Lunarcat Company Recenzje 105

They were incredibly helpful and very quick to respond! The video I bought turned out to be a file type my devices could not download into an MP4. They gave me temporary access to an agent’s account just so I get could it working in the specific player the file needed to be used in. 100% worth the money, would use again :)

Ordered offline pop-up merch, Lunar Cat picked it up the Saturday it opened (on a weekend!), and it all shipped and arrived to my front door, to east coast US, in week. I also placed the order the DAY before the pop up opened, so they really went out of their way for me I feel.

Offline pickup rate is super affordable (4000yen at the time), the store receipt in the box even showed they paid 40yen more than I paid for all the merch, so they covered it themselves, and they responded to my email really fast - asked about the extra free merch you get when you spend a certain amount at a pop-up. It was all in the package.

100% will use their services again, I wish I knew about it sooner.

Wonderful experience! Instant customer service and speedy shipping. I'll definitely recommend them to all my family and friends.

They are Very attentive

I had a package that needed special marking and they did it! Got stuck in some customs but they were cleared fast, I would recommend 100%

Lunar cat delivered my package safely.
It is highly recommended!
If you need to communicate any worries they're very polite, understanding, and have never come across as uncaring towards their customers since they warned me one of the items I wanted was a scam.
Their website also gives you the ability to choose options for transporting your package, letting you feel more secure when it comes to shipping.
10/10 would recommend ❤️❤️

I’ve used proxy services before to buy items from Japan (including Buyee) and wasn’t impressed. I recently discovered Lunarcat and I couldn't be happier. They completely exceeded my expectations.

I was impressed right from the start when they quickly answered and followed up on a question before I had even placed an order. The communication felt genuinely personal, not automated, which made a huge difference.

They’re fast to respond, knowledgeable, and take great care with packing — everything was packed safely but also compactly to ensure the best shipping rates. Shipping was quick (to Canada), and they also assisted with proper customs documentation, making the entire process smooth and stress-free.

Lunarcat truly goes above and beyond. This will be my go-to proxy service from now on!

Lunarcat is the first proxy service I've ever used, and overall it was an amazing experience. I wanted to purchase merchandise from FINDME STORE's THINKR, but they don’t officially ship overseas.

Their website was easy to use and provided clear information and parcel updates throughout the whole process, which was reassuring as a first-time user. My items arrived safely and were very well packaged.

Definitely would consider using Lunarcat again for future purchases.

Lunarcat was truly a godsend for an in-person purchase at an event in Nara that I requested, especially in such short notice. They were affordable, reliable, and responsive, and were very quick to rectify any problems that arose during the purchase process. I would recommend this service wholeheartedly and unreservedly.

Very involved proxy to which I wish the best !

Reasonable rates, great service 👍

SHEINの商品を受け取っていただき、国内転送をお願いできないかという最初の問い合わせの段階から、とても丁寧に対応していただきました。
SHEIN側で発送の問題が起きましたが、その都度状況を確認してくださり、別名義で届いていた荷物についても一つずつ確認の連絡をしてもらえたので安心できました。
支払い方法の案内も分かりやすく、入金後は迅速に発送していただき、無事すべての商品を受け取ることができました。
イレギュラーな状況でもきちんと向き合って対応してくれる、信頼できる対応だと感じました。

I bought some items that didn't fit into my luggage and one (model gun) that would have been a hassle to take through customs in a country that wasn't my final destination. It was extremely last minute, but lunarcat responded immediately and was able to help me forward my items! They helped me every step of the way and even helped figure out the most cost-effective shipping option. My packages arrived quickly and were packed with so much care. It was really nice being able to not worry about any paperwork. They were super communicative throughout the entire process which I think puts them miles above many other proxies and forwarders. Fees are super reasonable as well. I'll be using lunarcat again in the future :)

Amazing service and knowledge. Prompt and fast and a very nice person. With all the tariff mess going on, they were a godsend. Would definitely use their service again!

Ordering and processing my parcel was quick and painless. Would recommend.

Responds quickly and very easy process

They were able to get my items i wanted really bad that were only sold physically in japan, that other companies quoted me $300+ for, and they came neatly packaged and quickly, thank you so much !!!

I discovered Lunarcat Company through an internet thread for proxies. The item(s) I wanted were only available in Japan so I reached out privately to inquire about their services. As having recently received my ordered products, I have the following to review: I can 100% guarantee that your order and time will be respected by this company! Their response times are highly commendable and would kindly explain/answer any questions I had. The pricing is affordable (we're in that tariff era) and the process could not have been any easier with their website.

Whether the item(s) are time-limited/sensitive or are in a specific place, this company will do its best to follow through. I am looking forward to using this service again and would highly recommend them to anyone who is seeking a proxy in JP!

Had a good experience with lunarcat. Our product was very fragile, more than half of them arrived broken but lunarcat made it right for us and provided us options how to make it right. They're very easy to talk to and very understanding. Definitely recommend for any of your Japan needs!

I was looking for a proxy service that could buy me items in advance for very anticipated items from Pokemon Center, Lunarcat updated me, they got my items within 5 mins. Surprising because items were already out of stock, I'm glad they could buy the items before that! Everything was packed perfectly, would recommand Lunarcat 100%.