after the experience I will be a repeat client for life! From start to finish, Ligia felt more like a family member than a travel agent. Initially, she spoke with my husband and I to get an idea of our likes and dislikes, accommodation preferences, what kinds of activities we enjoy as well as our budget. She listened to us really well, was never pushy, and provided several options for us as well as her advice based on her extensive professional experience. She gave us time to think on what we wanted and checked in with us often. From there she curated a two-week Italian honeymoon that exceeded our hopes and dreams where we visited Rome, Pompeii, Amalfi Coast, Sorrento, Capri, and Naples. Since my husband and I married during the COVID lockdowns, we decided plan a wedding vow renewal into our trip. Ligia, without hesitation, transformed into a wedding planner and located a venue, floral shop, hairstylist, barber, makeup artist and photographer. She coordinated with these individuals on multiple occasions to ensure our special day was amazing. All we did was show up to the event and everything was delivered and arranged to perfection! I must mention that soon after booking our trip, we decided to change our plans and add in a week visit to another European country, Romania, and Ligia amended our itinerary to make this work. I also appreciated that when it was time to return home, Ligia was with us every step of the way to ensure we had accommodations and re-bookings due to the delays and bad weather that resulted in cancellations. Overall, Ligia was extremely responsive by phone and e-mail throughout the entire trip often just checking in to say hello and ask if we needed anything. Ligia is a kind soul who is very passionate about helping others travel in a great way. I urge you to use Lutetia Travel for your next travel plans, and tell your friends and family about this business, because you will not be disappointed! We cannot wait to book our next vacation.

4 grudnia 2023
Opinia niezależna
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Odpowiedź od Lutetia Travel

Dear Jenee,

I would like to thank you for your review and for choosing me to plan your honeymoon vacation. I am delighted to hear that you had a wonderful time in Italy and that your trip was a success. It was a pleasure working with you and I look forward to planning your next vacation.

Oceniono na 5 z 5

Excellent Service

I’ve known Ligia and she has been helping me and my mother with airline tickets for more than 15 years. Working with Ligia you get the assurance that you won’t have problems with your trip. This has been important in particular for my mother, who at times travels on her own and I don’t have to be worried that she will have problems with the tickets.

Ligia is always there to help you! It is very easy to talk to her and you can ask her as many questions as you have.

I definitely recommend reaching out to Ligia so she can help you with your travel planning.

4 grudnia 2023
Opinia niezależna
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Odpowiedź od Lutetia Travel

Thank you for your kind review, Sanda. I appreciate your business over the years and I am grateful that you have chosen me as your travel agent.

Oceniono na 5 z 5

Outstanding service

We've been working with Lutetia Travel for over 20 years and highly recommend them! Ligia is very friendly, knowledgeable, and always looking to provide you, the customer, with the best deal!

16 października 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service, she is the best!

Excellent customer service. Very helpful in accommodating our needs for multi city trip to Europe.
Very happy to have used her expertise for the past 20 years and will continue to do so.
If you need a professional travel agent, you can not do any better than Ligia at Lutetia Travel.

31 maja 2023
Opinia niezależna
Oceniono na 5 z 5

Phenomenal Service with Ligia

We have been using Ligia’s travel services for almost 15 years now and it has been a phenomenal experience! She has helped plan our trips to Europe and always manages to find the best deal for us no matter what. Ligia’s promptness is fantastic as she responds to us right away to ensure everything is taken care of. Recently she was able to find us a last minute ticket to make sure our entire family could visit Romania. We have always been able to trust Ligia with our vacation plans and her dedication to helping us is outstanding and one of a kind. We can’t wait to plan future trips with family and friends to Italy and Spain. Over the years we have felt that we have formed a strong relationship of trust with Ligia and we greatly appreciate her input, seriosity, and reliability. We wholeheartedly recommend her to beginners or experienced travelers. She is the BEST!

24 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Ligia is somebody you can depend on

I have booked flights to Eastern Europe with Ligia for literally 20 years. Too many to count. She was the best in 2003, and is still the best in 2023. She knows her customers by name and loves to create long lasting personal relationships. If anything were to happen, she was always right there to take care of it. Thanks for making all my trips run smooth. XOXO

23 stycznia 2023
Opinia niezależna
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Odpowiedź od Lutetia Travel

Thank you Curtis very much for your kind review. I appreciate your business and looking forward to serve you in the future.

Oceniono na 5 z 5

Outstanding travel assistance to London/Paris

My husband and I decided in January 2023 to go to London, Paris and the Netherlands in June 2023. We both work full time and knew it would be difficult to plan a trip like this size and expense on our own. We enlisted the help of Ligia and she was fantastic. She was on top of things from the get go. She knew immediately which items to book right away - given we were 6 months out. She found airline tickets and hotel that were very reasonable. Once those were booked we worked with her to plan and book activities for the 10 days were were going to be there. She was incredibility patient with my constant questions and also very responsive with answers when I emailed or texted her. We could not have planned this trip without her. While were were on our vacation she was still in touch with us and helpful with last minute help and questions. We would definitely use her help for future vacations!

11 czerwca 2023
Opinia niezależna
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Odpowiedź od Lutetia Travel

Dear Leslie, thank you very much for your review and for your thoughtfulness and kindness throughout the planning process and during your trip. I'm very happy you and your family enjoyed this wonderful European journey and I hope to work with you again in the future and plan your next family vacation.

Oceniono na 5 z 5

The best travel agent!

Ligia is a wonderful travel agent. She knows the travel industry very well. I thoroughly trust her expertise and her instincts. She is caring and considerate and is available whenever our family has needed her! A shining star in the travel industry!

31 marca 2023
Opinia niezależna
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Odpowiedź od Lutetia Travel

Thank you so much Rachel! Knowing you has been a blessing for me. I am very lucky to be your travel agent and know you.

Oceniono na 5 z 5

Europe/France/Paris

I have been using Lutetia Travel for years, and every time Ligia delivered the most outstanding results in booking our vacation and travel needs. We just finished booking another Europe vacation package with her, for Paris, France and once again she delivered! I definitely recommend Lutetia Travel for all of your vacation needs!
Thank you, Ligia!

9 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

Trip to Romania.

Dear Friends
We are happy to report that our travel agent, Ms. Ligia Cheron, has done the same excellent job in writing our tickets to Europe, like in the last 15 years. Now, She has chosen the best sequence of airplanes available at this time: Da[[as - Frnakfurt -Wien -Iasi. No airplane was canceled, no arrival was late, we did not lose any luckage. We hope to get her work for us also in the future,

28 sierpnia 2022
Opinia niezależna

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