Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered three packs of self-tanner. Wrong colour arrived and the product does not work at all! Avoid! I wish I had checked reviews before buying. I have tried to contact their customer service team wi... Zobacz więcej

Oceniono na 1 z 5

Even though they go by Luxinova.de be aware that this is not a company in Germany. All items ship from China. Shipment is promised in 11 business days and now that we're past that, there are a lot of... Zobacz więcej

Oceniono na 2 z 5

Why it's taking so long is that the delivery is coming from China, then my package gets stolen from outside a business address because their courier thought it was a bright idea to deliver it @8:30 a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Overall it’s been great, delivery was a little tricky to Alaska but support was great. As for results I’m seeing great results, it’s definitely on the cheaper side for red light therapy but I can 10... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z produktami dla zdrowia i urody

Napisane przez firmę

At Luminova, our mission is simple: to provide affordable and effective hair care solutions that empower everyone to look and feel their best. We believe that achieving healthy, vibrant hair shouldn’t break the bank, and we’re committed to making advanced hair care technology accessible to all. Using the power of clinically proven red light therapy, Luminova has developed innovative solutions like the Hair Revive Pro, designed to promote hair growth, reduce thinning, and rejuvenate dormant follicles. Combined with natural, carefully formulated products such as our Hair Revive Spray, we offer a comprehensive approach to tackling hair loss. Our products are designed with simplicity and convenience in mind, making them easy to incorporate into anyone’s daily routine. Whether you’re just beginning your hair care journey or looking for a non-invasive alternative to traditional treatments, we’re here to support you every step of the way. We take pride in delivering high-quality, science-backed products alongside excellent customer service. Your satisfaction is our top priority, and we strive to ensure every customer feels confident in their choice to trust Luminova. Join thousands of customers who are transforming their hair and reclaiming their confidence with Luminova. We’re here to make affordable, effective hair care accessible for everyone—because you deserve it.


Dane kontaktowe

1,8

Słaba

Wynik TrustScore: 2 na 5

202 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,8

Wszystkie recenzje

(202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Nothing like the advertising

Shocking how they are getting away with selling this . It’s not the same product in the box as described . It’s white in colour and makes you look like death . Avoid avoid avoid

20 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

DO NOT ORDER THIS RUBBISH

DO NOT ORDER THIS RUBBISH. Scam from start to finish. I ordered medium (3 tubes) I’m pale skinned but this took pale on another level. I requested a refund but was told there was no refund on these products. DISGRACEFUL. I have also noted that I have been the subject of alot of scam calls & text since I placed order 3 weeks ago. Might be coincidence- but I doubt it. Steer well clear.

15 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

If I could give it 0 stars I would…

If I could give it 0 stars I would terrible product it goes on white and dosent change so disappointing especially when I heard it was an Irish company what a waste of money and brush is terrible also. Do not buy from them.
Marian

19 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Total Scam - don't be tempted!

Total Scam. Totally different product delivered - Eelhoe. You won't get what you pay for and they won't refund your money. Don't believe the post paid return label - isn't honoured. I think their CS is AI....

15 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Keep away

Keep away. Ordered well over 2 weeks ago for an event this weekend . Still have not received . When I contacted them they told me it still has not even been shipped so I asked to cancel my rider which they won't do and my order still has not been shipped ? Isn't this ment to be an Irish company? An absolute joke

17 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Scammed

Ordered the product advertised, delighted it was from an Irish company, only to see it was shipped from China and a different product arrived. I Emailed the company and they said its the same product but they are transitioning their packaging, from reviews here, it seems to be taking a long time to do this. FALSE ADVERTISING AND A TERRIBLE PRODUCT THAT DIDNT MATCH THE COLOUR ORDERED. DONT BUT, ITS A SCAM

17 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Very unhappy with this product

I, like many of your reviewers, was completely misled by the advertising from liminova.advert gave impression it was coming from Ireland but in fact came from china. Rubbish product, no coverage. Am going to look for refund

15 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

as all other reviews say this is a scam…

as all other reviews say this is a scam company ordered 3 tubes, small all same shade instesd of a tan one with 2 medium . They arrived but not the same product a light cream bad brush different name on packaging. I'm disgusted a total waste of money. its going back to address on envelope. Instagram needs to up their awareness of false advertising.

15 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Feels like False advertising

Feels like False advertising, an Irish design and formula yet comes with different Chinese branding on packaging and was shipped from china. Also product is 1/10 itself. No coverage whatsoever. Very very disappointed and also raging I didn’t do a trust pilot search before I ordered

15 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Always reach out to Luminova for best customer service. When my original Luminova hat started…

When my original Luminova hat started malfunctioning I contacted them by email. After a short exchange of emails we collectively decided that in spite of all the potential fixable problems my unit was defective and within a reasonable amount of time they provided me a new cap and a scalp massager. Very generous on their behalf. About a month ago I received an email from Luminova saying that owing to some computer glitch at their end every customer would be eligible for a very reasonable credit. I asked if I could use my credit toward purchasing their spray. As with all of my dealings with Luminova they responded telling me they would ship by courier this spray bottle and yesterday it showed up on my front door step. I am one very happy customer both with their products and their customer service.

10 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

This is a total scam

This is a total scam - not an Iris company. Ships from China.
Cream and brush not as advertised. Brush is tiny, looks like a kids toy brush. Have not opened the cream, looking for a full refund. I cannot emphasize enough, do not waste your money, do not order !

5 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

ThIS IS A SCAM - NOT EVEN IRISH

Scam. Not Irish. Didn't receive what they advertised. Completely different product, which is hopeless. Don't touch them with a barge pole. Send plenty of emails told them about false advertising and yes they still are claiming to be Luminova...it's a total scam... Wish I had read the reviews before I purchased but unfortunately, I fell for it. I keep fighting them for a full refund as I will not be sending back the product so they may just refund me. Product is now in the bin. People power works we should all go on to Instagram under each ad that comes up and just say total scam don't touch them.

5 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Complete scam !!!!!!!!!!

Complete scam !!!!!!!!!!
The ad is false advertising. Irish accent saying she started to literally make it in her kitchen and her sisters asked for it etc..product comes from China wrong product name..doesn't have any coverage or colour and applicator is tiny. Don't waste your money.

12 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Not the cream advertised

Not the cream advertised. Different packaging, tiny useless brush and totally Useless product. Zero coverage. Total scam. DONT ORDER anything.

12 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Waste of money.

Such a shame I didn’t read these reviews before I placed my order for the Luminova cream and applicator brush. Same experience as other reviewers here… smaller tube of a different brand of cream, incorrect shade, and a bitterly disappointing applicator brush . After many emails was offered a 25% refund. Awaiting to see if they will offer a full refund if I return it.
Don’t waste your money.

1 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

Scam

Scam. Not Irish. Didn't receive what they advertised. Completely different product, which is hopeless. Don't touch them with a barge pole!

16 czerwca 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej