Lush Africa Safaris Recenzje 5

I do not recommend Lush Africa Safaris. Abbey, the owner, was terrible about communication unless it involved asking for more money. He would outright lie, claiming things were booked when they weren’t, and failed to follow through on commitments and providing pertinent information. I had to repeatedly remind him about details, and his last-minute scrambling caused us significant stress and lost sleep.

The vehicle we were given in Uganda was awful—not a “luxury” vehicle at all. The seatbelts, AC, cooler, and even the armrest didn’t work. On our very first day, before we had even started the safari, we got a flat tire on the highway. Then, two days in a row, we had a dead battery, which nearly caused us to miss our chimp trekking. We lost hours dealing with these issues and waiting for a replacement vehicle. When I raised these concerns with Abbey, he dismissed them with a simple “sorry to hear about your situation with the vehicle.” This is HIS company, and according to one of our guides, he owns the vehicles. He knew—or should have known—that what he provided was neither the luxury safari vehicle he promised nor even a safe vehicle for such a trip.

He also didn’t book our flight from Kigali to Nairobi until just 36 hours before departure, despite assuring me it had been booked more than two months earlier. This caused us to have to change our itinerary at the last minute as he didn’t put us on the flight he told me we would be on. On top of that, he forgot to book our hot air balloon ride over the Serengeti—even though it had been paid for nearly a year in advance.

The one positive: the tour guides themselves were excellent, especially Derrick in Uganda. He was outstanding, and I truly hope he finds another company to work for—he’s far too good to be tied to someone who caused as much stress and disappointment as Abbey did.

5 Star Service and Experience
To say this travel was a dream come true would be an understatement! For many months, Abbey worked with us to customize our luxury safari experience. His communication the whole way led us to our "Big Five Luxury Safari". The attention to detail and planning made our stay decadent - from the incredible service, accommodation, and hospitality of the people of Kenya to the delicious foods, sights, and sounds of this beautiful country.
Our guide Sammy was absolutely first-rate! His knowledge and experience guided us to not only see the 'big five', but also countless unique nature experiences that exceeded all hopes and dreams.

Best African Safari you can buy. Tailor made for what you want to do.

I couldn’t have asked for a more amazing experience. From top to bottom, Day 1 to Day 6, we were taken care of like royalty! The sights, sounds, hotels, experiences were a dream come true.
Abbey planned the best trip possible and patiently listened to our wants and directed us to what we needed.
Sammy, our tour guide extraodanaire, had driving skills, communication, cared about our well-being, was professional, kind and the list goes on!
There’s no way to choose just one thing that stands out because each day we were blown away. It still feels like a dream.
We saw up close and personal “The Big 5” and then some. You will regret not experiencing LUSH AFRICA with LUSH AFRICA. We should be able to share photos! Outstanding! Thank you for the dream of a lifetime!

Great management, great guides for drive game.